TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax makes it simple! TurboTax is simple and effective, simplifying the annual burden of filing taxes. I appreciate the ability to pull source docs from websites/accounts or through the drag/drop feature. Much better than typing it all in myself.
Date published: 2023-02-28
Rated 5 out of 5 by from Good Job Brenda was really helpful and professional. She assisted me with skill and care.
Date published: 2023-02-28
Rated 5 out of 5 by from Works well Easy to use, fast as well. Would definitely recommend to others.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use I've been using TT for years, it walks you through the process, fairly easy. The live help is hit or miss, always very nice. Sometime they are helpful and sometimes they don't listen to, or understand the question, then they revert to standard scripts that anyone can find on the internet. They will escalate the matter, if needed, to try to resolve the question but sometimes it becomes very time consuming.
Date published: 2023-02-28
Rated 5 out of 5 by from So easy to get done Everything is great. No problems and with help when needed.
Date published: 2023-02-28
Rated 5 out of 5 by from Quick and easy Such a quick and easy process. Made doing my taxes enjoyable!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax 2022 Turbo tax makes it easy to file my taxes. I like how they go thru everything. I like the step by step process. It makes sure I don't forget anything. Thank you Turbo Tax.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is easy Very good and complete I am 80 years old and I can do it with no probles.
Date published: 2023-02-28
Rated 5 out of 5 by from Just keeps getting better year by year Each year new features are added making the product more useful and easier to use
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome and I have used it for several years I had no trouble preparing the federal and state returns. I was not able to e-file until I pd a $10 fee to Intuit. All attempts to pay this ... by credit card or deducting the $10 from my state return failed. I called an expert at Intuit and by giving a phony address, I was able to pay by credit card. Only then could I e-file the two returns. The phony address should not have been required and this represents a serious shortcomi9ng in using Turbotax. I spent at least 3 hours with your experts before solving the problem. So ... I loved Turbotax but hated the problem with completing the e-filing.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3497
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes it simple! TurboTax is simple and effective, simplifying the annual burden of filing taxes. I appreciate the ability to pull source docs from websites/accounts or through the drag/drop feature. Much better than typing it all in myself.
Date published: 2023-02-28
Rated 5 out of 5 by from Good Job Brenda was really helpful and professional. She assisted me with skill and care.
Date published: 2023-02-28
Rated 5 out of 5 by from Works well Easy to use, fast as well. Would definitely recommend to others.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is easy to use I've been using TT for years, it walks you through the process, fairly easy. The live help is hit or miss, always very nice. Sometime they are helpful and sometimes they don't listen to, or understand the question, then they revert to standard scripts that anyone can find on the internet. They will escalate the matter, if needed, to try to resolve the question but sometimes it becomes very time consuming.
Date published: 2023-02-28
Rated 5 out of 5 by from So easy to get done Everything is great. No problems and with help when needed.
Date published: 2023-02-28
Rated 5 out of 5 by from Quick and easy Such a quick and easy process. Made doing my taxes enjoyable!
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax 2022 Turbo tax makes it easy to file my taxes. I like how they go thru everything. I like the step by step process. It makes sure I don't forget anything. Thank you Turbo Tax.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo tax is easy Very good and complete I am 80 years old and I can do it with no probles.
Date published: 2023-02-28
Rated 5 out of 5 by from Just keeps getting better year by year Each year new features are added making the product more useful and easier to use
Date published: 2023-02-28
Rated 5 out of 5 by from Awesome and I have used it for several years I had no trouble preparing the federal and state returns. I was not able to e-file until I pd a $10 fee to Intuit. All attempts to pay this ... by credit card or deducting the $10 from my state return failed. I called an expert at Intuit and by giving a phony address, I was able to pay by credit card. Only then could I e-file the two returns. The phony address should not have been required and this represents a serious shortcomi9ng in using Turbotax. I spent at least 3 hours with your experts before solving the problem. So ... I loved Turbotax but hated the problem with completing the e-filing.
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3497