TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you! I appreciate being able to file for free. It was quick and easy to use!!!!!
Date published: 2023-04-10
Rated 5 out of 5 by from TURBO IS AWESOME! MY EXPERIENCE WAS SO RELIABLE AND SATISFYING. I NEVER KNEW THAT DOING MY OWN TAXES WOULD BE SO EASY. TURBO MADE ME FEEL AT HOME.
Date published: 2023-04-10
Rated 5 out of 5 by from Federal income tax I think you should be able to talk to live person regardless of the how much you pay because in a long run help the person to get a better understanding of the tax information
Date published: 2023-04-10
Rated 5 out of 5 by from Great Turbo Tax Basic Program! Turbo Tax Basic was so simple to use. I love it! I recommend it to anyone to get it!
Date published: 2023-04-10
Rated 4 out of 5 by from Taxes are Inevitably a Bear Cute format but still too many glitches, unfathomable info, gaps in coverage, and frustrating, confusing instructions. We had 2 mortgage lenders and it wasn't obvious how to add info from both. We weren't asked about dividend payments. Tax laws need revision.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax is great! It's been great. However, I was unable to submit my taxes using TT for 2021 and 2020. Other than that, I have used turbotax for the past 10 years with ease.
Date published: 2023-04-10
Rated 2 out of 5 by from It works, sort of. Every year, I leave the Permanent address blank, and use a PO box for the mailing address, and for the last 20 years, that has worked. The reason being, the PO box mail is so much more reliable, than the mail where the Permanant address is located. And no matter what they promise that the mailing vs Permanent address, they ALWAYS manage to mail important documents to the Permanent address, instead of the Mailing address. So I NEVER use anything but the good old reliable PO box. Now, this year 2022 April, Turbotax did not let me transmit the taxes as it always had, with the nonsensical Permanant address being blank. Even though I tried many times to leave it blank, it still blocked the transmission.
Date published: 2023-04-10
Rated 4 out of 5 by from Simple and easy easy to use, makes doing this procces less stressful.
Date published: 2023-04-10
Rated 5 out of 5 by from TT is the best! Quick and easy. explains it all. Makes me happy!!!!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Gets Better and Better Every Year I really enjoyed the examples they give to make things easy to understand. Great updates this year!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3494
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you! I appreciate being able to file for free. It was quick and easy to use!!!!!
Date published: 2023-04-10
Rated 5 out of 5 by from TURBO IS AWESOME! MY EXPERIENCE WAS SO RELIABLE AND SATISFYING. I NEVER KNEW THAT DOING MY OWN TAXES WOULD BE SO EASY. TURBO MADE ME FEEL AT HOME.
Date published: 2023-04-10
Rated 5 out of 5 by from Federal income tax I think you should be able to talk to live person regardless of the how much you pay because in a long run help the person to get a better understanding of the tax information
Date published: 2023-04-10
Rated 5 out of 5 by from Great Turbo Tax Basic Program! Turbo Tax Basic was so simple to use. I love it! I recommend it to anyone to get it!
Date published: 2023-04-10
Rated 4 out of 5 by from Taxes are Inevitably a Bear Cute format but still too many glitches, unfathomable info, gaps in coverage, and frustrating, confusing instructions. We had 2 mortgage lenders and it wasn't obvious how to add info from both. We weren't asked about dividend payments. Tax laws need revision.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax is great! It's been great. However, I was unable to submit my taxes using TT for 2021 and 2020. Other than that, I have used turbotax for the past 10 years with ease.
Date published: 2023-04-10
Rated 2 out of 5 by from It works, sort of. Every year, I leave the Permanent address blank, and use a PO box for the mailing address, and for the last 20 years, that has worked. The reason being, the PO box mail is so much more reliable, than the mail where the Permanant address is located. And no matter what they promise that the mailing vs Permanent address, they ALWAYS manage to mail important documents to the Permanent address, instead of the Mailing address. So I NEVER use anything but the good old reliable PO box. Now, this year 2022 April, Turbotax did not let me transmit the taxes as it always had, with the nonsensical Permanant address being blank. Even though I tried many times to leave it blank, it still blocked the transmission.
Date published: 2023-04-10
Rated 4 out of 5 by from Simple and easy easy to use, makes doing this procces less stressful.
Date published: 2023-04-10
Rated 5 out of 5 by from TT is the best! Quick and easy. explains it all. Makes me happy!!!!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Gets Better and Better Every Year I really enjoyed the examples they give to make things easy to understand. Great updates this year!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3494