TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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#1 best-selling tax software.

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Rated 5 out of 5 by from Really great have lots of options an easy It went smooth didn't have to ask for help will use again
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax Saves Time and Effort It is easy to follow the instructions and guides and I got to finish my tax returns much quicker than when I would do it by myself. The only thing I don't like about it is when it is time to e-file the returns and there are some items that need correction or entry which I cannot provide, the filing process cannot proceed until I fill up the entry. For example, I was asked to provide the State/Payer's ID in a W-2G which was blank when I got it and the W-2G issuer could not provide it to me. The window kept coming back and the filing process would not proceed until I entered something that may not be correct. The State/Payer's ID may not be relevant because the state does not collect state income tax.
Date published: 2022-03-29
Rated 2 out of 5 by from SUCKS! I couldn't file until I upgraded and after I did, it made no difference in my due amount and refund.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax is easy and faster to use Thank you Turbo for making my work easy. I am using Turbo for few years and it help.
Date published: 2022-03-29
Rated 3 out of 5 by from mixup on the price I would be charged I started my 2022 return from my Allstate Insurance account. I noted the price for Turbotax Premium was $69 minus $15 discount = $54. But when I finally was ready to file, TurboTax listed the price as $89 minus $15 discount = $74, I couldn't find a way to contact TurboTax so I had to go ahead and pay the higher price.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is a great product but it took way too long to update the form 8915F....The IRS had it available 30 days prior to turbo tax updating the software....
Date published: 2022-03-29
Rated 5 out of 5 by from Excellent Tool Easy to navigate with help all the way, highly recommended
Date published: 2022-03-29
Rated 3 out of 5 by from Expensive but good Turbotax was really good and just made my life way easier, however paying 89 dollars just to tell them that I invested in crypto for a loss :( plus if you make less that I think 75,000 a year you shouldn't have to pay at all. Like I said it was just easier for me to file this way without banging my head against the wall.
Date published: 2022-03-29
Rated 5 out of 5 by from GREAT IT WAS GREAT. IT WAS VERY EASY TO FOLLOW THE DIRECTIONS ON THE SCREEN.
Date published: 2022-03-29
Rated 5 out of 5 by from I'm impressed I was a little skeptical about using this survey service but it was actually very helpful a helpful and I even got live help which was nice. I'm pretty sure I'll be using this for my future Tax needs
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3491
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Really great have lots of options an easy It went smooth didn't have to ask for help will use again
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax Saves Time and Effort It is easy to follow the instructions and guides and I got to finish my tax returns much quicker than when I would do it by myself. The only thing I don't like about it is when it is time to e-file the returns and there are some items that need correction or entry which I cannot provide, the filing process cannot proceed until I fill up the entry. For example, I was asked to provide the State/Payer's ID in a W-2G which was blank when I got it and the W-2G issuer could not provide it to me. The window kept coming back and the filing process would not proceed until I entered something that may not be correct. The State/Payer's ID may not be relevant because the state does not collect state income tax.
Date published: 2022-03-29
Rated 2 out of 5 by from SUCKS! I couldn't file until I upgraded and after I did, it made no difference in my due amount and refund.
Date published: 2022-03-29
Rated 4 out of 5 by from Turbo Tax is easy and faster to use Thank you Turbo for making my work easy. I am using Turbo for few years and it help.
Date published: 2022-03-29
Rated 3 out of 5 by from mixup on the price I would be charged I started my 2022 return from my Allstate Insurance account. I noted the price for Turbotax Premium was $69 minus $15 discount = $54. But when I finally was ready to file, TurboTax listed the price as $89 minus $15 discount = $74, I couldn't find a way to contact TurboTax so I had to go ahead and pay the higher price.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is a great product but it took way too long to update the form 8915F....The IRS had it available 30 days prior to turbo tax updating the software....
Date published: 2022-03-29
Rated 5 out of 5 by from Excellent Tool Easy to navigate with help all the way, highly recommended
Date published: 2022-03-29
Rated 3 out of 5 by from Expensive but good Turbotax was really good and just made my life way easier, however paying 89 dollars just to tell them that I invested in crypto for a loss :( plus if you make less that I think 75,000 a year you shouldn't have to pay at all. Like I said it was just easier for me to file this way without banging my head against the wall.
Date published: 2022-03-29
Rated 5 out of 5 by from GREAT IT WAS GREAT. IT WAS VERY EASY TO FOLLOW THE DIRECTIONS ON THE SCREEN.
Date published: 2022-03-29
Rated 5 out of 5 by from I'm impressed I was a little skeptical about using this survey service but it was actually very helpful a helpful and I even got live help which was nice. I'm pretty sure I'll be using this for my future Tax needs
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3491