TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from What a complete pile of crap! The personal software is shabby enough, but you charge us more for business software and clearly put minimal effort into it. So many confusing screens. Giving me a list of forms and asking if I'd like to fill any out, seriously? I'm paying you to just handle this for me, otherwise I'll get a tax accountant to do it. The VA state form did almost nothing, basically walking through prompts asking if I'd like to fill anything out, finally bombing on the error check to do a bug, took me 25 minutes to discover I had to go into forms and delete the bogus form you inserted, only then would the check pass. TT, your reign is likely ending soon, you can't get away for this for long without competitors taking over.
Date published: 2021-03-17
Rated 5 out of 5 by from Love tt I've been using TT for over 10 years. It never disappoints
Date published: 2021-03-17
Rated 5 out of 5 by from the best the the best has alot to offer ant not bad for people like me.
Date published: 2021-03-17
Rated 1 out of 5 by from TurboTax has some bugs/errors that need fixing! 1) Under Shareholder Information, the third box option asking to check box if this is the last year of shares being held. 2) Under Closing Inventory Valuation, it is automatically checking this even if you chose "No" on the question if there's any inventory closing.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is excellent The ease of using Turbo tax is always great. I love that the software guides you step by step.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax Had difficulty navigating to prior years. I changed my password & was told that 2018 was associated with my email but I needed to login with my old password to access that year! I filed 2019 with the new login information & an unable to transfer information to 2020 return. Confusing!
Date published: 2021-03-17
Rated 5 out of 5 by from Prompt and accurate. Truly professional and considerate of helping you get exactly what you deserve and more!
Date published: 2021-03-17
Rated 5 out of 5 by from I'VE USING TURBO TAX FOR ABOUT FIFTEEN YEARS. IT'S EASY TO USE AND NAVIGATE. I'VE NEVER ANY PROBLEMS. I'VE RECOMMEND IT TO MY FRIENDS.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Works Turbo tax is used friendly and helpful when you have a question on something
Date published: 2021-03-17
Rated 5 out of 5 by from So Easy and stress free I admit although I am NOT a procrastinate Taxes is one of those things I wait on because it can be stressful. This site is so easy to maneuver through and it gives great explanation I am so happy that it caters to all walks of lives. What a life saver!
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 3491
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from What a complete pile of crap! The personal software is shabby enough, but you charge us more for business software and clearly put minimal effort into it. So many confusing screens. Giving me a list of forms and asking if I'd like to fill any out, seriously? I'm paying you to just handle this for me, otherwise I'll get a tax accountant to do it. The VA state form did almost nothing, basically walking through prompts asking if I'd like to fill anything out, finally bombing on the error check to do a bug, took me 25 minutes to discover I had to go into forms and delete the bogus form you inserted, only then would the check pass. TT, your reign is likely ending soon, you can't get away for this for long without competitors taking over.
Date published: 2021-03-17
Rated 5 out of 5 by from Love tt I've been using TT for over 10 years. It never disappoints
Date published: 2021-03-17
Rated 5 out of 5 by from the best the the best has alot to offer ant not bad for people like me.
Date published: 2021-03-17
Rated 1 out of 5 by from TurboTax has some bugs/errors that need fixing! 1) Under Shareholder Information, the third box option asking to check box if this is the last year of shares being held. 2) Under Closing Inventory Valuation, it is automatically checking this even if you chose "No" on the question if there's any inventory closing.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is excellent The ease of using Turbo tax is always great. I love that the software guides you step by step.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax Had difficulty navigating to prior years. I changed my password & was told that 2018 was associated with my email but I needed to login with my old password to access that year! I filed 2019 with the new login information & an unable to transfer information to 2020 return. Confusing!
Date published: 2021-03-17
Rated 5 out of 5 by from Prompt and accurate. Truly professional and considerate of helping you get exactly what you deserve and more!
Date published: 2021-03-17
Rated 5 out of 5 by from I'VE USING TURBO TAX FOR ABOUT FIFTEEN YEARS. IT'S EASY TO USE AND NAVIGATE. I'VE NEVER ANY PROBLEMS. I'VE RECOMMEND IT TO MY FRIENDS.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax Works Turbo tax is used friendly and helpful when you have a question on something
Date published: 2021-03-17
Rated 5 out of 5 by from So Easy and stress free I admit although I am NOT a procrastinate Taxes is one of those things I wait on because it can be stressful. This site is so easy to maneuver through and it gives great explanation I am so happy that it caters to all walks of lives. What a life saver!
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 3491