TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Expensive but good Turbotax was really good and just made my life way easier, however paying 89 dollars just to tell them that I invested in crypto for a loss :( plus if you make less that I think 75,000 a year you shouldn't have to pay at all. Like I said it was just easier for me to file this way without banging my head against the wall.
Date published: 2022-03-29
Rated 5 out of 5 by from GREAT IT WAS GREAT. IT WAS VERY EASY TO FOLLOW THE DIRECTIONS ON THE SCREEN.
Date published: 2022-03-29
Rated 5 out of 5 by from I'm impressed I was a little skeptical about using this survey service but it was actually very helpful a helpful and I even got live help which was nice. I'm pretty sure I'll be using this for my future Tax needs
Date published: 2022-03-29
Rated 5 out of 5 by from Way to go turbotax Thank you for your help and it was so easy to do I really appreciate.
Date published: 2022-03-29
Rated 3 out of 5 by from It fails to let me enter capital loss carryover TurboTax 2021 cannot import 2020 tax return generated by TurboTax 2020 last year because my MacBook Pro is macOS Mojave version 10.14.6. TurboTax 2021 Premium never asks for or allow me to enter capital losses (, gilong- and show-term), given it cannot import 2020 tax return.
Date published: 2022-03-29
Rated 5 out of 5 by from Awesome All is well James and others have helped me and they were very professional
Date published: 2022-03-29
Rated 1 out of 5 by from Misled about how much fees would cost I started with the option to file on my own without assistance, and the website prompted me to "upgrade" to live assistance to continue when I didn't need any assistance. Military discount was also only 10 dollars.
Date published: 2022-03-29
Rated 3 out of 5 by from Made us get deluxe Deluxe was $59 just so I could add tips on my tax form. Always been free the past three years now all of a sudden i have to pay and that's expensive but I don't know how to do it another way so whatever.
Date published: 2022-03-29
Rated 4 out of 5 by from Its good but needs better programing I am very experience in computers and your program needs some programing refinements.
Date published: 2022-03-29
Rated 5 out of 5 by from Great very fast and easy always use turbo tax to do my returns
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3488
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Expensive but good Turbotax was really good and just made my life way easier, however paying 89 dollars just to tell them that I invested in crypto for a loss :( plus if you make less that I think 75,000 a year you shouldn't have to pay at all. Like I said it was just easier for me to file this way without banging my head against the wall.
Date published: 2022-03-29
Rated 5 out of 5 by from GREAT IT WAS GREAT. IT WAS VERY EASY TO FOLLOW THE DIRECTIONS ON THE SCREEN.
Date published: 2022-03-29
Rated 5 out of 5 by from I'm impressed I was a little skeptical about using this survey service but it was actually very helpful a helpful and I even got live help which was nice. I'm pretty sure I'll be using this for my future Tax needs
Date published: 2022-03-29
Rated 5 out of 5 by from Way to go turbotax Thank you for your help and it was so easy to do I really appreciate.
Date published: 2022-03-29
Rated 3 out of 5 by from It fails to let me enter capital loss carryover TurboTax 2021 cannot import 2020 tax return generated by TurboTax 2020 last year because my MacBook Pro is macOS Mojave version 10.14.6. TurboTax 2021 Premium never asks for or allow me to enter capital losses (, gilong- and show-term), given it cannot import 2020 tax return.
Date published: 2022-03-29
Rated 5 out of 5 by from Awesome All is well James and others have helped me and they were very professional
Date published: 2022-03-29
Rated 1 out of 5 by from Misled about how much fees would cost I started with the option to file on my own without assistance, and the website prompted me to "upgrade" to live assistance to continue when I didn't need any assistance. Military discount was also only 10 dollars.
Date published: 2022-03-29
Rated 3 out of 5 by from Made us get deluxe Deluxe was $59 just so I could add tips on my tax form. Always been free the past three years now all of a sudden i have to pay and that's expensive but I don't know how to do it another way so whatever.
Date published: 2022-03-29
Rated 4 out of 5 by from Its good but needs better programing I am very experience in computers and your program needs some programing refinements.
Date published: 2022-03-29
Rated 5 out of 5 by from Great very fast and easy always use turbo tax to do my returns
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3488