TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Excellent! Quick, easy to navigate and simple to follow the directions. Clear instructions and double checking prompts made it comfortable to move forward with confidence. Highly recommend!
Date published: 2021-04-14
Rated 5 out of 5 by from GREAT JOB!!! I wrote my own Land Surveying software so IO am qualified to say GREAT programming!!! You thought of everything!!!!
Date published: 2021-04-14
Rated 5 out of 5 by from easy to follow steps it was very easy! I did have to call for help, since I work outside the US and had no idea where to begin. The assistant really helped answer all my questions and made me feel more confident filing from out of the country.
Date published: 2021-04-14
Rated 5 out of 5 by from The best experience ever My taxes this year should be simple. not much income. For some reason I made it more complicated. I spoke four different Turbo Tax Specialists and look forward to reviewing each of them. They were so helpful and nice. They took all the time I needed and some time I didn't know I needed. I wasn't expecting a refund and was wrong about that. Turbo Tax really is working to make this a positive experience all around. to anyone who reads this PLEASE be safe from COVID.
Date published: 2021-04-14
Rated 5 out of 5 by from It was easy to do It was fast easy and efficient. I would use this website again.
Date published: 2021-04-14
Rated 5 out of 5 by from Every year. Loved the support. When I had a question, someone was there to answer it for me.
Date published: 2021-04-14
Rated 2 out of 5 by from Simplicity and convenience at too high of price At the rate you people charge for everything, even an additional $40 to have the fees deducted from my refund after pages of hassle and hounding to upgrade and pay more for your overpriced service, is very annoying and I will certainly be exploring other options next tax season!!
Date published: 2021-04-14
Rated 5 out of 5 by from TURBOTAX IS GREAT VERY EASY TO DO MY TAXES WITH TURBO TAX, it walks me thur everything
Date published: 2021-04-14
Rated 5 out of 5 by from Very easy process! Easy! Made it a lot less stressful. There was a lot to worry about in 2020 and this made it easier to handle the taxes part of 2020.
Date published: 2021-04-14
Rated 4 out of 5 by from Turbo Tax is a great help First time to E-file. When asked to provide last year's AGI the program showed the value which I confirmed visually and clicked "Continue". By not clicking the space showing 2019 AGI I assume the reported value was made blank. E-file was rejected. When I clicked on the space during correction action the number changed from suggested to actual and error corrected. Suggestion: Program place cursor in AGI box with suggested value with instructions below box like "Click if correct or enter actual value before you Continue".
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3478
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent! Quick, easy to navigate and simple to follow the directions. Clear instructions and double checking prompts made it comfortable to move forward with confidence. Highly recommend!
Date published: 2021-04-14
Rated 5 out of 5 by from GREAT JOB!!! I wrote my own Land Surveying software so IO am qualified to say GREAT programming!!! You thought of everything!!!!
Date published: 2021-04-14
Rated 5 out of 5 by from easy to follow steps it was very easy! I did have to call for help, since I work outside the US and had no idea where to begin. The assistant really helped answer all my questions and made me feel more confident filing from out of the country.
Date published: 2021-04-14
Rated 5 out of 5 by from The best experience ever My taxes this year should be simple. not much income. For some reason I made it more complicated. I spoke four different Turbo Tax Specialists and look forward to reviewing each of them. They were so helpful and nice. They took all the time I needed and some time I didn't know I needed. I wasn't expecting a refund and was wrong about that. Turbo Tax really is working to make this a positive experience all around. to anyone who reads this PLEASE be safe from COVID.
Date published: 2021-04-14
Rated 5 out of 5 by from It was easy to do It was fast easy and efficient. I would use this website again.
Date published: 2021-04-14
Rated 5 out of 5 by from Every year. Loved the support. When I had a question, someone was there to answer it for me.
Date published: 2021-04-14
Rated 2 out of 5 by from Simplicity and convenience at too high of price At the rate you people charge for everything, even an additional $40 to have the fees deducted from my refund after pages of hassle and hounding to upgrade and pay more for your overpriced service, is very annoying and I will certainly be exploring other options next tax season!!
Date published: 2021-04-14
Rated 5 out of 5 by from TURBOTAX IS GREAT VERY EASY TO DO MY TAXES WITH TURBO TAX, it walks me thur everything
Date published: 2021-04-14
Rated 5 out of 5 by from Very easy process! Easy! Made it a lot less stressful. There was a lot to worry about in 2020 and this made it easier to handle the taxes part of 2020.
Date published: 2021-04-14
Rated 4 out of 5 by from Turbo Tax is a great help First time to E-file. When asked to provide last year's AGI the program showed the value which I confirmed visually and clicked "Continue". By not clicking the space showing 2019 AGI I assume the reported value was made blank. E-file was rejected. When I clicked on the space during correction action the number changed from suggested to actual and error corrected. Suggestion: Program place cursor in AGI box with suggested value with instructions below box like "Click if correct or enter actual value before you Continue".
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3478