TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Experience Super user friendly and easy to understand! I've always used turbotax!
Date published: 2023-04-10
Rated 5 out of 5 by from tax awesome easier than h&r block!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-10
Rated 1 out of 5 by from It just keeps getting worse I have been using TurboTax for years and every year I get more frustrated with the software performance. Previous to a few years ago, the deluxe version accomplished what now requires the Premiere version. This year's version is even more frustrating to use. TurboTax used to not only prompt with questions but showed where the imformation was going to be entered on worksheets and on the tax forms, without having to constantly switch between views. In addition, there are fewer options for importing financial data. To make it more confusing, information downloaded is not accurate to what the financial institutions have on file. So you can add a few hours of extra work trying to sort through it all to make sure information is correct.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Review My experience with Turbo Tax was excellent. It made completing my returns easy.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is super easy It was easy to understand that take me step by step through the whole process
Date published: 2023-04-10
Rated 5 out of 5 by from Much, much cheaper than using a tax prep service I don't like doing taxes, nor paying taxes, but TurboTax makes it easier and less painful.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbotax is awesome! Great resources and useful tips and great with tax breaks
Date published: 2023-04-10
Rated 3 out of 5 by from A necessary evil Needs better explanations of what things are and whether I need them. I had to google a ton of stuff and it took forever. There needs to be a "what's this?" button on every page so people who aren't familiar can get simplified answers
Date published: 2023-04-10
Rated 2 out of 5 by from Not Great Turbo Tax kept charging me more and kept trying to upgrade me. Too much considering I did it myself and the layout of the return was not very intuitive.
Date published: 2023-04-10
Rated 1 out of 5 by from Turbo tax is misleading It says $59 to file, knowing full well that you won’t read the fine print that it’s E59 fir state and federal. It constantly tries to upswell you throughout as well which is very offputting. I just hope turbo tax is paying their fair share of taxes
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3478
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Experience Super user friendly and easy to understand! I've always used turbotax!
Date published: 2023-04-10
Rated 5 out of 5 by from tax awesome easier than h&r block!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-10
Rated 1 out of 5 by from It just keeps getting worse I have been using TurboTax for years and every year I get more frustrated with the software performance. Previous to a few years ago, the deluxe version accomplished what now requires the Premiere version. This year's version is even more frustrating to use. TurboTax used to not only prompt with questions but showed where the imformation was going to be entered on worksheets and on the tax forms, without having to constantly switch between views. In addition, there are fewer options for importing financial data. To make it more confusing, information downloaded is not accurate to what the financial institutions have on file. So you can add a few hours of extra work trying to sort through it all to make sure information is correct.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Review My experience with Turbo Tax was excellent. It made completing my returns easy.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is super easy It was easy to understand that take me step by step through the whole process
Date published: 2023-04-10
Rated 5 out of 5 by from Much, much cheaper than using a tax prep service I don't like doing taxes, nor paying taxes, but TurboTax makes it easier and less painful.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbotax is awesome! Great resources and useful tips and great with tax breaks
Date published: 2023-04-10
Rated 3 out of 5 by from A necessary evil Needs better explanations of what things are and whether I need them. I had to google a ton of stuff and it took forever. There needs to be a "what's this?" button on every page so people who aren't familiar can get simplified answers
Date published: 2023-04-10
Rated 2 out of 5 by from Not Great Turbo Tax kept charging me more and kept trying to upgrade me. Too much considering I did it myself and the layout of the return was not very intuitive.
Date published: 2023-04-10
Rated 1 out of 5 by from Turbo tax is misleading It says $59 to file, knowing full well that you won’t read the fine print that it’s E59 fir state and federal. It constantly tries to upswell you throughout as well which is very offputting. I just hope turbo tax is paying their fair share of taxes
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3478