TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from It’s ok Not intuitive…hard to access information entered or view forms completed as you fill out information. Had to pay for premier love to verify that additional forms for filing were part of return as they weren’t available to view prior to filing in the view returns. Only showed basic filing forms.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is great I have been using TurboTax for > 10 years. It seems to be simpler to use each year, especially with ability to download from financial institutions.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax rocks! I been doing taxes my own through here, but this year I'm very busy with school and other personal matters; therefore, I had a tax agent from turbo tax doing my taxes for me and the service was awesome, she was very fast and informative about process.
Date published: 2022-03-25
Rated 5 out of 5 by from Very pleased It was very easy, the steps were very well explained as the process went along.
Date published: 2022-03-25
Rated 5 out of 5 by from Filing taxes with TurboTax is Easy peezy I found the following features in TurboTax very user-friendly resulting in a stress-free experience: Electronically importing the W2 and 1099 info without having to type the numbers in Step by step instructions to enter info in each section Ability to step back immediately if I need to make a correction Ability to go to a specific section and make corrections eFiling eliminates the hassle of printing and going to the post office, also eco friendly
Date published: 2022-03-25
Rated 5 out of 5 by from turbotax is amazing! At first i tried doing my taxes on turbotax on my own, but realized i would like a second opinion. i switched over to full service and I don’t regret it! My tax return team was so helpful and amazing at what they do! From the initial call with a TPA to get me matched with Catherine, who is amazing and so sweet, it was a great experience! I felt less stress about taxes with Ms. Catherine and turbotax!
Date published: 2022-03-25
Rated 5 out of 5 by from great program great program easy to follow. worked great on both federal and state e-file
Date published: 2022-03-25
Rated 5 out of 5 by from courteous responsive Clarence was excellent. Listened to my issues. Good response time
Date published: 2022-03-25
Rated 5 out of 5 by from Thank goodness for turbo tax I was running out of time with April approaching and was struggling to get a reasonable price in my area. I simply could not afford to spend near four hundred dollars on my simple one part time job W2 return. I was skeptical at first when I saw this was free even with and agent filing for you. I thought for sure I would not meet criteria or the agent would wait to end of promotion so I'd be stuck paying. The people I worked with were wonderful. All I had to do was take photos of my documents and answer some basic questions. Didn't even need to find a computer all accomplished on my phone. Now I'm getting the most I've ever gotten back and I paid $0.
Date published: 2022-03-25
Rated 5 out of 5 by from great Turbotax is great to use. It gives a great example of what someone can claim on their taxes.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3478
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It’s ok Not intuitive…hard to access information entered or view forms completed as you fill out information. Had to pay for premier love to verify that additional forms for filing were part of return as they weren’t available to view prior to filing in the view returns. Only showed basic filing forms.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is great I have been using TurboTax for > 10 years. It seems to be simpler to use each year, especially with ability to download from financial institutions.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax rocks! I been doing taxes my own through here, but this year I'm very busy with school and other personal matters; therefore, I had a tax agent from turbo tax doing my taxes for me and the service was awesome, she was very fast and informative about process.
Date published: 2022-03-25
Rated 5 out of 5 by from Very pleased It was very easy, the steps were very well explained as the process went along.
Date published: 2022-03-25
Rated 5 out of 5 by from Filing taxes with TurboTax is Easy peezy I found the following features in TurboTax very user-friendly resulting in a stress-free experience: Electronically importing the W2 and 1099 info without having to type the numbers in Step by step instructions to enter info in each section Ability to step back immediately if I need to make a correction Ability to go to a specific section and make corrections eFiling eliminates the hassle of printing and going to the post office, also eco friendly
Date published: 2022-03-25
Rated 5 out of 5 by from turbotax is amazing! At first i tried doing my taxes on turbotax on my own, but realized i would like a second opinion. i switched over to full service and I don’t regret it! My tax return team was so helpful and amazing at what they do! From the initial call with a TPA to get me matched with Catherine, who is amazing and so sweet, it was a great experience! I felt less stress about taxes with Ms. Catherine and turbotax!
Date published: 2022-03-25
Rated 5 out of 5 by from great program great program easy to follow. worked great on both federal and state e-file
Date published: 2022-03-25
Rated 5 out of 5 by from courteous responsive Clarence was excellent. Listened to my issues. Good response time
Date published: 2022-03-25
Rated 5 out of 5 by from Thank goodness for turbo tax I was running out of time with April approaching and was struggling to get a reasonable price in my area. I simply could not afford to spend near four hundred dollars on my simple one part time job W2 return. I was skeptical at first when I saw this was free even with and agent filing for you. I thought for sure I would not meet criteria or the agent would wait to end of promotion so I'd be stuck paying. The people I worked with were wonderful. All I had to do was take photos of my documents and answer some basic questions. Didn't even need to find a computer all accomplished on my phone. Now I'm getting the most I've ever gotten back and I paid $0.
Date published: 2022-03-25
Rated 5 out of 5 by from great Turbotax is great to use. It gives a great example of what someone can claim on their taxes.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3478