TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Turbo Tax has turned to trash Have been with you 10 years, the last 3 years have been crap, I done with you. Asked me if i was claiming my kids and head of household, i said no to both. you filed me as single and claimed my kids on my federal but not my state. now i had to amend, and my kids mother has to wait to file for 3 or 4 months. Thanks!
Date published: 2023-04-11
Rated 5 out of 5 by from LOVE TURBOTAX I HAVE BEEN USING TURBOTAX FOR MOST OF MY ADULT LIFE. VERY EASY & HELPFUL TO USE!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo is wonderful! I really appreciate the fact that Turbo Tax will review the information that you entered for accuracy and directs you to view possible problems.
Date published: 2023-04-11
Rated 4 out of 5 by from Very helpful I have always used another company for my taxes and this has saved me alot of money in both the cost of the service and the amount I have had to pay.
Date published: 2023-04-11
Rated 4 out of 5 by from Simplifies taxes, discount difficult to apply I needed assistance with preparing capital gains and losses this year, but when using another software the import process was complicated by language differences between my investment company and the tax software template. TurboTax was seamless, although I did have to call customer service to have the welcome email discount applied. This would be simplified if a service code was included in the email rather than just the "Claim Offer" button.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax saved me money!!! I needed additional help this year because I began work at my church 2022. I spoke first with Pamela and then Milynn and they were both awesome. I would especially like to request Milynn next year if i need assistance again. It was well worth the additional money. Awesome experience. Thanks
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax Good Good service explaining and making things straightforward
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax has come through for me again. I was having some difficulty filing my returns. A customer service gentleman, Wayne, was responsive and solved the difficulty for me. My taxes have been filed.
Date published: 2023-04-11
Rated 5 out of 5 by from So easy It makes this process so easy! This is my first time making enough money to have to file! I was scared but Turbo Tax made it simple.
Date published: 2023-04-11
Rated 4 out of 5 by from Not as great as before The questions are not as comprehensive as they need to be, and online help is a joke. We used to love the turbotax product but are not so enamored of it anymore.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3476
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax has turned to trash Have been with you 10 years, the last 3 years have been crap, I done with you. Asked me if i was claiming my kids and head of household, i said no to both. you filed me as single and claimed my kids on my federal but not my state. now i had to amend, and my kids mother has to wait to file for 3 or 4 months. Thanks!
Date published: 2023-04-11
Rated 5 out of 5 by from LOVE TURBOTAX I HAVE BEEN USING TURBOTAX FOR MOST OF MY ADULT LIFE. VERY EASY & HELPFUL TO USE!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo is wonderful! I really appreciate the fact that Turbo Tax will review the information that you entered for accuracy and directs you to view possible problems.
Date published: 2023-04-11
Rated 4 out of 5 by from Very helpful I have always used another company for my taxes and this has saved me alot of money in both the cost of the service and the amount I have had to pay.
Date published: 2023-04-11
Rated 4 out of 5 by from Simplifies taxes, discount difficult to apply I needed assistance with preparing capital gains and losses this year, but when using another software the import process was complicated by language differences between my investment company and the tax software template. TurboTax was seamless, although I did have to call customer service to have the welcome email discount applied. This would be simplified if a service code was included in the email rather than just the "Claim Offer" button.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax saved me money!!! I needed additional help this year because I began work at my church 2022. I spoke first with Pamela and then Milynn and they were both awesome. I would especially like to request Milynn next year if i need assistance again. It was well worth the additional money. Awesome experience. Thanks
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax Good Good service explaining and making things straightforward
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax has come through for me again. I was having some difficulty filing my returns. A customer service gentleman, Wayne, was responsive and solved the difficulty for me. My taxes have been filed.
Date published: 2023-04-11
Rated 5 out of 5 by from So easy It makes this process so easy! This is my first time making enough money to have to file! I was scared but Turbo Tax made it simple.
Date published: 2023-04-11
Rated 4 out of 5 by from Not as great as before The questions are not as comprehensive as they need to be, and online help is a joke. We used to love the turbotax product but are not so enamored of it anymore.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3476