TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax makes life easier! I use TurboTax to help plan end of year tax forecasts, as well as actual filing!
Date published: 2022-03-29
Rated 2 out of 5 by from This program fell apart when it came time to file. I have been using turbo tax since 2015 and this has been the worse year. Everything went smoothly until it came time to file. When I tried to file is was told to update my Turbo Tax and it took me two weeks from that point to get the file sent. I finally had to un-install the program, re install it and then enter the data I had finished entering two weeks before. This poor performance gives me reason to question my Purchas next year
Date published: 2022-03-29
Rated 5 out of 5 by from Awesome experience My experience with TurboTax live was excellent. John from TurboTax live helped me answer all my questions and was very diligent in reviewing my tax return and ensuring that I did it right.
Date published: 2022-03-29
Rated 5 out of 5 by from ANSWERING QUESTIONS VERY EASY JESSICA VERY PATIENT WITH ME WITH SOLVING MY PROBLEM
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax did a great Job! My turbo tax expert was very nice and understanding. Would highly recommend.
Date published: 2022-03-29
Rated 5 out of 5 by from Awsome and easy Very easy fast and friendly service very prompt on the point and accurate
Date published: 2022-03-29
Rated 2 out of 5 by from needs help would like type too be larger and darker. would like to be able to pull up FORMS and get those forms displayed pick up the pace, kinda ssslllooowww
Date published: 2022-03-29
Rated 5 out of 5 by from Taxes made easier. I have used Turbo Tax for many years. The past two years I have used the self-employed version. It helps take a lot of the stress off of filing taxes with a small business.
Date published: 2022-03-29
Rated 4 out of 5 by from NOT GLITCH FREE Every year there seems to be a point where the software runs off into a ditch, necessitating backing up. Usually, after I rerun some of the steps it rights itself and gets the job done. This year it seemed to loose its mind. After I'd completed the federal taxes and had moved on to the state, I looked up and noticed that my federal tax owed had jumped from $1144 to almost $4,000. I retraced my steps and found nothing had changed, but the program had simply decided on a different number. This time, I ditched the return altogether and started over from scratch. It came up with the original number. I filed immediately, not daring to close the file and take a chance on its changing its mind again. BTW, I've been using TurboTax for decades. This seems to occur practically every year. I've become resigned to it.
Date published: 2022-03-29
Rated 4 out of 5 by from Need a way to alphabetize charities Every year I add or subtract charities form the list, but I have to scroll through all of them because Turbo hasn't figured a way to sort the entries. Boneheaded!
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3476
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes life easier! I use TurboTax to help plan end of year tax forecasts, as well as actual filing!
Date published: 2022-03-29
Rated 2 out of 5 by from This program fell apart when it came time to file. I have been using turbo tax since 2015 and this has been the worse year. Everything went smoothly until it came time to file. When I tried to file is was told to update my Turbo Tax and it took me two weeks from that point to get the file sent. I finally had to un-install the program, re install it and then enter the data I had finished entering two weeks before. This poor performance gives me reason to question my Purchas next year
Date published: 2022-03-29
Rated 5 out of 5 by from Awesome experience My experience with TurboTax live was excellent. John from TurboTax live helped me answer all my questions and was very diligent in reviewing my tax return and ensuring that I did it right.
Date published: 2022-03-29
Rated 5 out of 5 by from ANSWERING QUESTIONS VERY EASY JESSICA VERY PATIENT WITH ME WITH SOLVING MY PROBLEM
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax did a great Job! My turbo tax expert was very nice and understanding. Would highly recommend.
Date published: 2022-03-29
Rated 5 out of 5 by from Awsome and easy Very easy fast and friendly service very prompt on the point and accurate
Date published: 2022-03-29
Rated 2 out of 5 by from needs help would like type too be larger and darker. would like to be able to pull up FORMS and get those forms displayed pick up the pace, kinda ssslllooowww
Date published: 2022-03-29
Rated 5 out of 5 by from Taxes made easier. I have used Turbo Tax for many years. The past two years I have used the self-employed version. It helps take a lot of the stress off of filing taxes with a small business.
Date published: 2022-03-29
Rated 4 out of 5 by from NOT GLITCH FREE Every year there seems to be a point where the software runs off into a ditch, necessitating backing up. Usually, after I rerun some of the steps it rights itself and gets the job done. This year it seemed to loose its mind. After I'd completed the federal taxes and had moved on to the state, I looked up and noticed that my federal tax owed had jumped from $1144 to almost $4,000. I retraced my steps and found nothing had changed, but the program had simply decided on a different number. This time, I ditched the return altogether and started over from scratch. It came up with the original number. I filed immediately, not daring to close the file and take a chance on its changing its mind again. BTW, I've been using TurboTax for decades. This seems to occur practically every year. I've become resigned to it.
Date published: 2022-03-29
Rated 4 out of 5 by from Need a way to alphabetize charities Every year I add or subtract charities form the list, but I have to scroll through all of them because Turbo hasn't figured a way to sort the entries. Boneheaded!
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3476