TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Better Feedback ran into errors after e file, should need more details or better contact resolution efforts at the error screen.
Date published: 2022-03-25
Rated 5 out of 5 by from Rebecca was awesome Rebecca was so kind and understanding. She was prompt and knowledgeable about my situation
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome support We were having an issue for transmitting our tax return and thanks to Redgera, the agent on call for support, the problem was solved. She was very patient, courteous, professional and courteous to deal with. Thank you so much Redgera.
Date published: 2022-03-25
Rated 5 out of 5 by from Very easy and safe! Had a little trouble but I just read the instructions provided and got through the process pretty easy!
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome! I had a great experience with the live help. They called me quickly, answered all my questions and walked me through what I needed to do. Awesome!
Date published: 2022-03-25
Rated 1 out of 5 by from Impossible to E file after trying 8 codes Filling out tax information was fine, but spend hours trying to E File return without any success using at least half a dozen codes, will have to print and mail. Tried phone and no live person to help
Date published: 2022-03-25
Rated 4 out of 5 by from Well, it worked but.... Not quite as intuitive as in the past. Updating stalled out completely and I had to call tech support to get instructions on how to remove, reinstall and load my return which I had finished when the update was required. Great customer support from Providence in tech support.
Date published: 2022-03-25
Rated 5 out of 5 by from Great Easy to understand , easy to follow the instructions
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is Excellent It is easy to understand and use and I've been using it for many years.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is a life saver! It was my first time filing and Turbotax made it so easy for me!!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3473
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Better Feedback ran into errors after e file, should need more details or better contact resolution efforts at the error screen.
Date published: 2022-03-25
Rated 5 out of 5 by from Rebecca was awesome Rebecca was so kind and understanding. She was prompt and knowledgeable about my situation
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome support We were having an issue for transmitting our tax return and thanks to Redgera, the agent on call for support, the problem was solved. She was very patient, courteous, professional and courteous to deal with. Thank you so much Redgera.
Date published: 2022-03-25
Rated 5 out of 5 by from Very easy and safe! Had a little trouble but I just read the instructions provided and got through the process pretty easy!
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome! I had a great experience with the live help. They called me quickly, answered all my questions and walked me through what I needed to do. Awesome!
Date published: 2022-03-25
Rated 1 out of 5 by from Impossible to E file after trying 8 codes Filling out tax information was fine, but spend hours trying to E File return without any success using at least half a dozen codes, will have to print and mail. Tried phone and no live person to help
Date published: 2022-03-25
Rated 4 out of 5 by from Well, it worked but.... Not quite as intuitive as in the past. Updating stalled out completely and I had to call tech support to get instructions on how to remove, reinstall and load my return which I had finished when the update was required. Great customer support from Providence in tech support.
Date published: 2022-03-25
Rated 5 out of 5 by from Great Easy to understand , easy to follow the instructions
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is Excellent It is easy to understand and use and I've been using it for many years.
Date published: 2022-03-25
Rated 5 out of 5 by from TurboTax is a life saver! It was my first time filing and Turbotax made it so easy for me!!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3473