TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is a GOOD program. I have been using Turbo Tax Premier, Investments and Rental Property since 2008. I trust its completeness, knowledge and accuracy. It has GREATLY helped me with my Itemized taxes. It is detailed and very easy to use.
Date published: 2021-03-08
Rated 5 out of 5 by from Program was very helpful. I usually have some problems and I did but your program helped me to get them all cleared up.
Date published: 2021-03-08
Rated 1 out of 5 by from Frustrated over having to create new account This is year 8 that I have used TurboTax for my taxes. We adopted our daughter in 2015 so last year was the last year we could use the adoption tax credit. When doing my taxes I could find no way to delete the tax credit from this, though the 5 years was up. After getting frustrated over it for weeks (and reading other messages that customers have used in the past which also showed their frustration and lack of resolve for the issue) we had no choice to create a new account and re-enter all the information. Not sure if we'll use next year.
Date published: 2021-03-08
Rated 5 out of 5 by from Very Easy to Use The agent called me back within 10 minutes. She was very pleasant and answered all my questions!
Date published: 2021-03-08
Rated 5 out of 5 by from All is well so far ... awaiting refund First timer and the experience is great so far. If I get my refund, I'll be a happy camper
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax makes filing even complex taxes EASY! Good explanations and examples. Step by step approach.
Date published: 2021-03-08
Rated 5 out of 5 by from Awesome This was my 1st time using Turbo Tax and I will recommend Turbo Tax to all my family and friends. Will definitely use again.
Date published: 2021-03-08
Rated 3 out of 5 by from Still could use improvements Couldn't anlyze what made up my deductions completely. Assuming the "missing" ones were some of the other taxes paid, I am hoping the deductions are correct. I was alarmed at how much you would charge to just file our state taxes and pay the $4 amount due to the state....$25 to file and $65 to pay the $4 tax due. Really!?!?!?
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is absolutely amazing This is my first time using TurboTax and I was nervous or unsure what I was doing or how to use it but everything was very detailed and straight to the point far as what numbers to put in and how to locate forms you need to feel out. Overall, the experience was amazing and I will certainly be using TurboTax again.
Date published: 2021-03-08
Rated 1 out of 5 by from VERY DISSAPOINTED THIS YEAR WITH TURBOTAX TT User since 1995 and this year a KNOWN program bug ALMOST stopped me from filing electronically. The bug is in the form 1065 Designated Partnership Representative designation. I finally tricked TT into letting me file electronically after trying several workarounds noted in the user posts which were unsuccessful. I'm still upset as this has been a known bug.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 3469
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is a GOOD program. I have been using Turbo Tax Premier, Investments and Rental Property since 2008. I trust its completeness, knowledge and accuracy. It has GREATLY helped me with my Itemized taxes. It is detailed and very easy to use.
Date published: 2021-03-08
Rated 5 out of 5 by from Program was very helpful. I usually have some problems and I did but your program helped me to get them all cleared up.
Date published: 2021-03-08
Rated 1 out of 5 by from Frustrated over having to create new account This is year 8 that I have used TurboTax for my taxes. We adopted our daughter in 2015 so last year was the last year we could use the adoption tax credit. When doing my taxes I could find no way to delete the tax credit from this, though the 5 years was up. After getting frustrated over it for weeks (and reading other messages that customers have used in the past which also showed their frustration and lack of resolve for the issue) we had no choice to create a new account and re-enter all the information. Not sure if we'll use next year.
Date published: 2021-03-08
Rated 5 out of 5 by from Very Easy to Use The agent called me back within 10 minutes. She was very pleasant and answered all my questions!
Date published: 2021-03-08
Rated 5 out of 5 by from All is well so far ... awaiting refund First timer and the experience is great so far. If I get my refund, I'll be a happy camper
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax makes filing even complex taxes EASY! Good explanations and examples. Step by step approach.
Date published: 2021-03-08
Rated 5 out of 5 by from Awesome This was my 1st time using Turbo Tax and I will recommend Turbo Tax to all my family and friends. Will definitely use again.
Date published: 2021-03-08
Rated 3 out of 5 by from Still could use improvements Couldn't anlyze what made up my deductions completely. Assuming the "missing" ones were some of the other taxes paid, I am hoping the deductions are correct. I was alarmed at how much you would charge to just file our state taxes and pay the $4 amount due to the state....$25 to file and $65 to pay the $4 tax due. Really!?!?!?
Date published: 2021-03-08
Rated 5 out of 5 by from TurboTax is absolutely amazing This is my first time using TurboTax and I was nervous or unsure what I was doing or how to use it but everything was very detailed and straight to the point far as what numbers to put in and how to locate forms you need to feel out. Overall, the experience was amazing and I will certainly be using TurboTax again.
Date published: 2021-03-08
Rated 1 out of 5 by from VERY DISSAPOINTED THIS YEAR WITH TURBOTAX TT User since 1995 and this year a KNOWN program bug ALMOST stopped me from filing electronically. The bug is in the form 1065 Designated Partnership Representative designation. I finally tricked TT into letting me file electronically after trying several workarounds noted in the user posts which were unsuccessful. I'm still upset as this has been a known bug.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 3469