TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
SDL59 from
Not Free Anymore
I don't like the fact that after filing with Turbotax for 8 years, now I gotta pay. I've had good returns without the hassle of using other tax filing services but I may now change how I file. This is the last time this year with your services.
Date published: 2023-01-28
Rated 4 out of 5 by
Connell Susie from
I couldn't do it without them
Love Turbo Tax , they make doing your own taxes a painless job .
Date published: 2023-01-28
Rated 5 out of 5 by
Katie beth from
Quick helpful and easy
It was very helpful the entire time of filing my taxes
Date published: 2023-01-28
Rated 5 out of 5 by
MHale14 from
TurboTax is great and convenient!
Quick and easy! Super simple process and I had it completed in an hour! Ill definitely continue using TurboTax year after year.
Date published: 2023-01-28
Rated 5 out of 5 by
Arij2627 from
Easy, fast, convenient, and FREE!
I will never use another tax place or person again. Turbo tax is the way to go. It’s so easy and fast. I recommend it to all my friends and family.
Date published: 2023-01-28
Rated 5 out of 5 by
JimiJo from
Easy
Simple Easy. Free. What could be better? I have been using Turbo Tax for many years!
Date published: 2023-01-28
Rated 3 out of 5 by
EmpH from
Over charged!
It originally said I would be charged $138, then I select to efile and complete it and then it all of sudden increased to $177 with no explanation!
Date published: 2023-01-28
Rated 5 out of 5 by
ghostkay from
Great
I am a first time filer. This was also my first time using Turbo Tax.Easy to use. Very helpful Did not take a lot of time. Everything was self explanatiry.
Date published: 2023-01-28
Rated 1 out of 5 by
Sad00001 from
TurboTax was underwhelming.
While last year TurboTax did not charge me anything, this year it made me pay $122 because I got a Lifetime Education Award of $38. Due to this, it made my "simple" return into a "complicated" refund. My tax return was mockingly small to begin with, taking that $122 was insulting and unnecessary. You use to be great TurboTax, when did you forsake yourselves?
Date published: 2023-01-28
Rated 5 out of 5 by
Ginalouise63 from
helpful ans easy
easy to file my taxes and information helpful when asking a question
All TurboTax® Offerings Reviews - Page 3461
Date published: 2023-01-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
SDL59 from
Not Free Anymore
I don't like the fact that after filing with Turbotax for 8 years, now I gotta pay. I've had good returns without the hassle of using other tax filing services but I may now change how I file. This is the last time this year with your services.
Date published: 2023-01-28
Rated 4 out of 5 by
Connell Susie from
I couldn't do it without them
Love Turbo Tax , they make doing your own taxes a painless job .
Date published: 2023-01-28
Rated 5 out of 5 by
Katie beth from
Quick helpful and easy
It was very helpful the entire time of filing my taxes
Date published: 2023-01-28
Rated 5 out of 5 by
MHale14 from
TurboTax is great and convenient!
Quick and easy! Super simple process and I had it completed in an hour! Ill definitely continue using TurboTax year after year.
Date published: 2023-01-28
Rated 5 out of 5 by
Arij2627 from
Easy, fast, convenient, and FREE!
I will never use another tax place or person again. Turbo tax is the way to go. It’s so easy and fast. I recommend it to all my friends and family.
Date published: 2023-01-28
Rated 5 out of 5 by
JimiJo from
Easy
Simple Easy. Free. What could be better? I have been using Turbo Tax for many years!
Date published: 2023-01-28
Rated 3 out of 5 by
EmpH from
Over charged!
It originally said I would be charged $138, then I select to efile and complete it and then it all of sudden increased to $177 with no explanation!
Date published: 2023-01-28
Rated 5 out of 5 by
ghostkay from
Great
I am a first time filer. This was also my first time using Turbo Tax.Easy to use. Very helpful Did not take a lot of time. Everything was self explanatiry.
Date published: 2023-01-28
Rated 1 out of 5 by
Sad00001 from
TurboTax was underwhelming.
While last year TurboTax did not charge me anything, this year it made me pay $122 because I got a Lifetime Education Award of $38. Due to this, it made my "simple" return into a "complicated" refund. My tax return was mockingly small to begin with, taking that $122 was insulting and unnecessary. You use to be great TurboTax, when did you forsake yourselves?
Date published: 2023-01-28
Rated 5 out of 5 by
Ginalouise63 from
helpful ans easy
easy to file my taxes and information helpful when asking a question
All TurboTax® Offerings Reviews - Page 3461
Date published: 2023-01-28