TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very Fast and efficient Fourth year with Turbotax! Enjoyable and fast! I look forward to using Turbotax next year!
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax, Good but changes every year My experience with Turbo Tax is good. I appreciate the help from the chats and they are gracious. However, it's not easy to get answers to questions and things seem to take a long time. The format seems to change every year and exact definitions aren't included in many places. Moving back and forth through the screens isn't very intuitive to me and seems to have gotten more complex. My tax situation hasn't changed much but going through turbo tax seems to get more complicated all the time. It could be user error too! :) Even the end when you go to pay, you get pushed into those credit karma screens that don't look like you're going to be able to pay from your own account. At this point, I'm not looking to research any new organizations and just want to finally file. Thanks!
Date published: 2023-04-10
Rated 3 out of 5 by from Thank you Really appreciate the resource. The time estimate was way off! But that may be me. I hate taxes. This made it less hate-able. Price a little high.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome My first time filing with Turbo Tax had some challenges completing the form and submitting it to the IRS. I spoke with 2 people, one helped me complete the form and another helped me with submitting the form. It finally went through and I was relieved.
Date published: 2023-04-10
Rated 5 out of 5 by from Staying with TurboTax I've used TurboTax for 7 years. No need to go anywhere else.
Date published: 2023-04-10
Rated 5 out of 5 by from turbo tax I have used turbo tax for years. Even as life changes and my return changes turbo tax makes it so easy with information I need to make sure I am filing correctly.
Date published: 2023-04-10
Rated 3 out of 5 by from Great Solution with Sneaky Fees TurboTax is fast & easy to file taxes but needs to be more transparent with fees and it is a huge surprise how much you need to pay in the end. Need to let people know how much the additional feature costs as it is being added to the bill during the process of filing, not in the very end. "If you want to reduce cost of TurboTax, you need to start over the whole process"
Date published: 2023-04-10
Rated 4 out of 5 by from Simple Very simple process. It only took me 20 minutes. I feel comfortable in the process.
Date published: 2023-04-10
Rated 5 out of 5 by from I like Turbo tax I have been a Turbo Tax user for approximately 12 + years. I feel it is a good product.
Date published: 2023-04-10
Rated 5 out of 5 by from Using Since TurboTax Became Available Allways improving the GUI Wish I had saved the screen shots but there are places where the GUI does not hold the same functionality across areas - like teams didn't review earch other's work to ensure that the GUI was functioning the same. (Wish doing taxes was easier) I'll be sticking with TT as long as it's available.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3456
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Fast and efficient Fourth year with Turbotax! Enjoyable and fast! I look forward to using Turbotax next year!
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax, Good but changes every year My experience with Turbo Tax is good. I appreciate the help from the chats and they are gracious. However, it's not easy to get answers to questions and things seem to take a long time. The format seems to change every year and exact definitions aren't included in many places. Moving back and forth through the screens isn't very intuitive to me and seems to have gotten more complex. My tax situation hasn't changed much but going through turbo tax seems to get more complicated all the time. It could be user error too! :) Even the end when you go to pay, you get pushed into those credit karma screens that don't look like you're going to be able to pay from your own account. At this point, I'm not looking to research any new organizations and just want to finally file. Thanks!
Date published: 2023-04-10
Rated 3 out of 5 by from Thank you Really appreciate the resource. The time estimate was way off! But that may be me. I hate taxes. This made it less hate-able. Price a little high.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome My first time filing with Turbo Tax had some challenges completing the form and submitting it to the IRS. I spoke with 2 people, one helped me complete the form and another helped me with submitting the form. It finally went through and I was relieved.
Date published: 2023-04-10
Rated 5 out of 5 by from Staying with TurboTax I've used TurboTax for 7 years. No need to go anywhere else.
Date published: 2023-04-10
Rated 5 out of 5 by from turbo tax I have used turbo tax for years. Even as life changes and my return changes turbo tax makes it so easy with information I need to make sure I am filing correctly.
Date published: 2023-04-10
Rated 3 out of 5 by from Great Solution with Sneaky Fees TurboTax is fast & easy to file taxes but needs to be more transparent with fees and it is a huge surprise how much you need to pay in the end. Need to let people know how much the additional feature costs as it is being added to the bill during the process of filing, not in the very end. "If you want to reduce cost of TurboTax, you need to start over the whole process"
Date published: 2023-04-10
Rated 4 out of 5 by from Simple Very simple process. It only took me 20 minutes. I feel comfortable in the process.
Date published: 2023-04-10
Rated 5 out of 5 by from I like Turbo tax I have been a Turbo Tax user for approximately 12 + years. I feel it is a good product.
Date published: 2023-04-10
Rated 5 out of 5 by from Using Since TurboTax Became Available Allways improving the GUI Wish I had saved the screen shots but there are places where the GUI does not hold the same functionality across areas - like teams didn't review earch other's work to ensure that the GUI was functioning the same. (Wish doing taxes was easier) I'll be sticking with TT as long as it's available.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3456