TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Good, but... I've used TurboTax for years (and years). It's generally a good program. As a retired person, TurboTax is not helpful about helping me estimate my taxes for next year. I live on IRA redemptions, social security and profits (hopefully) from investments. The brief tax estimate section at the end of the data entry process is really not that helpful. Last year, I tried mid-year to figure out how I was doing vis-a-vis taxes and I couldn't figure out at all how to get an estimate from TurboTax 2020 of what I might owe.
Date published: 2022-03-29
Rated 3 out of 5 by from Be patient I suggest you be patient. I had to talk to multiple people to get my issue resolved. I even made appointments that were not fulfilled.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is Smooth Easy as pie. No issues in quickly preparing tax return. Electronic filing was smooth.
Date published: 2022-03-29
Rated 4 out of 5 by from Good I had a second tax to file this year as an executive of an estate and there was no clear way for me to do that, so I used another (free) program.
Date published: 2022-03-29
Rated 5 out of 5 by from Very awesome and helpful! Did a great job, always communicated and update me on any changes or information. Just fabulous
Date published: 2022-03-29
Rated 4 out of 5 by from Newbie First time utilizing the turbo tax software, I purchased (download) through Amazon.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbotax is awesome Well-guided steps, thorough to the core. Well detailed, such that you will hardly miss a thing. The steps are self-explanatory and offers the help you need just when you need it.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is an Excellent Product I have used Turbo Tax for many years. It's an excellent tax tool and very user friendly and easy to use.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax was great TurboTax was fast,easy, and Shari my agent was awesome.
Date published: 2022-03-29
Rated 2 out of 5 by from Much too time-consuming The program does not adequately carry over info (e.g., driver's licenses, bank accounts) from prior years and often requires looking up info on prior year's Federal and State forms, rather than finding it for you.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3454
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good, but... I've used TurboTax for years (and years). It's generally a good program. As a retired person, TurboTax is not helpful about helping me estimate my taxes for next year. I live on IRA redemptions, social security and profits (hopefully) from investments. The brief tax estimate section at the end of the data entry process is really not that helpful. Last year, I tried mid-year to figure out how I was doing vis-a-vis taxes and I couldn't figure out at all how to get an estimate from TurboTax 2020 of what I might owe.
Date published: 2022-03-29
Rated 3 out of 5 by from Be patient I suggest you be patient. I had to talk to multiple people to get my issue resolved. I even made appointments that were not fulfilled.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is Smooth Easy as pie. No issues in quickly preparing tax return. Electronic filing was smooth.
Date published: 2022-03-29
Rated 4 out of 5 by from Good I had a second tax to file this year as an executive of an estate and there was no clear way for me to do that, so I used another (free) program.
Date published: 2022-03-29
Rated 5 out of 5 by from Very awesome and helpful! Did a great job, always communicated and update me on any changes or information. Just fabulous
Date published: 2022-03-29
Rated 4 out of 5 by from Newbie First time utilizing the turbo tax software, I purchased (download) through Amazon.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbotax is awesome Well-guided steps, thorough to the core. Well detailed, such that you will hardly miss a thing. The steps are self-explanatory and offers the help you need just when you need it.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is an Excellent Product I have used Turbo Tax for many years. It's an excellent tax tool and very user friendly and easy to use.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax was great TurboTax was fast,easy, and Shari my agent was awesome.
Date published: 2022-03-29
Rated 2 out of 5 by from Much too time-consuming The program does not adequately carry over info (e.g., driver's licenses, bank accounts) from prior years and often requires looking up info on prior year's Federal and State forms, rather than finding it for you.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3454