TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy. helpful and convenient Actually quite enjoyable and not cumbersome at all
Date published: 2021-03-16
Rated 5 out of 5 by from So simple! I don't know what filing taxes would be like without turbotax. They make it so simple and easy to understand.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is Extremely excellent I couldn’t have gotten help like this anywhere else she stay with me till the and make sure I understood everything oh my god what a great experience loved her.
Date published: 2021-03-16
Rated 5 out of 5 by from Used it for many years Never disappointed. Used it for years some time ago.
Date published: 2021-03-16
Rated 2 out of 5 by from Turbo Tax had lots of issues I tried to first buy this product online during the Presidents Day sale. I had to send my ID and was declined but yet kept getting emails about my past buying experience. I then purchased the product to download on my computer. It took a bit of time but seemed to work ok. When it came time to put my info in there was a glitch and I could not enter any 1099-R information and a few other boxes. It took 6 hours of working on updates and unclicking things to get the problems corrected. I just lost my husband and had to deal with too many problems.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great! I strongly recommended this service. Thank you, Turbo Tax!
Date published: 2021-03-16
Rated 5 out of 5 by from Truly the BEST TaxPrep service! I've used a competitor in the past to prepare my taxes, but thanks to a special ran thru Credit Kama I decided to give TurboTax a try. I'm SO THANKFUL I did! I had such a great experience.Filing was quick and easy to understand. I love that they list all deductibles so clearly. They helped me realize that I was eligible for more deductibles than I previously realized! I also got to work with a CPA certified accountant thru TurboTax to double-check my work. They were kind, patient, and helped me identify even MORE deductibles. All in all, TurboTax has a new customer for life - I recommend you join me.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is OK I paid for the TurboTax live assistance feature, but it wasn't very helpful. I tried to connect with a live representative through a phone call, I had to wait about 10 minutes to receive the call which was fine, but then there wasn't anyone on the line. I waited on the phone for like 15 minutes for someone to speak to me, but there was literally just silence. I don't really know that it's worth it to spend the extra money for "live" support because it is unreliable.
Date published: 2021-03-16
Rated 5 out of 5 by from So Simple Have used Turbo Tax for years and every year it get's easier and quicker!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is Easy I have used Turbo Tax for 6 years and it is easy, the only thing our stimulus checks were not direct deposit not sure if that was for privacy reasons. I had a little bit of trouble understanding the new mexico tax deductions on medical purposes and I didn't understand if I could use the chat box cause it wanted me to update. Another than that it went pretty smooth. Thanks.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 3452
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy. helpful and convenient Actually quite enjoyable and not cumbersome at all
Date published: 2021-03-16
Rated 5 out of 5 by from So simple! I don't know what filing taxes would be like without turbotax. They make it so simple and easy to understand.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is Extremely excellent I couldn’t have gotten help like this anywhere else she stay with me till the and make sure I understood everything oh my god what a great experience loved her.
Date published: 2021-03-16
Rated 5 out of 5 by from Used it for many years Never disappointed. Used it for years some time ago.
Date published: 2021-03-16
Rated 2 out of 5 by from Turbo Tax had lots of issues I tried to first buy this product online during the Presidents Day sale. I had to send my ID and was declined but yet kept getting emails about my past buying experience. I then purchased the product to download on my computer. It took a bit of time but seemed to work ok. When it came time to put my info in there was a glitch and I could not enter any 1099-R information and a few other boxes. It took 6 hours of working on updates and unclicking things to get the problems corrected. I just lost my husband and had to deal with too many problems.
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo Tax is great! I strongly recommended this service. Thank you, Turbo Tax!
Date published: 2021-03-16
Rated 5 out of 5 by from Truly the BEST TaxPrep service! I've used a competitor in the past to prepare my taxes, but thanks to a special ran thru Credit Kama I decided to give TurboTax a try. I'm SO THANKFUL I did! I had such a great experience.Filing was quick and easy to understand. I love that they list all deductibles so clearly. They helped me realize that I was eligible for more deductibles than I previously realized! I also got to work with a CPA certified accountant thru TurboTax to double-check my work. They were kind, patient, and helped me identify even MORE deductibles. All in all, TurboTax has a new customer for life - I recommend you join me.
Date published: 2021-03-16
Rated 4 out of 5 by from TurboTax is OK I paid for the TurboTax live assistance feature, but it wasn't very helpful. I tried to connect with a live representative through a phone call, I had to wait about 10 minutes to receive the call which was fine, but then there wasn't anyone on the line. I waited on the phone for like 15 minutes for someone to speak to me, but there was literally just silence. I don't really know that it's worth it to spend the extra money for "live" support because it is unreliable.
Date published: 2021-03-16
Rated 5 out of 5 by from So Simple Have used Turbo Tax for years and every year it get's easier and quicker!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is Easy I have used Turbo Tax for 6 years and it is easy, the only thing our stimulus checks were not direct deposit not sure if that was for privacy reasons. I had a little bit of trouble understanding the new mexico tax deductions on medical purposes and I didn't understand if I could use the chat box cause it wanted me to update. Another than that it went pretty smooth. Thanks.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 3452