TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Esme2021 from
Excellent
Helpful software, easy to use, I will recommend to others
Date published: 2021-04-06
Rated 5 out of 5 by
Gilloni from
Turbo tax was awesome
It was a great experience. I am a first time user, and the process was very easy.
Date published: 2021-04-06
Rated 5 out of 5 by
FirstAxnJaxn from
TT is very precise and totally professional.
TT is truly a tax expert but they are also very patient and informative throughout the process.
Date published: 2021-04-06
Rated 2 out of 5 by
Billybobbobbob from
TurboTax was slow
TurboTax 2020 disc was slow to install and to update. I have use TurboTax for five years and did not have these problems before?
Date published: 2021-04-06
Rated 4 out of 5 by
trvlnakn from
Useful tool
Turbo tax has continued to be a very useful tool in filing our taxes. just not impressed with the wording of some of the questions that seem very ambiguous to first time users. Those of us using Turbo Tax are not CPA's, so keep the questions simple. You can still ask the questions, but we're not building a piano here, what do you earn, what is deducted and then list deductions and credits on one page.
Date published: 2021-04-06
Rated 5 out of 5 by
thecoolelijah from
cool beans
thanks turbotax for making my life just that much easier
Date published: 2021-04-06
Rated 5 out of 5 by
joes12314 from
Well done
I loved the fact all I needed to do was drop files in to do most of it. some of the screens were a touch busy though
Date published: 2021-04-06
Rated 5 out of 5 by
ROBINSONG from
TurboTax makes filing easy
I have used for TurboTax Live for self-employed for several years and every year it gets better and easier to use.
Date published: 2021-04-06
Rated 3 out of 5 by
Klmoore4 from
TURBOTAX IS USER FRIENDLY
Program is user friendly but has way too many reviews of the same information.
Date published: 2021-04-06
Rated 3 out of 5 by
Kat13363 from
Disappointing.
Pervious years using turbo tax have been a breeze. This year was not. I was not given an option to file for free even though I selected "do not upgrade". It was not a pleasant surprise to be charged. Additionally, I struggled to delete a mis entry for over an hour. I tried the help button at the top, had customer service call me and even tried to clear and delete but it would not let me. It was an overall frustrating experience.
All TurboTax® Offerings Reviews - Page 346
Date published: 2021-04-06
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Esme2021 from
Excellent
Helpful software, easy to use, I will recommend to others
Date published: 2021-04-06
Rated 5 out of 5 by
Gilloni from
Turbo tax was awesome
It was a great experience. I am a first time user, and the process was very easy.
Date published: 2021-04-06
Rated 5 out of 5 by
FirstAxnJaxn from
TT is very precise and totally professional.
TT is truly a tax expert but they are also very patient and informative throughout the process.
Date published: 2021-04-06
Rated 2 out of 5 by
Billybobbobbob from
TurboTax was slow
TurboTax 2020 disc was slow to install and to update. I have use TurboTax for five years and did not have these problems before?
Date published: 2021-04-06
Rated 4 out of 5 by
trvlnakn from
Useful tool
Turbo tax has continued to be a very useful tool in filing our taxes. just not impressed with the wording of some of the questions that seem very ambiguous to first time users. Those of us using Turbo Tax are not CPA's, so keep the questions simple. You can still ask the questions, but we're not building a piano here, what do you earn, what is deducted and then list deductions and credits on one page.
Date published: 2021-04-06
Rated 5 out of 5 by
thecoolelijah from
cool beans
thanks turbotax for making my life just that much easier
Date published: 2021-04-06
Rated 5 out of 5 by
joes12314 from
Well done
I loved the fact all I needed to do was drop files in to do most of it. some of the screens were a touch busy though
Date published: 2021-04-06
Rated 5 out of 5 by
ROBINSONG from
TurboTax makes filing easy
I have used for TurboTax Live for self-employed for several years and every year it gets better and easier to use.
Date published: 2021-04-06
Rated 3 out of 5 by
Klmoore4 from
TURBOTAX IS USER FRIENDLY
Program is user friendly but has way too many reviews of the same information.
Date published: 2021-04-06
Rated 3 out of 5 by
Kat13363 from
Disappointing.
Pervious years using turbo tax have been a breeze. This year was not. I was not given an option to file for free even though I selected "do not upgrade". It was not a pleasant surprise to be charged. Additionally, I struggled to delete a mis entry for over an hour. I tried the help button at the top, had customer service call me and even tried to clear and delete but it would not let me. It was an overall frustrating experience.
All TurboTax® Offerings Reviews - Page 346
Date published: 2021-04-06