TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo tax is great. It saved me a lot of time. Seems will thought out. I have used Turbo Tax for over 20 years.
Date published: 2023-04-19
Rated 1 out of 5 by from Worst experience ever! 0 tech support - you can speak to someone who doesn't know anything and can't fix anything. Continuously revived error messages of Oops something went wrong. Took me 4+ hours just to pay and transmit my return. This is a piece of garbage
Date published: 2023-04-19
Rated 5 out of 5 by from Always makes it easy - guides me through I have used this program for years because I don't have tons of write offs and such and the program finds everything I can use for my benefit.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is a great help to me I have learned to use Turbo Tax and trust this site to file my taxes as a senior citizen. It it so very helpful and allows me to check and recheck and understand.
Date published: 2023-04-19
Rated 4 out of 5 by from Cool experience Grateful for the ease of the system. A little hard to maneuver back to sections once information was placed in.
Date published: 2023-04-19
Rated 4 out of 5 by from Suggested improvements (1) The process of importing 1099 data from brokerage accounts needs to be improved. When both spouses have separate accounts at the same brokerage company, Turbo Tax did not allow me to login to the second account after downloading the data from the first. There seemed to be no option to input the user ID & password for the second account. It kept going back to the first account when I tried to import the second account data. I ended up inputting manually the data for the second account.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome Turbo Tax is awesome and great to learn for future references.
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO TAX HAS MY BACK!!!! Turbo Tax helped me with my "mistakes" Thankful! Way to go Turbo Tax!!
Date published: 2023-04-19
Rated 5 out of 5 by from Great service Had some issues with a mismatch EIN that caused the IRS to kick back our return, fixing it with turbo tax assistance was a breeze
Date published: 2023-04-19
Rated 5 out of 5 by from thank you for this service Using turbo tax saved me money, wasn't hard to understand although had to come back to it as I didn't have my 2021 AGI
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 346
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is great. It saved me a lot of time. Seems will thought out. I have used Turbo Tax for over 20 years.
Date published: 2023-04-19
Rated 1 out of 5 by from Worst experience ever! 0 tech support - you can speak to someone who doesn't know anything and can't fix anything. Continuously revived error messages of Oops something went wrong. Took me 4+ hours just to pay and transmit my return. This is a piece of garbage
Date published: 2023-04-19
Rated 5 out of 5 by from Always makes it easy - guides me through I have used this program for years because I don't have tons of write offs and such and the program finds everything I can use for my benefit.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is a great help to me I have learned to use Turbo Tax and trust this site to file my taxes as a senior citizen. It it so very helpful and allows me to check and recheck and understand.
Date published: 2023-04-19
Rated 4 out of 5 by from Cool experience Grateful for the ease of the system. A little hard to maneuver back to sections once information was placed in.
Date published: 2023-04-19
Rated 4 out of 5 by from Suggested improvements (1) The process of importing 1099 data from brokerage accounts needs to be improved. When both spouses have separate accounts at the same brokerage company, Turbo Tax did not allow me to login to the second account after downloading the data from the first. There seemed to be no option to input the user ID & password for the second account. It kept going back to the first account when I tried to import the second account data. I ended up inputting manually the data for the second account.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome Turbo Tax is awesome and great to learn for future references.
Date published: 2023-04-19
Rated 5 out of 5 by from TURBO TAX HAS MY BACK!!!! Turbo Tax helped me with my "mistakes" Thankful! Way to go Turbo Tax!!
Date published: 2023-04-19
Rated 5 out of 5 by from Great service Had some issues with a mismatch EIN that caused the IRS to kick back our return, fixing it with turbo tax assistance was a breeze
Date published: 2023-04-19
Rated 5 out of 5 by from thank you for this service Using turbo tax saved me money, wasn't hard to understand although had to come back to it as I didn't have my 2021 AGI
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 346