TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from bait and switch sucks after i purchase this you hit me up for an additional $30 to finish my fed taxes and now want more to do my NH state taxes before I do a non resident MA state tax form. Ridiculous as I don't have to send a NH state income tax form!!! your software is bogus!
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax easy to use User-friendly offering easy to read/understand options for best tax preparation
Date published: 2022-03-29
Rated 4 out of 5 by from TT Makes it easy Would have been easier for me if I could say I put my small personal business on hold for the year 2021, no income, but not selling the business.
Date published: 2022-03-29
Rated 5 out of 5 by from turbo tax is awesome love the step by step features and I would use it again
Date published: 2022-03-29
Rated 5 out of 5 by from Thanks TurboTax for making it less painful :) :) I always dread tax time because I have more than one line of business and it takes more time now. (And of course, I could keep up with more details on my own throughout the year haha!) That said, TurboTax Self-Employed has made it less painful by making things easy to navigate and hitting all of the necessary areas. I love the Self-Employed version and this will be my go-to for years to come!
Date published: 2022-03-29
Rated 5 out of 5 by from Really easy to use ! Really easy to use as always. I was a little worried this year as I had to file some cypto gains, but Turbo tax made it really easy.
Date published: 2022-03-29
Rated 5 out of 5 by from This worked well for me as my Accountant retired This was the first year I filed taxes on my own since my Accountant retired unexpectedly due to health concerns. I was able to complete my filing with very easy to answer questions just like I was sitting in her office.
Date published: 2022-03-29
Rated 5 out of 5 by from Easy and fast I had to call for assistance and the gentleman was informative and helpful.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is Awesome! Live Expert is expert, friendly and helpful. Very thorough and flexible. Will use his service anytime. Excellent!
Date published: 2022-03-29
Rated 3 out of 5 by from It's TOO expensive. Your pre-screeners were polite but really don't know enough about the program and what REALLY happens to be of much help. First pre-screener could not do anything when I told her that I was locked out of my account information. She told me she would check on it and get back in 30 minutes. 4 HOURS later she called. The second pre-screener told me that Barry would contact me via e-mail and not within the program. Well that was wrong. Again I was locked out of my account information screen and the advise that he offered would have kicked me out of full service and lost all my tax forms. Not his fault. It's a lack of training issue with corporate. Barry was extremely knowledgable. But I have an issue that I am NOT ALLOWED to see the tax forms until I paid for the service. HEY! Why the heck did I give you my credit card info during my initial pre-screener visit? I am completing the payment and filing pages BUT have still NOT SEEN my tax forms. I certainly HOPE that I will get a copy of them at the end.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3449
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from bait and switch sucks after i purchase this you hit me up for an additional $30 to finish my fed taxes and now want more to do my NH state taxes before I do a non resident MA state tax form. Ridiculous as I don't have to send a NH state income tax form!!! your software is bogus!
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax easy to use User-friendly offering easy to read/understand options for best tax preparation
Date published: 2022-03-29
Rated 4 out of 5 by from TT Makes it easy Would have been easier for me if I could say I put my small personal business on hold for the year 2021, no income, but not selling the business.
Date published: 2022-03-29
Rated 5 out of 5 by from turbo tax is awesome love the step by step features and I would use it again
Date published: 2022-03-29
Rated 5 out of 5 by from Thanks TurboTax for making it less painful :) :) I always dread tax time because I have more than one line of business and it takes more time now. (And of course, I could keep up with more details on my own throughout the year haha!) That said, TurboTax Self-Employed has made it less painful by making things easy to navigate and hitting all of the necessary areas. I love the Self-Employed version and this will be my go-to for years to come!
Date published: 2022-03-29
Rated 5 out of 5 by from Really easy to use ! Really easy to use as always. I was a little worried this year as I had to file some cypto gains, but Turbo tax made it really easy.
Date published: 2022-03-29
Rated 5 out of 5 by from This worked well for me as my Accountant retired This was the first year I filed taxes on my own since my Accountant retired unexpectedly due to health concerns. I was able to complete my filing with very easy to answer questions just like I was sitting in her office.
Date published: 2022-03-29
Rated 5 out of 5 by from Easy and fast I had to call for assistance and the gentleman was informative and helpful.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is Awesome! Live Expert is expert, friendly and helpful. Very thorough and flexible. Will use his service anytime. Excellent!
Date published: 2022-03-29
Rated 3 out of 5 by from It's TOO expensive. Your pre-screeners were polite but really don't know enough about the program and what REALLY happens to be of much help. First pre-screener could not do anything when I told her that I was locked out of my account information. She told me she would check on it and get back in 30 minutes. 4 HOURS later she called. The second pre-screener told me that Barry would contact me via e-mail and not within the program. Well that was wrong. Again I was locked out of my account information screen and the advise that he offered would have kicked me out of full service and lost all my tax forms. Not his fault. It's a lack of training issue with corporate. Barry was extremely knowledgable. But I have an issue that I am NOT ALLOWED to see the tax forms until I paid for the service. HEY! Why the heck did I give you my credit card info during my initial pre-screener visit? I am completing the payment and filing pages BUT have still NOT SEEN my tax forms. I certainly HOPE that I will get a copy of them at the end.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3449