TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo Taxis totally misleading/ BEWARE! Turbo Tax wouldn't change my return from self employed and charged me for self employed even though I didn't file a self employed return. To make me start a return over just to get rid of self employed charge is pathetic. Totally misleading. As far as I'm concerned you should reimburse me. I paid for services I didn't use or pay for.
Date published: 2022-03-26
Rated 4 out of 5 by from I'm definitely not mad about it Not thrilled about having to be forced to "upgrade" for "additional credits" but the price wasn't terrible and allowing me to use my return to pay for the service made the process simple. However! This was very user friendly, much easier that anticipated, and I will most likely continue using Turbo Tax.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy We have used it several years. Pleased we results and use
Date published: 2022-03-26
Rated 1 out of 5 by from Return Rejected Return was rejected due to software error - you promised fix by 3/22 but the return was filed that day AFTER the update.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is a blessing TurboTax helped make filing our taxes very easy. Very informative with up-to-date info on every possible deduction with explanations if you couldn't understand.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Tax Online Filing Experience Was easy and quick. Turbo made several suggestions that benefited us.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is GREAT I use Turbo Tax every year because I feel comfortable with it. It helps me make sure that I did not miss any information needed to complete the return
Date published: 2022-03-26
Rated 1 out of 5 by from This turbo tax is terrible!! it did not give me the option to do my school taxes, but when I done my husbands it did. Now I have to find a way to file my school taxes! I even went back several times to do so and it still would not give me the option. This is the second time I got a bumbed cd from turbo tax!! Will not buy one again!!
Date published: 2022-03-26
Rated 4 out of 5 by from Great year after year, but with one flaw... I've used TT for probably 10 years (starting with MacInTax). The only thing that continues to annoy me is in the review phase - the "errors" that are shown on screen have no context for what's needed to fix the problem. I always end up going to the form view and looking for the exclamation marks to know what I'm fixing and how to fix it. I would make the product perfect if you spent some time to rework the review phase.
Date published: 2022-03-26
Rated 1 out of 5 by from Misleading This process is very misleading. It promotes free,free,free until its tme to checkout and then all of a sudden there is a fee that was more than the return itself.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3449
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Taxis totally misleading/ BEWARE! Turbo Tax wouldn't change my return from self employed and charged me for self employed even though I didn't file a self employed return. To make me start a return over just to get rid of self employed charge is pathetic. Totally misleading. As far as I'm concerned you should reimburse me. I paid for services I didn't use or pay for.
Date published: 2022-03-26
Rated 4 out of 5 by from I'm definitely not mad about it Not thrilled about having to be forced to "upgrade" for "additional credits" but the price wasn't terrible and allowing me to use my return to pay for the service made the process simple. However! This was very user friendly, much easier that anticipated, and I will most likely continue using Turbo Tax.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy We have used it several years. Pleased we results and use
Date published: 2022-03-26
Rated 1 out of 5 by from Return Rejected Return was rejected due to software error - you promised fix by 3/22 but the return was filed that day AFTER the update.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is a blessing TurboTax helped make filing our taxes very easy. Very informative with up-to-date info on every possible deduction with explanations if you couldn't understand.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Tax Online Filing Experience Was easy and quick. Turbo made several suggestions that benefited us.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is GREAT I use Turbo Tax every year because I feel comfortable with it. It helps me make sure that I did not miss any information needed to complete the return
Date published: 2022-03-26
Rated 1 out of 5 by from This turbo tax is terrible!! it did not give me the option to do my school taxes, but when I done my husbands it did. Now I have to find a way to file my school taxes! I even went back several times to do so and it still would not give me the option. This is the second time I got a bumbed cd from turbo tax!! Will not buy one again!!
Date published: 2022-03-26
Rated 4 out of 5 by from Great year after year, but with one flaw... I've used TT for probably 10 years (starting with MacInTax). The only thing that continues to annoy me is in the review phase - the "errors" that are shown on screen have no context for what's needed to fix the problem. I always end up going to the form view and looking for the exclamation marks to know what I'm fixing and how to fix it. I would make the product perfect if you spent some time to rework the review phase.
Date published: 2022-03-26
Rated 1 out of 5 by from Misleading This process is very misleading. It promotes free,free,free until its tme to checkout and then all of a sudden there is a fee that was more than the return itself.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3449