TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from It was ok Was wanting to file easy quick , just one w2 nothing else, no banking, no nothing. My 16 year old kid. They got me answering questions about international banking and retirement and etc. At the beginning I didn't check any of those boxes for a reason!!! Then pops up just to make sure and asks same dang questions. But overall it's not that bad and pretty good to be free.
Date published: 2023-04-12
Rated 1 out of 5 by from Turbo tax deluxe As in previous years tax prep went fine. THEN I tied FREE state tax for the first time. No forms till the print out. could not see what was going on till the end. THEN THE REAL SLIP CAME IN. a $15 CHARGE TO FILE A FREE RETURN. WHAT A FREE RIP OFF! WON'T MAKE THAT MISTAKE AGAIN! could file in Colorado on line FOR FREE!
Date published: 2023-04-12
Rated 3 out of 5 by from The 2022 Turbo Tax had some issues I have used Turbo Tax for years since they purchases Parsons. I have had good results and few problems until 2022. I now use the chose what I work on as I seldom have too much new. But this year if I wanted to go backwards by pressing the back button the program would print everything in huge letters but only a small portion scrolled and there was no way to get to any entries. I wrote to them about it but it was not included in any updates prior to my filing about 2/3rds through March.
Date published: 2023-04-12
Rated 5 out of 5 by from love it All good great product very good for folks over 65
Date published: 2023-04-12
Rated 5 out of 5 by from Love TurboTax! User-friendly and fast! Makes anyone able to complete their taxes efficiently.
Date published: 2023-04-12
Rated 1 out of 5 by from They add fees at every turn. Since I elected to have the fees deducted from my returns I won't actually experience a budget shortfall. With that being said, they try to add fees at the end of every section. Pay attention because my $39.99 fee quickly rose to $112.00. I should have filed my taxes earlier. Then I wouldn't be sitting here, running a fever and needing to go back to bed, taking the easy way out.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo TAX IS AWESOME it was so easy super helpful and im so happy with the outcome
Date published: 2023-04-12
Rated 5 out of 5 by from perfect as always Always perfect and very easy to use.Love turbo tax.
Date published: 2023-04-12
Rated 5 out of 5 by from easy file was very easy to file turbo tax is the best option to file taxes i will recommend to friends
Date published: 2023-04-12
Rated 3 out of 5 by from confusing There was too much back and forth and repeating what I had already completed. I was not given an opportunity to save the return before or after filing. Where can I access this for my records?
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3449
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It was ok Was wanting to file easy quick , just one w2 nothing else, no banking, no nothing. My 16 year old kid. They got me answering questions about international banking and retirement and etc. At the beginning I didn't check any of those boxes for a reason!!! Then pops up just to make sure and asks same dang questions. But overall it's not that bad and pretty good to be free.
Date published: 2023-04-12
Rated 1 out of 5 by from Turbo tax deluxe As in previous years tax prep went fine. THEN I tied FREE state tax for the first time. No forms till the print out. could not see what was going on till the end. THEN THE REAL SLIP CAME IN. a $15 CHARGE TO FILE A FREE RETURN. WHAT A FREE RIP OFF! WON'T MAKE THAT MISTAKE AGAIN! could file in Colorado on line FOR FREE!
Date published: 2023-04-12
Rated 3 out of 5 by from The 2022 Turbo Tax had some issues I have used Turbo Tax for years since they purchases Parsons. I have had good results and few problems until 2022. I now use the chose what I work on as I seldom have too much new. But this year if I wanted to go backwards by pressing the back button the program would print everything in huge letters but only a small portion scrolled and there was no way to get to any entries. I wrote to them about it but it was not included in any updates prior to my filing about 2/3rds through March.
Date published: 2023-04-12
Rated 5 out of 5 by from love it All good great product very good for folks over 65
Date published: 2023-04-12
Rated 5 out of 5 by from Love TurboTax! User-friendly and fast! Makes anyone able to complete their taxes efficiently.
Date published: 2023-04-12
Rated 1 out of 5 by from They add fees at every turn. Since I elected to have the fees deducted from my returns I won't actually experience a budget shortfall. With that being said, they try to add fees at the end of every section. Pay attention because my $39.99 fee quickly rose to $112.00. I should have filed my taxes earlier. Then I wouldn't be sitting here, running a fever and needing to go back to bed, taking the easy way out.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo TAX IS AWESOME it was so easy super helpful and im so happy with the outcome
Date published: 2023-04-12
Rated 5 out of 5 by from perfect as always Always perfect and very easy to use.Love turbo tax.
Date published: 2023-04-12
Rated 5 out of 5 by from easy file was very easy to file turbo tax is the best option to file taxes i will recommend to friends
Date published: 2023-04-12
Rated 3 out of 5 by from confusing There was too much back and forth and repeating what I had already completed. I was not given an opportunity to save the return before or after filing. Where can I access this for my records?
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3449