TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
larry j4832 from
Turbo Taxis totally misleading/ BEWARE!
Turbo Tax wouldn't change my return from self employed and charged me for self employed even though I didn't file a self employed return. To make me start a return over just to get rid of self employed charge is pathetic. Totally misleading. As far as I'm concerned you should reimburse me. I paid for services I didn't use or pay for.
Date published: 2022-03-26
Rated 4 out of 5 by
JShirmer from
I'm definitely not mad about it
Not thrilled about having to be forced to "upgrade" for "additional credits" but the price wasn't terrible and allowing me to use my return to pay for the service made the process simple. However! This was very user friendly, much easier that anticipated, and I will most likely continue using Turbo Tax.
Date published: 2022-03-26
Rated 5 out of 5 by
Garden king from
Easy
We have used it several years. Pleased we results and use
Date published: 2022-03-26
Rated 1 out of 5 by
djlynnwood from
Return Rejected
Return was rejected due to software error - you promised fix by 3/22 but the return was filed that day AFTER the update.
Date published: 2022-03-26
Rated 5 out of 5 by
phnxmom from
Turbo Tax is a blessing
TurboTax helped make filing our taxes very easy. Very informative with up-to-date info on every possible deduction with explanations if you couldn't understand.
Date published: 2022-03-26
Rated 5 out of 5 by
Nana in TN from
Great Tax Online Filing Experience
Was easy and quick. Turbo made several suggestions that benefited us.
Date published: 2022-03-26
Rated 5 out of 5 by
Shirley G from
Turbo Tax is GREAT
I use Turbo Tax every year because I feel comfortable with it. It helps me make sure that I did not miss any information needed to complete the return
Date published: 2022-03-26
Rated 1 out of 5 by
annoyed to the hilt from
This turbo tax is terrible!!
it did not give me the option to do my school taxes, but when I done my husbands it did. Now I have to find a way to file my school taxes! I even went back several times to do so and it still would not give me the option. This is the second time I got a bumbed cd from turbo tax!! Will not buy one again!!
Date published: 2022-03-26
Rated 4 out of 5 by
mrgcc from
Great year after year, but with one flaw...
I've used TT for probably 10 years (starting with MacInTax). The only thing that continues to annoy me is in the review phase - the "errors" that are shown on screen have no context for what's needed to fix the problem. I always end up going to the form view and looking for the exclamation marks to know what I'm fixing and how to fix it. I would make the product perfect if you spent some time to rework the review phase.
Date published: 2022-03-26
Rated 1 out of 5 by
veryunsatisfied1 from
Misleading
This process is very misleading. It promotes free,free,free until its tme to checkout and then all of a sudden there is a fee that was more than the return itself.
All TurboTax® Offerings Reviews - Page 3449
Date published: 2022-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
larry j4832 from
Turbo Taxis totally misleading/ BEWARE!
Turbo Tax wouldn't change my return from self employed and charged me for self employed even though I didn't file a self employed return. To make me start a return over just to get rid of self employed charge is pathetic. Totally misleading. As far as I'm concerned you should reimburse me. I paid for services I didn't use or pay for.
Date published: 2022-03-26
Rated 4 out of 5 by
JShirmer from
I'm definitely not mad about it
Not thrilled about having to be forced to "upgrade" for "additional credits" but the price wasn't terrible and allowing me to use my return to pay for the service made the process simple. However! This was very user friendly, much easier that anticipated, and I will most likely continue using Turbo Tax.
Date published: 2022-03-26
Rated 5 out of 5 by
Garden king from
Easy
We have used it several years. Pleased we results and use
Date published: 2022-03-26
Rated 1 out of 5 by
djlynnwood from
Return Rejected
Return was rejected due to software error - you promised fix by 3/22 but the return was filed that day AFTER the update.
Date published: 2022-03-26
Rated 5 out of 5 by
phnxmom from
Turbo Tax is a blessing
TurboTax helped make filing our taxes very easy. Very informative with up-to-date info on every possible deduction with explanations if you couldn't understand.
Date published: 2022-03-26
Rated 5 out of 5 by
Nana in TN from
Great Tax Online Filing Experience
Was easy and quick. Turbo made several suggestions that benefited us.
Date published: 2022-03-26
Rated 5 out of 5 by
Shirley G from
Turbo Tax is GREAT
I use Turbo Tax every year because I feel comfortable with it. It helps me make sure that I did not miss any information needed to complete the return
Date published: 2022-03-26
Rated 1 out of 5 by
annoyed to the hilt from
This turbo tax is terrible!!
it did not give me the option to do my school taxes, but when I done my husbands it did. Now I have to find a way to file my school taxes! I even went back several times to do so and it still would not give me the option. This is the second time I got a bumbed cd from turbo tax!! Will not buy one again!!
Date published: 2022-03-26
Rated 4 out of 5 by
mrgcc from
Great year after year, but with one flaw...
I've used TT for probably 10 years (starting with MacInTax). The only thing that continues to annoy me is in the review phase - the "errors" that are shown on screen have no context for what's needed to fix the problem. I always end up going to the form view and looking for the exclamation marks to know what I'm fixing and how to fix it. I would make the product perfect if you spent some time to rework the review phase.
Date published: 2022-03-26
Rated 1 out of 5 by
veryunsatisfied1 from
Misleading
This process is very misleading. It promotes free,free,free until its tme to checkout and then all of a sudden there is a fee that was more than the return itself.
All TurboTax® Offerings Reviews - Page 3449
Date published: 2022-03-26