TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Less than helpful expert interaction The expert needed to share my screen, and I followed all of the prescribed steps, but nothing worked. Thus, the expert was of very little use.
Date published: 2021-03-14
Rated 1 out of 5 by from I HATE that you can't download software I do not like the fact that I can't download the software to my computer like in the past. If you continue with this new format - I will NOT use turbo tax AGAIN
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is great Very helpful. Made things simple. They answered all my questions!
Date published: 2021-03-14
Rated 5 out of 5 by from quick and easy my experience with turbo tax was quick and easy to understand.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome! It’s always easy to use and I don’t have to worry about making mistakes.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo is awesome and easy to do Turbo Tax is simple to do... they do the work for you!
Date published: 2021-03-14
Rated 5 out of 5 by from 8th year using TurboTax Painless and easy once again. Simple to use; find it extremely accurate.
Date published: 2021-03-14
Rated 4 out of 5 by from Easy Tax This year moving between menus not bad at all. One thing before filing put up screen saying you need your driver's license ( he and she), bank account and cell phone for text code.
Date published: 2021-03-14
Rated 5 out of 5 by from Swift and accurate tax returns and files It was efficient. OK: try this: it was definitely efficient and accurate.
Date published: 2021-03-14
Rated 1 out of 5 by from If I could give less one star I would. I have been using TurboTax for over 10 years without an issue. This year I have tried multiple times to file my NY State Return without success. I successfully filed my federal and another state. Now I trying again and it won't allow me to try to electronically file because it says my federal needs to be files (which has already been filed through TurboTax). What a disappointment this year!!! I guess I'll need to look for a new software to use next year.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 3447
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Less than helpful expert interaction The expert needed to share my screen, and I followed all of the prescribed steps, but nothing worked. Thus, the expert was of very little use.
Date published: 2021-03-14
Rated 1 out of 5 by from I HATE that you can't download software I do not like the fact that I can't download the software to my computer like in the past. If you continue with this new format - I will NOT use turbo tax AGAIN
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is great Very helpful. Made things simple. They answered all my questions!
Date published: 2021-03-14
Rated 5 out of 5 by from quick and easy my experience with turbo tax was quick and easy to understand.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome! It’s always easy to use and I don’t have to worry about making mistakes.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo is awesome and easy to do Turbo Tax is simple to do... they do the work for you!
Date published: 2021-03-14
Rated 5 out of 5 by from 8th year using TurboTax Painless and easy once again. Simple to use; find it extremely accurate.
Date published: 2021-03-14
Rated 4 out of 5 by from Easy Tax This year moving between menus not bad at all. One thing before filing put up screen saying you need your driver's license ( he and she), bank account and cell phone for text code.
Date published: 2021-03-14
Rated 5 out of 5 by from Swift and accurate tax returns and files It was efficient. OK: try this: it was definitely efficient and accurate.
Date published: 2021-03-14
Rated 1 out of 5 by from If I could give less one star I would. I have been using TurboTax for over 10 years without an issue. This year I have tried multiple times to file my NY State Return without success. I successfully filed my federal and another state. Now I trying again and it won't allow me to try to electronically file because it says my federal needs to be files (which has already been filed through TurboTax). What a disappointment this year!!! I guess I'll need to look for a new software to use next year.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 3447