TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from TurboTax is not awesome. It's OK. Not awesome. TurboTax does something quite well - accessing information from previous years, for example - buy other things, like getting the state return right, not so well. For example, when we got to the final bits of the state return, TurboTax announced that I could not file my state return electronically because two entries were not correct. I will have to print it out and stuff it into an envelope and mail it to Indianapolis. I presume the state folks will need to sort it out because (get this) TurboTax is unable to deal with it. And I paid TurboTax for this?
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is awesome! TurboTax makes it easy for me to fill out all of my information in one place and is very helpful.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is the way to go I've been using Turbo Tax for the last 20 years. Even though I had lots of rental properties, it was still easy to use. Though, they should make it easier when you replace your desktop to be able to transfer from the old desktop to the new one through the Cloud.
Date published: 2022-03-29
Rated 5 out of 5 by from great service Turbo tax is great and easy to use I am Able to file all my taxes.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax makes my life easier TurboTax makes it easier to file my taxes. I've used TurboTax for long. Thanks for making filing taxes more intuitive!
Date published: 2022-03-29
Rated 5 out of 5 by from It was great! The website was easy to use and stress free! I love how it is easy to navigate and there's always an agent to answer my questions
Date published: 2022-03-29
Rated 1 out of 5 by from Too many "bugs" (1) T/T asks filer to enter health insurance premiums for 2(a) on Schedule A; and (2) asks filer to enter the amount from Block 5 of the annuity 1099-R for insurance premiums for 2(d) on Schedule A. In our case, these two amounts were the same money, which doubled our deduction amount. (2) I was unable to re-open the tax return on days following initial input; the app kept starting at question #1: let's get started. Had to go through the backdoor by opening a specific form, etc.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax was awesome I choose full service this year and I got great results
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax Free Tax Filing The experience was easy to follow and very helpful all the way through.
Date published: 2022-03-29
Rated 5 out of 5 by from used turbotax since 1994 and plan to continue This should have been a nightmare - I moved mid year from Ohio to NY. But TurboTax handled it with easy. Maybe my easiest tax prep.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3447
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is not awesome. It's OK. Not awesome. TurboTax does something quite well - accessing information from previous years, for example - buy other things, like getting the state return right, not so well. For example, when we got to the final bits of the state return, TurboTax announced that I could not file my state return electronically because two entries were not correct. I will have to print it out and stuff it into an envelope and mail it to Indianapolis. I presume the state folks will need to sort it out because (get this) TurboTax is unable to deal with it. And I paid TurboTax for this?
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is awesome! TurboTax makes it easy for me to fill out all of my information in one place and is very helpful.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is the way to go I've been using Turbo Tax for the last 20 years. Even though I had lots of rental properties, it was still easy to use. Though, they should make it easier when you replace your desktop to be able to transfer from the old desktop to the new one through the Cloud.
Date published: 2022-03-29
Rated 5 out of 5 by from great service Turbo tax is great and easy to use I am Able to file all my taxes.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax makes my life easier TurboTax makes it easier to file my taxes. I've used TurboTax for long. Thanks for making filing taxes more intuitive!
Date published: 2022-03-29
Rated 5 out of 5 by from It was great! The website was easy to use and stress free! I love how it is easy to navigate and there's always an agent to answer my questions
Date published: 2022-03-29
Rated 1 out of 5 by from Too many "bugs" (1) T/T asks filer to enter health insurance premiums for 2(a) on Schedule A; and (2) asks filer to enter the amount from Block 5 of the annuity 1099-R for insurance premiums for 2(d) on Schedule A. In our case, these two amounts were the same money, which doubled our deduction amount. (2) I was unable to re-open the tax return on days following initial input; the app kept starting at question #1: let's get started. Had to go through the backdoor by opening a specific form, etc.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax was awesome I choose full service this year and I got great results
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax Free Tax Filing The experience was easy to follow and very helpful all the way through.
Date published: 2022-03-29
Rated 5 out of 5 by from used turbotax since 1994 and plan to continue This should have been a nightmare - I moved mid year from Ohio to NY. But TurboTax handled it with easy. Maybe my easiest tax prep.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3447