TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBO TAX IS AWESOME!!!! Brooke was wonderful and extremely patient with this Senior
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is Super! Turbo tax walks me thru everything easily and made filing very painless.
Date published: 2021-04-20
Rated 5 out of 5 by from Been using Turbo Tax forever! I've probably used Turbo Tax from the beginning of Turbo Tax and as my life gets a little more complicated, Turbo Tax has certainly helped make tax filing less so. Thank you!
Date published: 2021-04-20
Rated 5 out of 5 by from I will use Turbo Tax again You are walked through step by step. It is easy, as long as you have your documentation
Date published: 2021-04-20
Rated 2 out of 5 by from Confusing this year I felt forced to use the Live version, but I received no help. I asked for a phone call and was promised a call in 5 minutes, but I did not receive a call. I paid the premium for professional assistance but did not receive help. I've used Turbotax for many years and will probably continue to use it, but it was very confusing this year.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax Experience TurboTax Live is quick and easy. My live expert provided detailed information and was quick to respond to my questions.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is AMAZING!!!! I feel very confident about doing my taxes alone with TurboTax and feel they looked at everything possible that I was eligible for getting tax wise and I got the max taxes I was eligible for!!
Date published: 2021-04-20
Rated 4 out of 5 by from Turbo Tax was Easy The steps were easy They walked me through And The Live Expert was patient with me
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo tax made the preparation easy Everything went well until the tax return was rejected by the IRS. This is my third or fourth attempt to solve the problem and file our return. First it was rejected because I didnt put in my IP PIN for 2020. The second rejection was based on a missing IP PIN number for my wife, she never received one. Now I wrote down the details about the ID theft and that my wife has no ID PIN and hope that it will go through now. Thank you very much for your great syste.
Date published: 2021-04-20
Rated 5 out of 5 by from Very straightforward and user friendly Very straightforward and user friendly.Id recommend the site to everyone I know,thanks
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 3439
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!!! Brooke was wonderful and extremely patient with this Senior
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax is Super! Turbo tax walks me thru everything easily and made filing very painless.
Date published: 2021-04-20
Rated 5 out of 5 by from Been using Turbo Tax forever! I've probably used Turbo Tax from the beginning of Turbo Tax and as my life gets a little more complicated, Turbo Tax has certainly helped make tax filing less so. Thank you!
Date published: 2021-04-20
Rated 5 out of 5 by from I will use Turbo Tax again You are walked through step by step. It is easy, as long as you have your documentation
Date published: 2021-04-20
Rated 2 out of 5 by from Confusing this year I felt forced to use the Live version, but I received no help. I asked for a phone call and was promised a call in 5 minutes, but I did not receive a call. I paid the premium for professional assistance but did not receive help. I've used Turbotax for many years and will probably continue to use it, but it was very confusing this year.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax Experience TurboTax Live is quick and easy. My live expert provided detailed information and was quick to respond to my questions.
Date published: 2021-04-20
Rated 5 out of 5 by from TurboTax is AMAZING!!!! I feel very confident about doing my taxes alone with TurboTax and feel they looked at everything possible that I was eligible for getting tax wise and I got the max taxes I was eligible for!!
Date published: 2021-04-20
Rated 4 out of 5 by from Turbo Tax was Easy The steps were easy They walked me through And The Live Expert was patient with me
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo tax made the preparation easy Everything went well until the tax return was rejected by the IRS. This is my third or fourth attempt to solve the problem and file our return. First it was rejected because I didnt put in my IP PIN for 2020. The second rejection was based on a missing IP PIN number for my wife, she never received one. Now I wrote down the details about the ID theft and that my wife has no ID PIN and hope that it will go through now. Thank you very much for your great syste.
Date published: 2021-04-20
Rated 5 out of 5 by from Very straightforward and user friendly Very straightforward and user friendly.Id recommend the site to everyone I know,thanks
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 3439