TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from very good not very good at this time. i can not get past the id verification section even though it is complete. I can not reach turbo tax for help either. this year this seems to be a waste of time and money if this can;t be resolved.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax Saves Time There is an improvement of automatic functions. Filing this way has saved me lots of time.
Date published: 2021-04-14
Rated 3 out of 5 by from Turbo Tax - Format Confusing I was disappointed when after purchasing Turbo Tax it was not compatible w/ my software. I believe software compatibility information should be bold on the packaging. I ended up completing on-line and found most of my questions were not easily answered by the search and help responses given. I found the formatting confusing. Now this could have been because this was my first online experience w/ Turbo Tax and I chose not to ask for personal help.
Date published: 2021-04-14
Rated 5 out of 5 by from Very easy and helpful I use turbo tax every year, it's very convenient to do right at home without having to deal with a third party
Date published: 2021-04-14
Rated 5 out of 5 by from EASIER than any pie. If you have all your documents, turbo tax gives you all tips and extras making filing super easy. 8 years free filling, and counting.
Date published: 2021-04-14
Rated 5 out of 5 by from awesome turbo tax is very easy to do. have used for 2 years and will use again
Date published: 2021-04-14
Rated 2 out of 5 by from Should have checked E filing PIN 1. Don't like the fact that you can't switch to Forms, to check correct entry 2. TT does not check for presence of Electronic filing PIN. This is unconscionable. 3. TT gets more expensive every year. It used to be a reasonably priced product - now it at the upper limits of cost effectiveness. 4. Shouldn't have to wait 20-25 minutes to chat with a real person
Date published: 2021-04-14
Rated 5 out of 5 by from so easy and simple to follow Turbo's instructions are so easy to follow it takes the stress out of doing taxes
Date published: 2021-04-14
Rated 5 out of 5 by from Love using turbo tax. Montel was extremely helpful and very professional
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax was simple and easy Short, quick and to the point! So easy I had it done my return done in 45 minutes.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3439
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from very good not very good at this time. i can not get past the id verification section even though it is complete. I can not reach turbo tax for help either. this year this seems to be a waste of time and money if this can;t be resolved.
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax Saves Time There is an improvement of automatic functions. Filing this way has saved me lots of time.
Date published: 2021-04-14
Rated 3 out of 5 by from Turbo Tax - Format Confusing I was disappointed when after purchasing Turbo Tax it was not compatible w/ my software. I believe software compatibility information should be bold on the packaging. I ended up completing on-line and found most of my questions were not easily answered by the search and help responses given. I found the formatting confusing. Now this could have been because this was my first online experience w/ Turbo Tax and I chose not to ask for personal help.
Date published: 2021-04-14
Rated 5 out of 5 by from Very easy and helpful I use turbo tax every year, it's very convenient to do right at home without having to deal with a third party
Date published: 2021-04-14
Rated 5 out of 5 by from EASIER than any pie. If you have all your documents, turbo tax gives you all tips and extras making filing super easy. 8 years free filling, and counting.
Date published: 2021-04-14
Rated 5 out of 5 by from awesome turbo tax is very easy to do. have used for 2 years and will use again
Date published: 2021-04-14
Rated 2 out of 5 by from Should have checked E filing PIN 1. Don't like the fact that you can't switch to Forms, to check correct entry 2. TT does not check for presence of Electronic filing PIN. This is unconscionable. 3. TT gets more expensive every year. It used to be a reasonably priced product - now it at the upper limits of cost effectiveness. 4. Shouldn't have to wait 20-25 minutes to chat with a real person
Date published: 2021-04-14
Rated 5 out of 5 by from so easy and simple to follow Turbo's instructions are so easy to follow it takes the stress out of doing taxes
Date published: 2021-04-14
Rated 5 out of 5 by from Love using turbo tax. Montel was extremely helpful and very professional
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax was simple and easy Short, quick and to the point! So easy I had it done my return done in 45 minutes.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3439