TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from TURBO TAX FREE IS COOL Turbotax free for low income is a great project that needs to be made more friendly for all low income tax filers to access without a lot of searching and with hassle free. thank you
Date published: 2022-03-27
Rated 1 out of 5 by from State Return Filing Fees Are Misleading Add-on fees for State return filing are extremely misleading. Turbo Tax offers to file State returns for an additional $45, and then (after the first $45 is paid), charges another $25 for filing. I would have preferred that Turbo Tax was transparent in the fees and disclosed what services are/are not included, allowing me to make an informed decision. Next year, I'll be using a different tax preparation solution.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Rocks! So much easier than my tax guy and a much better return, thanks so much turbotax!
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax needs better Help Support The program needs better support when you type a question for help. Sometimes it gives an outdated answer. When trying to find where to enter a value it almost never takes you to the form you need to enter the value.
Date published: 2022-03-27
Rated 4 out of 5 by from good experience good experience. Itisha was able to answer all of my questions in a repid time
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is so simple I love the way Turbo Tax is so simple. Step by step...so easy.
Date published: 2022-03-27
Rated 5 out of 5 by from WORTH IT THE TAX EXPERT HELPED AND WALKED ME THROUGH ALL OF MY QUETIONS
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax Every Year Turbotax took me through step by step. It allowed me to stop, and start up again later. It allowed me to go back and review any time I wanted. I did take advantage of help by way of a telephone call and that helped me figure out specifically where I needed to enter information correctly. The reviews at the end were helpful.
Date published: 2022-03-27
Rated 5 out of 5 by from Super Simple, Yet Thorough Software I love how quick and easy TurboTax is. Takes me under an hour to file both federal and state taxes.
Date published: 2022-03-27
Rated 5 out of 5 by from Amazing service I had any confusion cleared up from the start and they made the process extremely easy! They made it clear to me and got the job done super quick. Will definitely recommend to others.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3436
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO TAX FREE IS COOL Turbotax free for low income is a great project that needs to be made more friendly for all low income tax filers to access without a lot of searching and with hassle free. thank you
Date published: 2022-03-27
Rated 1 out of 5 by from State Return Filing Fees Are Misleading Add-on fees for State return filing are extremely misleading. Turbo Tax offers to file State returns for an additional $45, and then (after the first $45 is paid), charges another $25 for filing. I would have preferred that Turbo Tax was transparent in the fees and disclosed what services are/are not included, allowing me to make an informed decision. Next year, I'll be using a different tax preparation solution.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Rocks! So much easier than my tax guy and a much better return, thanks so much turbotax!
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax needs better Help Support The program needs better support when you type a question for help. Sometimes it gives an outdated answer. When trying to find where to enter a value it almost never takes you to the form you need to enter the value.
Date published: 2022-03-27
Rated 4 out of 5 by from good experience good experience. Itisha was able to answer all of my questions in a repid time
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is so simple I love the way Turbo Tax is so simple. Step by step...so easy.
Date published: 2022-03-27
Rated 5 out of 5 by from WORTH IT THE TAX EXPERT HELPED AND WALKED ME THROUGH ALL OF MY QUETIONS
Date published: 2022-03-27
Rated 5 out of 5 by from Turbotax Every Year Turbotax took me through step by step. It allowed me to stop, and start up again later. It allowed me to go back and review any time I wanted. I did take advantage of help by way of a telephone call and that helped me figure out specifically where I needed to enter information correctly. The reviews at the end were helpful.
Date published: 2022-03-27
Rated 5 out of 5 by from Super Simple, Yet Thorough Software I love how quick and easy TurboTax is. Takes me under an hour to file both federal and state taxes.
Date published: 2022-03-27
Rated 5 out of 5 by from Amazing service I had any confusion cleared up from the start and they made the process extremely easy! They made it clear to me and got the job done super quick. Will definitely recommend to others.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3436