TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Not very good at all There were a number of adjustments I had to make outside of the software because the software would not properly handle the credit for the PTET in California. Also, I was charged to e-file a state even though after I paid I was told that I wasn't eligible for e-file.
Date published: 2022-10-12
Rated 5 out of 5 by from awesome support after getting rejected turbo tax came to the rescue
Date published: 2022-10-12
Rated 1 out of 5 by from Amend IPIN codes Tried calling to change PIN #s to efile. Was advised to amend. Tax return #s then changed. Already spent way too much time with TurboTax trying to file. I will try another program next year.
Date published: 2022-10-12
Rated 1 out of 5 by from Unable to print. No help phone number. Unable to print files for review and submision to federal and state tax agencies
Date published: 2022-10-12
Rated 5 out of 5 by from LOVE being able to figure out taxes myself!!! I love being able to figure out taxes myself - and then use all the help that turbo tax provides - and i did NOT know that for a measly $50 they will help you
Date published: 2022-10-12
Rated 5 out of 5 by from Timing Running Out and I met my tax Savior I had signed up for TurboTax Live, and then based on travel and a bit of confusion due to traveling through time zones, I ended up cutting it very close for filing my taxes. And then… I was assigned to Clarissa at TurboTax Live. She made my time filing somehow enjoyable but also efficient, accurate and educational. Clarissa was able to walk me through what she was doing, helped me gather the accurate files and data, educate me on the what’s and why’s, all while getting everything in on time. A pleasure.
Date published: 2022-10-12
Rated 5 out of 5 by from TURBO TAX The software was excellent in assisting me to prepare for my family by way of asking direct simple questions.
Date published: 2022-10-12
Rated 1 out of 5 by from Always charging extra fees aomewhere It's very sad that when you say it's free but then end up having to pay almost a $100 for filing
Date published: 2022-10-12
Rated 5 out of 5 by from Yay It was amazing and I am so Excited to see that I reduced my expected liability
Date published: 2022-10-12
Rated 5 out of 5 by from Awesome Turbo Tax Been using Turbo Tax for over 10 years and It is always easy to follow and helps me get the most refund.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 3433
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not very good at all There were a number of adjustments I had to make outside of the software because the software would not properly handle the credit for the PTET in California. Also, I was charged to e-file a state even though after I paid I was told that I wasn't eligible for e-file.
Date published: 2022-10-12
Rated 5 out of 5 by from awesome support after getting rejected turbo tax came to the rescue
Date published: 2022-10-12
Rated 1 out of 5 by from Amend IPIN codes Tried calling to change PIN #s to efile. Was advised to amend. Tax return #s then changed. Already spent way too much time with TurboTax trying to file. I will try another program next year.
Date published: 2022-10-12
Rated 1 out of 5 by from Unable to print. No help phone number. Unable to print files for review and submision to federal and state tax agencies
Date published: 2022-10-12
Rated 5 out of 5 by from LOVE being able to figure out taxes myself!!! I love being able to figure out taxes myself - and then use all the help that turbo tax provides - and i did NOT know that for a measly $50 they will help you
Date published: 2022-10-12
Rated 5 out of 5 by from Timing Running Out and I met my tax Savior I had signed up for TurboTax Live, and then based on travel and a bit of confusion due to traveling through time zones, I ended up cutting it very close for filing my taxes. And then… I was assigned to Clarissa at TurboTax Live. She made my time filing somehow enjoyable but also efficient, accurate and educational. Clarissa was able to walk me through what she was doing, helped me gather the accurate files and data, educate me on the what’s and why’s, all while getting everything in on time. A pleasure.
Date published: 2022-10-12
Rated 5 out of 5 by from TURBO TAX The software was excellent in assisting me to prepare for my family by way of asking direct simple questions.
Date published: 2022-10-12
Rated 1 out of 5 by from Always charging extra fees aomewhere It's very sad that when you say it's free but then end up having to pay almost a $100 for filing
Date published: 2022-10-12
Rated 5 out of 5 by from Yay It was amazing and I am so Excited to see that I reduced my expected liability
Date published: 2022-10-12
Rated 5 out of 5 by from Awesome Turbo Tax Been using Turbo Tax for over 10 years and It is always easy to follow and helps me get the most refund.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 3433