TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from No Major hiccups, except for a NJ-specific questio I liked the step by step method, very detailed, except when a question on the NJ state return cropped up (related to retirement contribution/distribution - 3-yr rule versus general rule - not much helpful guidance was provided in the app, and I had to spend so much time researching the topic elsewhere. Perhaps the explanation in the app could have been in a more plain, less-technical linggo.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax is easy for using filing tax return and complete options for tax deductions
Date published: 2021-04-12
Rated 3 out of 5 by from It is what it is It does the work you need to do your taxes. What else do you need.
Date published: 2021-04-12
Rated 5 out of 5 by from love turbo tax quick and easy as well as accountants ready to answer all your questions. All are friendly and easy to talk to as well as online chatting with a turbo tax employer.
Date published: 2021-04-12
Rated 4 out of 5 by from Good and Easy I am a novice and can work through the menus with ease.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax is convenient very simple to use. turbo tax makes filing simple and organized
Date published: 2021-04-12
Rated 4 out of 5 by from Pretty Simple It was fairly simple to operate, but the user interface could be a bit confusing at times. For example, I had to attach more than one W-2 and had trouble determining which questions were being asked in relation to which W-2. Other than that, it was really easy to use.
Date published: 2021-04-12
Rated 4 out of 5 by from Trustworthy but... I have always used turbotax and i do recommend it but..with the option to pay for the upgrade by taking it out of the refund, it was not mentioned there was also a $40 processing fee until the very end when filing. By this time to go back and change it was just going to be a hassle and i just wanted to be done. I don't mind paying that necessarily i just think it should be mentioned when given the option. if by chance it is and i just missed it then my bad but i don't recall seeing it until the very very end when filing.
Date published: 2021-04-12
Rated 5 out of 5 by from QUICK AND EASY EASY TO USE, TAKES YOU STEP BY STEP, THEY DOUBLE CHECK IT, AND THEN SEND IT ON ITS WAY.
Date published: 2021-04-12
Rated 5 out of 5 by from Always easy to file Quick, easy and having someone to ask questions is great.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3429
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from No Major hiccups, except for a NJ-specific questio I liked the step by step method, very detailed, except when a question on the NJ state return cropped up (related to retirement contribution/distribution - 3-yr rule versus general rule - not much helpful guidance was provided in the app, and I had to spend so much time researching the topic elsewhere. Perhaps the explanation in the app could have been in a more plain, less-technical linggo.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax is easy for using filing tax return and complete options for tax deductions
Date published: 2021-04-12
Rated 3 out of 5 by from It is what it is It does the work you need to do your taxes. What else do you need.
Date published: 2021-04-12
Rated 5 out of 5 by from love turbo tax quick and easy as well as accountants ready to answer all your questions. All are friendly and easy to talk to as well as online chatting with a turbo tax employer.
Date published: 2021-04-12
Rated 4 out of 5 by from Good and Easy I am a novice and can work through the menus with ease.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax is convenient very simple to use. turbo tax makes filing simple and organized
Date published: 2021-04-12
Rated 4 out of 5 by from Pretty Simple It was fairly simple to operate, but the user interface could be a bit confusing at times. For example, I had to attach more than one W-2 and had trouble determining which questions were being asked in relation to which W-2. Other than that, it was really easy to use.
Date published: 2021-04-12
Rated 4 out of 5 by from Trustworthy but... I have always used turbotax and i do recommend it but..with the option to pay for the upgrade by taking it out of the refund, it was not mentioned there was also a $40 processing fee until the very end when filing. By this time to go back and change it was just going to be a hassle and i just wanted to be done. I don't mind paying that necessarily i just think it should be mentioned when given the option. if by chance it is and i just missed it then my bad but i don't recall seeing it until the very very end when filing.
Date published: 2021-04-12
Rated 5 out of 5 by from QUICK AND EASY EASY TO USE, TAKES YOU STEP BY STEP, THEY DOUBLE CHECK IT, AND THEN SEND IT ON ITS WAY.
Date published: 2021-04-12
Rated 5 out of 5 by from Always easy to file Quick, easy and having someone to ask questions is great.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3429