TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281635 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from ok good, do not like the automatic chat. It does not help
Date published: 2021-04-14
Rated 4 out of 5 by from Turbo Tax is thorough and simple I really have a problem with connection of intyiy and turbo tax. Every year in November, intuit takes an automatic payment from me. When I use tyrbo tax , they charge mr again.
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax walked me through... I had difficulty downloading the e version. Beyond that, it walked me through all the steps. I don't like having to pay $25 to send in my State Return.
Date published: 2021-04-14
Rated 4 out of 5 by from Convenient It has some issues, especially differentiating between states but overall it is very user friendly.
Date published: 2021-04-14
Rated 2 out of 5 by from Trubotax used to be awesome. Now it is confusing i will not be using Turbotax again. In your effort to upsell you have made the process way too difficult and you constantly interrupt my train of thought with your upselling efforts.
Date published: 2021-04-14
Rated 5 out of 5 by from Gives confidence It Gives a real sense of confidence wading through all of the forms and asks all of the right questions.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is great. I have used it for several years and I am very satisfied with using it.
Date published: 2021-04-14
Rated 4 out of 5 by from Turbo Tax is a good product The step by step instructions were clear and easy to follow. My suggestion will be to have more information for persons that is filing on behalf of a deceased family member. Especially how to request direct deposit when there is no estate. Otherwise, a good product and affordable.
Date published: 2021-04-14
Rated 5 out of 5 by from Consistently good I've been using TurboTax for years. Always happy with the service and outcomes.
Date published: 2021-04-14
Rated 3 out of 5 by from It does the job, but expect tricky upsells I appreciate that you can immediately input your information from the previous year's tax return. Just expect lots of unnecessary upsells as well as a required upgrade if you have a 1099NEC, which I strongly believe is discriminatory towards persons who are independent contractors primarily. I have both a W2 workplace and do side work to get 1099NEC's, so I find it to be insulting that persons who are only W2 individuals pay less than those who are independent contractors. TurboTax needs to re-examine their ethics.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3426
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from ok good, do not like the automatic chat. It does not help
Date published: 2021-04-14
Rated 4 out of 5 by from Turbo Tax is thorough and simple I really have a problem with connection of intyiy and turbo tax. Every year in November, intuit takes an automatic payment from me. When I use tyrbo tax , they charge mr again.
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax walked me through... I had difficulty downloading the e version. Beyond that, it walked me through all the steps. I don't like having to pay $25 to send in my State Return.
Date published: 2021-04-14
Rated 4 out of 5 by from Convenient It has some issues, especially differentiating between states but overall it is very user friendly.
Date published: 2021-04-14
Rated 2 out of 5 by from Trubotax used to be awesome. Now it is confusing i will not be using Turbotax again. In your effort to upsell you have made the process way too difficult and you constantly interrupt my train of thought with your upselling efforts.
Date published: 2021-04-14
Rated 5 out of 5 by from Gives confidence It Gives a real sense of confidence wading through all of the forms and asks all of the right questions.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is great. I have used it for several years and I am very satisfied with using it.
Date published: 2021-04-14
Rated 4 out of 5 by from Turbo Tax is a good product The step by step instructions were clear and easy to follow. My suggestion will be to have more information for persons that is filing on behalf of a deceased family member. Especially how to request direct deposit when there is no estate. Otherwise, a good product and affordable.
Date published: 2021-04-14
Rated 5 out of 5 by from Consistently good I've been using TurboTax for years. Always happy with the service and outcomes.
Date published: 2021-04-14
Rated 3 out of 5 by from It does the job, but expect tricky upsells I appreciate that you can immediately input your information from the previous year's tax return. Just expect lots of unnecessary upsells as well as a required upgrade if you have a 1099NEC, which I strongly believe is discriminatory towards persons who are independent contractors primarily. I have both a W2 workplace and do side work to get 1099NEC's, so I find it to be insulting that persons who are only W2 individuals pay less than those who are independent contractors. TurboTax needs to re-examine their ethics.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3426