TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from somewhat confusing Confusing and when I called for help, She called back in the announced time.. However after speaking of the issued it could not be handled unless I gave permission to share my computer.. I believe the issue was an error in folders I didnot open ??
Date published: 2022-03-25
Rated 5 out of 5 by from Love using this program! This is so easy to use and has so many wonderful features to help navigate. Very user friendly!
Date published: 2022-03-25
Rated 5 out of 5 by from Great experience Fast and easy. The people are very kind that work for TurboTax. Wow I’m very pleased and excited!!
Date published: 2022-03-25
Rated 5 out of 5 by from Really Easy Thanks Turbotax you guys really ROCK!! Well when I needed help I was able to reach out and get help I needed! Not only that you guys are easy to get a hold of thanks so much for the stress free process!!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax - a time saving tool It was very easy to instal and directions were clear and precise
Date published: 2022-03-25
Rated 2 out of 5 by from Lots of software issues and delays. I could not file my son's return on the first two tries because of a software issue with form 4972. I wasted several hours before I found a fix. He did not need this form but the program decided he did! Next, form 8915-F just became available on 03/24/2022. This was a widely used form because of the covid pandemic 401K withdrawals last year. I know many people, including myself, who will strongly look at other software options for next tax season! What a shame that this year has not been a good one for turbo tax.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax is great. I like the step by step instructions it is very helpful.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy Very easy to use! It made the process easy, quick and affordable
Date published: 2022-03-25
Rated 4 out of 5 by from My stuff It was great awesome super cool fun and great and smart awesome and great and awesome and easy and super great really easy fun great spectacular awesome cool and really easy kinda fun and cool
Date published: 2022-03-25
Rated 3 out of 5 by from Full Service Can not say I loved this experience. My contact person was amazing but the software was glitchy and the wait time for responses due to interaction via email, was not impressive. I probably will not recommend or do full service again.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3425
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from somewhat confusing Confusing and when I called for help, She called back in the announced time.. However after speaking of the issued it could not be handled unless I gave permission to share my computer.. I believe the issue was an error in folders I didnot open ??
Date published: 2022-03-25
Rated 5 out of 5 by from Love using this program! This is so easy to use and has so many wonderful features to help navigate. Very user friendly!
Date published: 2022-03-25
Rated 5 out of 5 by from Great experience Fast and easy. The people are very kind that work for TurboTax. Wow I’m very pleased and excited!!
Date published: 2022-03-25
Rated 5 out of 5 by from Really Easy Thanks Turbotax you guys really ROCK!! Well when I needed help I was able to reach out and get help I needed! Not only that you guys are easy to get a hold of thanks so much for the stress free process!!
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax - a time saving tool It was very easy to instal and directions were clear and precise
Date published: 2022-03-25
Rated 2 out of 5 by from Lots of software issues and delays. I could not file my son's return on the first two tries because of a software issue with form 4972. I wasted several hours before I found a fix. He did not need this form but the program decided he did! Next, form 8915-F just became available on 03/24/2022. This was a widely used form because of the covid pandemic 401K withdrawals last year. I know many people, including myself, who will strongly look at other software options for next tax season! What a shame that this year has not been a good one for turbo tax.
Date published: 2022-03-25
Rated 4 out of 5 by from Turbo Tax is great. I like the step by step instructions it is very helpful.
Date published: 2022-03-25
Rated 5 out of 5 by from Easy Very easy to use! It made the process easy, quick and affordable
Date published: 2022-03-25
Rated 4 out of 5 by from My stuff It was great awesome super cool fun and great and smart awesome and great and awesome and easy and super great really easy fun great spectacular awesome cool and really easy kinda fun and cool
Date published: 2022-03-25
Rated 3 out of 5 by from Full Service Can not say I loved this experience. My contact person was amazing but the software was glitchy and the wait time for responses due to interaction via email, was not impressive. I probably will not recommend or do full service again.
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3425