TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is very good. I used to use TurboTax to prepare my tax return many years ago, but this year, I had many things to do, I figured out that I asked someone to do taxes for me, and I am glad that TurboTax let Shenel does it for me.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Good for DIYers Good for complex and evolving tax situations. I move from state to state often and Turbo Tax helps me streamline the process and catches all the individual state tax intricacies. Even when living abroad the website works for all my tax situations.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax Use Experience TurboTax is very good and user friendly. I thought it pressed me hard and often to upscope in a variety of ways and I was unhappy about that.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax is easy! Loved the helpful comments posted by the help assistant. It made things easier to understand
Date published: 2023-04-11
Rated 1 out of 5 by from Live I hit free and it still went to live and i couldn't gp back an change it i tried muiltiple times
Date published: 2023-04-11
Rated 5 out of 5 by from Great It was very helpful they helped me do my return fast and easily didn't need to change anything on my information
Date published: 2023-04-11
Rated 1 out of 5 by from Turbotax is entrenched in taxes I find it clunky on the CD version and there should be interoperability between turbo tax online and desktop version. The customer service options and live questions option would help with the desktop version. the software does not make it terribly easy to use logins from your saved passwords to automatically import tax documents. Turbotax makes huge profits off of hard earned tax dollars, but makes a product that is barely easier than filing it old school with the IRS. The problem is the near monopoly that they hold in this market makes any change not so great
Date published: 2023-04-11
Rated 1 out of 5 by from I hate this webiste I'm pretty sure after going through the tax filing for each state twice, our taxable income is incorrectly allocated. Now we will likely have to take it up with the Utah tax commission.
Date published: 2023-04-11
Rated 5 out of 5 by from Just great! Easy as 1 2 3 will use all the time and will tell others about program
Date published: 2023-04-11
Rated 4 out of 5 by from title ok it was a little time consuming but all in all it was ok
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3421
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is very good. I used to use TurboTax to prepare my tax return many years ago, but this year, I had many things to do, I figured out that I asked someone to do taxes for me, and I am glad that TurboTax let Shenel does it for me.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Good for DIYers Good for complex and evolving tax situations. I move from state to state often and Turbo Tax helps me streamline the process and catches all the individual state tax intricacies. Even when living abroad the website works for all my tax situations.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax Use Experience TurboTax is very good and user friendly. I thought it pressed me hard and often to upscope in a variety of ways and I was unhappy about that.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax is easy! Loved the helpful comments posted by the help assistant. It made things easier to understand
Date published: 2023-04-11
Rated 1 out of 5 by from Live I hit free and it still went to live and i couldn't gp back an change it i tried muiltiple times
Date published: 2023-04-11
Rated 5 out of 5 by from Great It was very helpful they helped me do my return fast and easily didn't need to change anything on my information
Date published: 2023-04-11
Rated 1 out of 5 by from Turbotax is entrenched in taxes I find it clunky on the CD version and there should be interoperability between turbo tax online and desktop version. The customer service options and live questions option would help with the desktop version. the software does not make it terribly easy to use logins from your saved passwords to automatically import tax documents. Turbotax makes huge profits off of hard earned tax dollars, but makes a product that is barely easier than filing it old school with the IRS. The problem is the near monopoly that they hold in this market makes any change not so great
Date published: 2023-04-11
Rated 1 out of 5 by from I hate this webiste I'm pretty sure after going through the tax filing for each state twice, our taxable income is incorrectly allocated. Now we will likely have to take it up with the Utah tax commission.
Date published: 2023-04-11
Rated 5 out of 5 by from Just great! Easy as 1 2 3 will use all the time and will tell others about program
Date published: 2023-04-11
Rated 4 out of 5 by from title ok it was a little time consuming but all in all it was ok
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3421