TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Big Drop Off this year So many glitches this year and the ability to access support was broken... it would say it was going to call my home number, verify that I wanted them to call my home number, and then inevitably call my cell... which does not get coverage at my home.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo tax is amazing Turbo tax makes taxes easy and fast. I highly recommend it!
Date published: 2021-04-13
Rated 5 out of 5 by from It is so easy to use. This has made it so easy to do our own taxes saving us lots of $$$
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Excellent Very easy to use. Did not use any live support. Used Turbo Tax for years.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax makes taxes easy Turbotax enabled me to complete both my state and federal taxes quickly and easily.
Date published: 2021-04-13
Rated 3 out of 5 by from Not crazy impressed Only using TurboTax because I'm in a vaguely unusual situation. Three stars because the interactivity and presentation of elements/ pages are very user-friendly. However, signing in and retrieving my password from last year was painful, and the customer service rep I spoke with was useless and confrontational. Also, I don't like being blindsided with fees, which Turbo Tax is guilty of year after year. They could be more transparent with pricing.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use! We have used Turbotax for 2 years now, we love how easy it is to do our taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Very helpful in giving you the best option Had recommended the program to family members and friends.
Date published: 2021-04-13
Rated 1 out of 5 by from Turbo tax fees are horrendous Why was I forced to use the deluxe version of Turbo Tax this year? I lost 155 dollars when I filed this year because you would not let me file till I upgraded. Very frustrated and will be considering alternate filing websites.
Date published: 2021-04-13
Rated 5 out of 5 by from TURBO TAX THE BEST I LOVE IT AND IT WAS EASY AND IT HELPED ME OUT CAUSE I DONT HAVE KIDS AND DONT HAVE MONEY TO PAY
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3419
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Big Drop Off this year So many glitches this year and the ability to access support was broken... it would say it was going to call my home number, verify that I wanted them to call my home number, and then inevitably call my cell... which does not get coverage at my home.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo tax is amazing Turbo tax makes taxes easy and fast. I highly recommend it!
Date published: 2021-04-13
Rated 5 out of 5 by from It is so easy to use. This has made it so easy to do our own taxes saving us lots of $$$
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax Excellent Very easy to use. Did not use any live support. Used Turbo Tax for years.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax makes taxes easy Turbotax enabled me to complete both my state and federal taxes quickly and easily.
Date published: 2021-04-13
Rated 3 out of 5 by from Not crazy impressed Only using TurboTax because I'm in a vaguely unusual situation. Three stars because the interactivity and presentation of elements/ pages are very user-friendly. However, signing in and retrieving my password from last year was painful, and the customer service rep I spoke with was useless and confrontational. Also, I don't like being blindsided with fees, which Turbo Tax is guilty of year after year. They could be more transparent with pricing.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use! We have used Turbotax for 2 years now, we love how easy it is to do our taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Very helpful in giving you the best option Had recommended the program to family members and friends.
Date published: 2021-04-13
Rated 1 out of 5 by from Turbo tax fees are horrendous Why was I forced to use the deluxe version of Turbo Tax this year? I lost 155 dollars when I filed this year because you would not let me file till I upgraded. Very frustrated and will be considering alternate filing websites.
Date published: 2021-04-13
Rated 5 out of 5 by from TURBO TAX THE BEST I LOVE IT AND IT WAS EASY AND IT HELPED ME OUT CAUSE I DONT HAVE KIDS AND DONT HAVE MONEY TO PAY
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3419