TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 2 out of 5 by
Eddy O from
Problems with e-file due to AGI
Have used Turbo Tax for many years, always satisfied in the past. This year was unable to e-file due to an error with AGI. We file married filing jointly, every time I tried to e-file it would produce an error that either my wife's AGI or mine did not match IRS records. Tired Turbo Tax help, who sent me to the IRS, after a long complicate process, found out the IRS records matched what I had. Back to TT help who told me I was not unique, many people reporting the same problem. Adived it was probably easier to print and mail.
Date published: 2023-04-11
Rated 5 out of 5 by
Shawndyk from
Turbo Tax is easy to use
I compared Turbo Tax to FreeTaxUSA and Turbo tax was way easier to input the documents I needed to get the refunds we deserved.
Date published: 2023-04-11
Rated 5 out of 5 by
Jcmorris from
Great tool for novice like me
By filing my tax through Turbo Tax for the last 7 years, I have learnt a lot
Date published: 2023-04-11
Rated 5 out of 5 by
IL10gunner from
Turbo Tax is great
Was very quick and intuitive. I Didn't get a large refund which means I didn't overpay or underpay.
Date published: 2023-04-11
Rated 3 out of 5 by
Giveitabreak from
TurboTax was the best available at fine time. This
Itl has changed and not as efficient pas prior years.
Date published: 2023-04-11
Rated 5 out of 5 by
null from
TurboTax was EASY and walked me through every step
I have used TurboTax for years and love the ease of it.
Date published: 2023-04-11
Rated 2 out of 5 by
rspiet from
Software Glitches
I went through the entire Turbo Tax for my 2022 taxes. When I went to file, a software glitch prevented me from filing since it said it was missing my email, even though my email was entered and verified. I called the help line, and after 2o minutes of trying something, the help person told me I should fine different software for my taxes.
Date published: 2023-04-11
Rated 4 out of 5 by
Karim88 from
Turbotax is helpful
Turbotax make filing your taxes pretty seamless. I have used them for the past 3 years and potentially will continue to use them.
Date published: 2023-04-11
Rated 5 out of 5 by
Martha18 from
Turbo Tax is Easy
Turbo Tax has guided us through yearly tax time for over a decade. We know we will be prompted to input all the proper information and that the corrections will be done correctly. If we have questions, they have detailed easy to understand explanations available along with each info request.
Date published: 2023-04-11
Rated 5 out of 5 by
Fred21122 from
Incredibly intuitive!
Very user friendly and the live support experts are excellent and very responsive!
All TurboTax® Offerings Reviews - Page 3418
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Eddy O from
Problems with e-file due to AGI
Have used Turbo Tax for many years, always satisfied in the past. This year was unable to e-file due to an error with AGI. We file married filing jointly, every time I tried to e-file it would produce an error that either my wife's AGI or mine did not match IRS records. Tired Turbo Tax help, who sent me to the IRS, after a long complicate process, found out the IRS records matched what I had. Back to TT help who told me I was not unique, many people reporting the same problem. Adived it was probably easier to print and mail.
Date published: 2023-04-11
Rated 5 out of 5 by
Shawndyk from
Turbo Tax is easy to use
I compared Turbo Tax to FreeTaxUSA and Turbo tax was way easier to input the documents I needed to get the refunds we deserved.
Date published: 2023-04-11
Rated 5 out of 5 by
Jcmorris from
Great tool for novice like me
By filing my tax through Turbo Tax for the last 7 years, I have learnt a lot
Date published: 2023-04-11
Rated 5 out of 5 by
IL10gunner from
Turbo Tax is great
Was very quick and intuitive. I Didn't get a large refund which means I didn't overpay or underpay.
Date published: 2023-04-11
Rated 3 out of 5 by
Giveitabreak from
TurboTax was the best available at fine time. This
Itl has changed and not as efficient pas prior years.
Date published: 2023-04-11
Rated 5 out of 5 by
null from
TurboTax was EASY and walked me through every step
I have used TurboTax for years and love the ease of it.
Date published: 2023-04-11
Rated 2 out of 5 by
rspiet from
Software Glitches
I went through the entire Turbo Tax for my 2022 taxes. When I went to file, a software glitch prevented me from filing since it said it was missing my email, even though my email was entered and verified. I called the help line, and after 2o minutes of trying something, the help person told me I should fine different software for my taxes.
Date published: 2023-04-11
Rated 4 out of 5 by
Karim88 from
Turbotax is helpful
Turbotax make filing your taxes pretty seamless. I have used them for the past 3 years and potentially will continue to use them.
Date published: 2023-04-11
Rated 5 out of 5 by
Martha18 from
Turbo Tax is Easy
Turbo Tax has guided us through yearly tax time for over a decade. We know we will be prompted to input all the proper information and that the corrections will be done correctly. If we have questions, they have detailed easy to understand explanations available along with each info request.
Date published: 2023-04-11
Rated 5 out of 5 by
Fred21122 from
Incredibly intuitive!
Very user friendly and the live support experts are excellent and very responsive!
All TurboTax® Offerings Reviews - Page 3418
Date published: 2023-04-11