TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
billnbrooke from
Turbo Tax was not that great this year
I filed my taxes and need to pay and am not sure how I'm paying for but somehow the taxes were filed
Date published: 2023-04-11
Rated 3 out of 5 by
Sns24 from
Mixed feelings
Very non-intuitive in spots, and very frustrating. Much diminishes what is otherwise excellent product; caused lots of re-dos and wasted a lot of time.
Date published: 2023-04-11
Rated 5 out of 5 by
SwimTim from
SwimTimTurbo
Emily led through the process and east download of financial docs
Date published: 2023-04-11
Rated 5 out of 5 by
redgrif from
turbo tax is great
Made it easy to file my taxes . I suggest anyone to use turbo tax..
Date published: 2023-04-11
Rated 3 out of 5 by
dfkjdklsaj from
Easy
Quick and easy...used free method in past but was forced to pay for the upgraded version this year simply because had retirement plan at employer. $59 per state and federal plus setup fee for $118 total was more than what my accountant said they would charge to complete. Will be using accountant instead of TurboTax next year because it's cheaper...would have stopped TurboTax this year and gone with accountant if wasn't too late.
Date published: 2023-04-11
Rated 5 out of 5 by
Mel Duke from
Excellent Service
The live assistance was so helpful! It was fast and wonderful.
Date published: 2023-04-11
Rated 5 out of 5 by
bobby the mouse from
easy
Very Easy to use. i liked it very much. great software
Date published: 2023-04-11
Rated 4 out of 5 by
Tita baba from
IT WAS GOOD AND EASY TO NAVIGATE. I WILL RECOMMEND
good and easy to navigate. I recommend that there should be a way to save the file into a pdf fie, so that it will be easy to go back for future use. (next year tax)
Date published: 2023-04-11
Rated 3 out of 5 by
Retiredpeople from
Not so easy
Turbo tax is easy for those who does not have to itemize. Otherwise it gets complicated when it won't let you fix an error that you can clearly see.
Date published: 2023-04-11
Rated 5 out of 5 by
e15757 from
Turbotax is awesome
Been using it for years and years, tried something else once, returned and will never leave again
All TurboTax® Offerings Reviews - Page 3416
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
billnbrooke from
Turbo Tax was not that great this year
I filed my taxes and need to pay and am not sure how I'm paying for but somehow the taxes were filed
Date published: 2023-04-11
Rated 3 out of 5 by
Sns24 from
Mixed feelings
Very non-intuitive in spots, and very frustrating. Much diminishes what is otherwise excellent product; caused lots of re-dos and wasted a lot of time.
Date published: 2023-04-11
Rated 5 out of 5 by
SwimTim from
SwimTimTurbo
Emily led through the process and east download of financial docs
Date published: 2023-04-11
Rated 5 out of 5 by
redgrif from
turbo tax is great
Made it easy to file my taxes . I suggest anyone to use turbo tax..
Date published: 2023-04-11
Rated 3 out of 5 by
dfkjdklsaj from
Easy
Quick and easy...used free method in past but was forced to pay for the upgraded version this year simply because had retirement plan at employer. $59 per state and federal plus setup fee for $118 total was more than what my accountant said they would charge to complete. Will be using accountant instead of TurboTax next year because it's cheaper...would have stopped TurboTax this year and gone with accountant if wasn't too late.
Date published: 2023-04-11
Rated 5 out of 5 by
Mel Duke from
Excellent Service
The live assistance was so helpful! It was fast and wonderful.
Date published: 2023-04-11
Rated 5 out of 5 by
bobby the mouse from
easy
Very Easy to use. i liked it very much. great software
Date published: 2023-04-11
Rated 4 out of 5 by
Tita baba from
IT WAS GOOD AND EASY TO NAVIGATE. I WILL RECOMMEND
good and easy to navigate. I recommend that there should be a way to save the file into a pdf fie, so that it will be easy to go back for future use. (next year tax)
Date published: 2023-04-11
Rated 3 out of 5 by
Retiredpeople from
Not so easy
Turbo tax is easy for those who does not have to itemize. Otherwise it gets complicated when it won't let you fix an error that you can clearly see.
Date published: 2023-04-11
Rated 5 out of 5 by
e15757 from
Turbotax is awesome
Been using it for years and years, tried something else once, returned and will never leave again
All TurboTax® Offerings Reviews - Page 3416
Date published: 2023-04-11