TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GREAT EXPERIENCE EASY TO FOLLOW AND THOROUGH PROCESS FROM START TO FINISH
Date published: 2022-03-30
Rated 5 out of 5 by from GREAT SERVICE YOUR REP CALLED ME AND WAS POLITE AND VERY HELPFUL
Date published: 2022-03-30
Rated 5 out of 5 by from Great Live service Both Jill and Priya were great and helpful. Made the process smooth and quick
Date published: 2022-03-30
Rated 4 out of 5 by from Price is outrageous but I trust the program. Paying for Premier just because I have a (very) few investments is taking advantage of your best customers. I've been using TurboTax for at least 20 years. Last year I tried HRBlock but when I was finished, I just didn't feel confident in the results so I did another return using TurboTax and using same information, TurboTax got me cheaper tax due. I used to send in my state forms by mail because it wasn't work paying the high additional price. There didn't seem to be any way for that workaround this year. $49 for state return? That's just plain unreasonable.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is great; Elise is absolutely wonderful! Elise was an excellent accountant and wonderful person to work with. She made the entire process of filing my taxes seamless and personable. I would recommend her services in a heart beat!
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is wonderful I can't afford expensive people who charge $200-$300 for taxes. I've been with Turbo Tax for years. They show me all my options. Thank you, TurboTax
Date published: 2022-03-30
Rated 5 out of 5 by from Consistent, Easy and Fast I've used TurboTax for several years. As retired seniors, my wife and I have a fairly basic financial situation and filing electronically with TurboTax is mostly stress-free. It's a huge relief to have the taxes done in two or three hours at a very reasonable cost with confidence that the filing is correct
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax Rocks Easy to use and lots of help. I have used it for more than 15 years.
Date published: 2022-03-30
Rated 5 out of 5 by from Easy tax preparation My interaction with turbotax was quick and easy. First a spoke with preservice person (unfortunately I have forgotten her name) she was very helpful and then she told me Joanne was my tax preparer and advised me of her qualifications. I was impressed.
Date published: 2022-03-30
Rated 2 out of 5 by from Turbo Tax is slipping. Gets worst every year. So slow to load and it doesn't display a Progress Bar, It just displays dumb messages: Like "We said it would take a while". Don't like that the Deluxe Turbo Tax is supposed to do 5 Federal Returns + 1 State Return. The screen that comes up says Free on state return then charges $25.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3416
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GREAT EXPERIENCE EASY TO FOLLOW AND THOROUGH PROCESS FROM START TO FINISH
Date published: 2022-03-30
Rated 5 out of 5 by from GREAT SERVICE YOUR REP CALLED ME AND WAS POLITE AND VERY HELPFUL
Date published: 2022-03-30
Rated 5 out of 5 by from Great Live service Both Jill and Priya were great and helpful. Made the process smooth and quick
Date published: 2022-03-30
Rated 4 out of 5 by from Price is outrageous but I trust the program. Paying for Premier just because I have a (very) few investments is taking advantage of your best customers. I've been using TurboTax for at least 20 years. Last year I tried HRBlock but when I was finished, I just didn't feel confident in the results so I did another return using TurboTax and using same information, TurboTax got me cheaper tax due. I used to send in my state forms by mail because it wasn't work paying the high additional price. There didn't seem to be any way for that workaround this year. $49 for state return? That's just plain unreasonable.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is great; Elise is absolutely wonderful! Elise was an excellent accountant and wonderful person to work with. She made the entire process of filing my taxes seamless and personable. I would recommend her services in a heart beat!
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax is wonderful I can't afford expensive people who charge $200-$300 for taxes. I've been with Turbo Tax for years. They show me all my options. Thank you, TurboTax
Date published: 2022-03-30
Rated 5 out of 5 by from Consistent, Easy and Fast I've used TurboTax for several years. As retired seniors, my wife and I have a fairly basic financial situation and filing electronically with TurboTax is mostly stress-free. It's a huge relief to have the taxes done in two or three hours at a very reasonable cost with confidence that the filing is correct
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax Rocks Easy to use and lots of help. I have used it for more than 15 years.
Date published: 2022-03-30
Rated 5 out of 5 by from Easy tax preparation My interaction with turbotax was quick and easy. First a spoke with preservice person (unfortunately I have forgotten her name) she was very helpful and then she told me Joanne was my tax preparer and advised me of her qualifications. I was impressed.
Date published: 2022-03-30
Rated 2 out of 5 by from Turbo Tax is slipping. Gets worst every year. So slow to load and it doesn't display a Progress Bar, It just displays dumb messages: Like "We said it would take a while". Don't like that the Deluxe Turbo Tax is supposed to do 5 Federal Returns + 1 State Return. The screen that comes up says Free on state return then charges $25.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3416