TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Suggestion I have two suggestions and a comment for you. I had to call TurboTax support to find out which of two related sets of info from 1099 to enter and found that he was unable to receive pics of something illustrating what I was trying to tell him. Adding this capability for your support team might help in some cases. Secondly for several years now I've had to really look for the option to credit my refund to my next years estimate and the way to do this seems to change each year. For many years my inability to do this with my state return also kept me from e-filing State. It would be nice if somebody could make this info more readily accessible. I almost had to call support again this year to find out how to do it. My comment is displeasure over the need to upgrade my OS each year to be able to use TurboTax. I'm on a Mac running OSX 10.12 (10.8 on my laptop) because each time the computer companies upgrade an OS they add numerous unnecessary bells and whistles that slow a machine down significantly and make existing software and machines obsolete. End result is that the customer is forced to buy new computers and new software repeatedly each time the computer companies get a whim to extract more money from them. It's a con game that I avoid by keeping the OS that came with the computer. It makes a computer run much faster than new ones too. For what it's worth, I'm an old computer and radar engineer who has been working with computers since 1972. There is a time honored engineering principle called "The KISS principle". It stands for "Keep It Simple, Stupid". Please follow this rule and don't make TurboTax so complex that it needs the latest OS versions. It can be done... the VLC media player is quite powerful but will run on a very wide range of OS versions, simply by keeping that power simple in implementation. Please keep this in mind as you move forward in time.
Date published: 2021-03-09
Rated 4 out of 5 by from Very Good Product Easy to navigate. However, unless I missed it, I did not see any reference to ability to defer RMD for 2020 under the CARES Act. The software kept asking me for 2020 RMD info based on 2019 return.
Date published: 2021-03-09
Rated 4 out of 5 by from EASY TO USE ALL THE RIGHT QUESTIONS!! easy to use good explanations all the right questions are asked
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use, and reliable, i would definitely recommend
Date published: 2021-03-09
Rated 5 out of 5 by from Saves me a lot of money I have used it for years and trust it. Very easy to use.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for15 years and I’ve never regretted using them to file my taxes!
Date published: 2021-03-09
Rated 5 out of 5 by from Excellent I have used TurboTax Business for an S-Corp for years and it simplifies the process for me. Definitely worth the investment.
Date published: 2021-03-09
Rated 5 out of 5 by from excellent job I worked with a lady in New Jersey her picture didn't come up on the screen , but she was very knowledgeable and showed a lot of patience . i had to go back and find my 2019 return that I didn't have .
Date published: 2021-03-09
Rated 5 out of 5 by from Great software everything when smooth and when I encounter an error/bug it was easy to find the result how to fix it.
Date published: 2021-03-09
Rated 4 out of 5 by from Easy to use Easy to understand and file super simple user interface
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 3413
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Suggestion I have two suggestions and a comment for you. I had to call TurboTax support to find out which of two related sets of info from 1099 to enter and found that he was unable to receive pics of something illustrating what I was trying to tell him. Adding this capability for your support team might help in some cases. Secondly for several years now I've had to really look for the option to credit my refund to my next years estimate and the way to do this seems to change each year. For many years my inability to do this with my state return also kept me from e-filing State. It would be nice if somebody could make this info more readily accessible. I almost had to call support again this year to find out how to do it. My comment is displeasure over the need to upgrade my OS each year to be able to use TurboTax. I'm on a Mac running OSX 10.12 (10.8 on my laptop) because each time the computer companies upgrade an OS they add numerous unnecessary bells and whistles that slow a machine down significantly and make existing software and machines obsolete. End result is that the customer is forced to buy new computers and new software repeatedly each time the computer companies get a whim to extract more money from them. It's a con game that I avoid by keeping the OS that came with the computer. It makes a computer run much faster than new ones too. For what it's worth, I'm an old computer and radar engineer who has been working with computers since 1972. There is a time honored engineering principle called "The KISS principle". It stands for "Keep It Simple, Stupid". Please follow this rule and don't make TurboTax so complex that it needs the latest OS versions. It can be done... the VLC media player is quite powerful but will run on a very wide range of OS versions, simply by keeping that power simple in implementation. Please keep this in mind as you move forward in time.
Date published: 2021-03-09
Rated 4 out of 5 by from Very Good Product Easy to navigate. However, unless I missed it, I did not see any reference to ability to defer RMD for 2020 under the CARES Act. The software kept asking me for 2020 RMD info based on 2019 return.
Date published: 2021-03-09
Rated 4 out of 5 by from EASY TO USE ALL THE RIGHT QUESTIONS!! easy to use good explanations all the right questions are asked
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is awesome Easy to use, and reliable, i would definitely recommend
Date published: 2021-03-09
Rated 5 out of 5 by from Saves me a lot of money I have used it for years and trust it. Very easy to use.
Date published: 2021-03-09
Rated 5 out of 5 by from Turbo Tax is awesome! I have been using Turbo Tax for15 years and I’ve never regretted using them to file my taxes!
Date published: 2021-03-09
Rated 5 out of 5 by from Excellent I have used TurboTax Business for an S-Corp for years and it simplifies the process for me. Definitely worth the investment.
Date published: 2021-03-09
Rated 5 out of 5 by from excellent job I worked with a lady in New Jersey her picture didn't come up on the screen , but she was very knowledgeable and showed a lot of patience . i had to go back and find my 2019 return that I didn't have .
Date published: 2021-03-09
Rated 5 out of 5 by from Great software everything when smooth and when I encounter an error/bug it was easy to find the result how to fix it.
Date published: 2021-03-09
Rated 4 out of 5 by from Easy to use Easy to understand and file super simple user interface
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 3413