TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Unexpected fees What started out as free service ended up to be 110.00. Checking one single box caused an additional fee. Definitely not free. I called customer service (she was very nice and helpful) but she sent me a code that was supposed to apply a discount and it didn't work.
Date published: 2021-04-16
Rated 5 out of 5 by from Takes care of the complications They take care of everything with a few questions and downloading of our information from our brokerage accounts. Otherwise, I would have to spend hours tracking down dates and share counts and filling out PAGES of useless forms.
Date published: 2021-04-16
Rated 1 out of 5 by from Failed E-File If your efile fails there is no way to get a refund. This happended last year and again this year!
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is awesome It is amazing! I love Turbo Tax and will use it going forward!
Date published: 2021-04-16
Rated 4 out of 5 by from Got It Done My taxes this year were just about as complicated as it's possible for a single family return - minus cryptocurrency. In that light, TurboTax did great. The only real critique I would have is in regards to military situations. TurboTax was not fluid in the full gambit of situations that military families can face.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Super Been using Turbo Tax for many, many, many YEARS !!!!!
Date published: 2021-04-16
Rated 4 out of 5 by from Great Product Easy to navigate and I didn't even leave my couch!
Date published: 2021-04-16
Rated 5 out of 5 by from Quality service Simple, affordable and complete service. Eliminates frustrations and guesswork.
Date published: 2021-04-16
Rated 5 out of 5 by from great it was easy, complete, and thorough. would recommend to anyone.
Date published: 2021-04-16
Rated 5 out of 5 by from Super simple! Fast and easy Love that TurboTax can import my documents from work and from my investment accounts so that I don't have to enter the details manually.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 342
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Unexpected fees What started out as free service ended up to be 110.00. Checking one single box caused an additional fee. Definitely not free. I called customer service (she was very nice and helpful) but she sent me a code that was supposed to apply a discount and it didn't work.
Date published: 2021-04-16
Rated 5 out of 5 by from Takes care of the complications They take care of everything with a few questions and downloading of our information from our brokerage accounts. Otherwise, I would have to spend hours tracking down dates and share counts and filling out PAGES of useless forms.
Date published: 2021-04-16
Rated 1 out of 5 by from Failed E-File If your efile fails there is no way to get a refund. This happended last year and again this year!
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is awesome It is amazing! I love Turbo Tax and will use it going forward!
Date published: 2021-04-16
Rated 4 out of 5 by from Got It Done My taxes this year were just about as complicated as it's possible for a single family return - minus cryptocurrency. In that light, TurboTax did great. The only real critique I would have is in regards to military situations. TurboTax was not fluid in the full gambit of situations that military families can face.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Super Been using Turbo Tax for many, many, many YEARS !!!!!
Date published: 2021-04-16
Rated 4 out of 5 by from Great Product Easy to navigate and I didn't even leave my couch!
Date published: 2021-04-16
Rated 5 out of 5 by from Quality service Simple, affordable and complete service. Eliminates frustrations and guesswork.
Date published: 2021-04-16
Rated 5 out of 5 by from great it was easy, complete, and thorough. would recommend to anyone.
Date published: 2021-04-16
Rated 5 out of 5 by from Super simple! Fast and easy Love that TurboTax can import my documents from work and from my investment accounts so that I don't have to enter the details manually.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 342