TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from good work definitely to the point easy walk through in all the sections , helpful and informative information and tips
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is wonderful everything was explained clearly my tax expert (Luna) was prompt and clear on what to expect
Date published: 2022-03-30
Rated 4 out of 5 by from Overall Good. Issue with updating. Been using Turbotax for years without any issue. This year, on same laptop (Windows 10 64 bit version with all Microsoft updates), the install went great, but when I tried to do updates, I kept getting error 1603, When installing software update, the following error occurs: "A fatal error occurred during install". After 2 hours on phone with turbotax support we were unable to correct the issue. I wound up reinstalling Turbotax Deluxe on a Desktop and did my taxes there. This was my first issue with Turbotax in 5 years of use.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax exceeded by expectations Upload your docs, schedule a few calls if needed (everyone's taxes are unique but Turbotax allows you to explain peculiarities and tailor services to your needs)
Date published: 2022-03-30
Rated 5 out of 5 by from Awesome Both of the ladies I spoke with were very friendly and helpful, they made it extremely easy to get through the process and made it a stress free experience, thank you so much - keep doing what your doing and I will be talking to you again next year. Tracy
Date published: 2022-03-30
Rated 4 out of 5 by from TT Overall good. Some issues with unusual tax situations (K-1, etc)
Date published: 2022-03-30
Rated 4 out of 5 by from Use it every year, but it treats me like... Every year when I use TT, it asks me to enter my name and address SO many times. I hate buying more stuff to e-file. However, if I must pay two or three times...please make it simpler. TT knows my name and address, but it treats me like a stranger for every actual transaction.
Date published: 2022-03-30
Rated 4 out of 5 by from Live is fun It’s nice to talk with someone with a lot of experience when dealing with something as stressful as taxes
Date published: 2022-03-30
Rated 5 out of 5 by from Love Turbo Tax, it's awesome My 7th year with turbo tax, staff is wonderful to work with and will research and answer any questions one may have.
Date published: 2022-03-30
Rated 5 out of 5 by from turbo tax is great turbo tax have great customer service and helpful to the best of they knowledge
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3404
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good work definitely to the point easy walk through in all the sections , helpful and informative information and tips
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is wonderful everything was explained clearly my tax expert (Luna) was prompt and clear on what to expect
Date published: 2022-03-30
Rated 4 out of 5 by from Overall Good. Issue with updating. Been using Turbotax for years without any issue. This year, on same laptop (Windows 10 64 bit version with all Microsoft updates), the install went great, but when I tried to do updates, I kept getting error 1603, When installing software update, the following error occurs: "A fatal error occurred during install". After 2 hours on phone with turbotax support we were unable to correct the issue. I wound up reinstalling Turbotax Deluxe on a Desktop and did my taxes there. This was my first issue with Turbotax in 5 years of use.
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax exceeded by expectations Upload your docs, schedule a few calls if needed (everyone's taxes are unique but Turbotax allows you to explain peculiarities and tailor services to your needs)
Date published: 2022-03-30
Rated 5 out of 5 by from Awesome Both of the ladies I spoke with were very friendly and helpful, they made it extremely easy to get through the process and made it a stress free experience, thank you so much - keep doing what your doing and I will be talking to you again next year. Tracy
Date published: 2022-03-30
Rated 4 out of 5 by from TT Overall good. Some issues with unusual tax situations (K-1, etc)
Date published: 2022-03-30
Rated 4 out of 5 by from Use it every year, but it treats me like... Every year when I use TT, it asks me to enter my name and address SO many times. I hate buying more stuff to e-file. However, if I must pay two or three times...please make it simpler. TT knows my name and address, but it treats me like a stranger for every actual transaction.
Date published: 2022-03-30
Rated 4 out of 5 by from Live is fun It’s nice to talk with someone with a lot of experience when dealing with something as stressful as taxes
Date published: 2022-03-30
Rated 5 out of 5 by from Love Turbo Tax, it's awesome My 7th year with turbo tax, staff is wonderful to work with and will research and answer any questions one may have.
Date published: 2022-03-30
Rated 5 out of 5 by from turbo tax is great turbo tax have great customer service and helpful to the best of they knowledge
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3404