TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 5 out of 5 by
greyrandy from
I like Turbo Tax
Turbo Tax makes taxes easy. I moved from one state to another and was able to do both states taxes
Date published: 2021-04-11
Rated 4 out of 5 by
Merica1776 from
OK if you are doing basic
upcharges if you have anything above an EZ form. Ok if your doing EZ
Date published: 2021-04-11
Rated 3 out of 5 by
Glenn in Minnesota from
Works well, but re-ordering questions is welcome
The software works well. Some sections should be reviewed for the sequence in which they are presented. For example, the stimulus check questions came at the end of "guide me," right before the State taxes, well after the income section was completed. The application of refund to next year's taxes should avoid the message indicated we are "rare" that we neither had to pay in nor got a refund. We got a refund, but applied it. Why doesn't TT know this?
Date published: 2021-04-11
Rated 3 out of 5 by
Why do I keep using this from
California PPP adjustment is a mess
Calfiornia state product is average at best. The PPP reconciliation is a nightmare. Hope this gets fixed at some point via updates or at least by 2022.
Date published: 2021-04-11
Rated 5 out of 5 by
longenoughnow from
simply and easy
When you efile, one of the questions relates to AGI. The program asks each taxpayer filing jointly to confirm AGI. However, the number automatically provided by Turbo Tax is the total joint income even though the question asks for each to confirm the total. What if one party earned all the income? For joint return, the question should ask for total not by individual name.
Date published: 2021-04-11
Rated 5 out of 5 by
KookyBalooky from
Generally a very good experience
I was generally very happy with the software and the support I received with a couple questions.
Date published: 2021-04-11
Rated 5 out of 5 by
Lady Tee from
Turbo Tax is Awesome!!
I have used Turbo Tax for at 10 years plus! I love the ease of completing my taxes at home, comfortably. I also like how I can stop and start my taxes anytime. I can't see myself going to a tax accountant anymore with how easily TurboTax makes sure I have answered every question and reviewed every option.
Date published: 2021-04-11
Rated 4 out of 5 by
BobH96 from
Turbo is good
I think good experience is good. I have Turbo for many many many years.
Date published: 2021-04-11
Rated 5 out of 5 by
mikizoey from
SIMPLE AND EASY TO USE
GREAT AND EASY TO USE, TOOK LITTLE TIME TO PREPARE
Date published: 2021-04-11
Rated 5 out of 5 by
Mariegilbo from
great experience
Brittany was extremely helpful and friendly, the upgrade of live support is worth it
All TurboTax® Offerings Reviews - Page 341
Date published: 2021-04-11
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
greyrandy from
I like Turbo Tax
Turbo Tax makes taxes easy. I moved from one state to another and was able to do both states taxes
Date published: 2021-04-11
Rated 4 out of 5 by
Merica1776 from
OK if you are doing basic
upcharges if you have anything above an EZ form. Ok if your doing EZ
Date published: 2021-04-11
Rated 3 out of 5 by
Glenn in Minnesota from
Works well, but re-ordering questions is welcome
The software works well. Some sections should be reviewed for the sequence in which they are presented. For example, the stimulus check questions came at the end of "guide me," right before the State taxes, well after the income section was completed. The application of refund to next year's taxes should avoid the message indicated we are "rare" that we neither had to pay in nor got a refund. We got a refund, but applied it. Why doesn't TT know this?
Date published: 2021-04-11
Rated 3 out of 5 by
Why do I keep using this from
California PPP adjustment is a mess
Calfiornia state product is average at best. The PPP reconciliation is a nightmare. Hope this gets fixed at some point via updates or at least by 2022.
Date published: 2021-04-11
Rated 5 out of 5 by
longenoughnow from
simply and easy
When you efile, one of the questions relates to AGI. The program asks each taxpayer filing jointly to confirm AGI. However, the number automatically provided by Turbo Tax is the total joint income even though the question asks for each to confirm the total. What if one party earned all the income? For joint return, the question should ask for total not by individual name.
Date published: 2021-04-11
Rated 5 out of 5 by
KookyBalooky from
Generally a very good experience
I was generally very happy with the software and the support I received with a couple questions.
Date published: 2021-04-11
Rated 5 out of 5 by
Lady Tee from
Turbo Tax is Awesome!!
I have used Turbo Tax for at 10 years plus! I love the ease of completing my taxes at home, comfortably. I also like how I can stop and start my taxes anytime. I can't see myself going to a tax accountant anymore with how easily TurboTax makes sure I have answered every question and reviewed every option.
Date published: 2021-04-11
Rated 4 out of 5 by
BobH96 from
Turbo is good
I think good experience is good. I have Turbo for many many many years.
Date published: 2021-04-11
Rated 5 out of 5 by
mikizoey from
SIMPLE AND EASY TO USE
GREAT AND EASY TO USE, TOOK LITTLE TIME TO PREPARE
Date published: 2021-04-11
Rated 5 out of 5 by
Mariegilbo from
great experience
Brittany was extremely helpful and friendly, the upgrade of live support is worth it
All TurboTax® Offerings Reviews - Page 341
Date published: 2021-04-11