TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the best. The tax agent was so kind and willing to help. All my stress relieved.
Date published: 2021-10-15
Rated 3 out of 5 by from TurboTax is convenient but has bugs The program still feels like the original dos version even though it's officially a Windows program. It doesn't provide enough info re the specific entries requested. There were several dead ends near the end of the program. It asks for drivers lic# and then dead ends. Later by using the help function it's learned that the step can be skipped, though it was necessary to scan through a number of "replies" to find this tidbit.
Date published: 2021-10-14
Rated 5 out of 5 by from Very pleased with process No need for help. Nice to know it was available though. Very Happy with your service.
Date published: 2021-10-14
Rated 3 out of 5 by from Disappointing Extremely disappointed with this version of TurboTax. I felt it was not properly filling out the forms - Federal or State. It took many hours overs last year's returns to complete 2020 returns - and I'm still not confident that they were done correctly - we'll see.
Date published: 2021-10-14
Rated 5 out of 5 by from This is a great way to file tax It was simple and easy to understand. I recommend it!
Date published: 2021-10-14
Rated 5 out of 5 by from Excellent Tax Preparation Sooftware The guiding questions took away my anxieties about filing these tax forms without involving an accountant or tax preparer. One thing I would change is when inviting a user to eFile, it would help to notify them before they choose that option that their AGI from the prior is required. That came as a shock, and it did not have access to the laptop my wife used last year to run turbo tax.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax is AWESOME I actually spoke with a Tax Preparer just to verify some things. The step by step process id so easy and I can always ask questions.
Date published: 2021-10-14
Rated 5 out of 5 by from I use Turbo Tax every year Always easy, helpful, and available around the clock
Date published: 2021-10-14
Rated 4 out of 5 by from Anything tax-related is confusing!! TurboTax was extremely helpful in getting me the best possible scenario for my taxes. I wish that taxes were less confusing, but that's the breaks. TurboTax walks me through the finer details and--even though it's still confusing--tries to make sense of it, if possible.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax helped me file accurately & quickly! Both of the Live Experts who helped with questions were very professional and helpful in providing information for the best way to understand the whole process.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 35
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the best. The tax agent was so kind and willing to help. All my stress relieved.
Date published: 2021-10-15
Rated 3 out of 5 by from TurboTax is convenient but has bugs The program still feels like the original dos version even though it's officially a Windows program. It doesn't provide enough info re the specific entries requested. There were several dead ends near the end of the program. It asks for drivers lic# and then dead ends. Later by using the help function it's learned that the step can be skipped, though it was necessary to scan through a number of "replies" to find this tidbit.
Date published: 2021-10-14
Rated 5 out of 5 by from Very pleased with process No need for help. Nice to know it was available though. Very Happy with your service.
Date published: 2021-10-14
Rated 3 out of 5 by from Disappointing Extremely disappointed with this version of TurboTax. I felt it was not properly filling out the forms - Federal or State. It took many hours overs last year's returns to complete 2020 returns - and I'm still not confident that they were done correctly - we'll see.
Date published: 2021-10-14
Rated 5 out of 5 by from This is a great way to file tax It was simple and easy to understand. I recommend it!
Date published: 2021-10-14
Rated 5 out of 5 by from Excellent Tax Preparation Sooftware The guiding questions took away my anxieties about filing these tax forms without involving an accountant or tax preparer. One thing I would change is when inviting a user to eFile, it would help to notify them before they choose that option that their AGI from the prior is required. That came as a shock, and it did not have access to the laptop my wife used last year to run turbo tax.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax is AWESOME I actually spoke with a Tax Preparer just to verify some things. The step by step process id so easy and I can always ask questions.
Date published: 2021-10-14
Rated 5 out of 5 by from I use Turbo Tax every year Always easy, helpful, and available around the clock
Date published: 2021-10-14
Rated 4 out of 5 by from Anything tax-related is confusing!! TurboTax was extremely helpful in getting me the best possible scenario for my taxes. I wish that taxes were less confusing, but that's the breaks. TurboTax walks me through the finer details and--even though it's still confusing--tries to make sense of it, if possible.
Date published: 2021-10-14
Rated 5 out of 5 by from Turbo Tax helped me file accurately & quickly! Both of the Live Experts who helped with questions were very professional and helpful in providing information for the best way to understand the whole process.
Date published: 2021-10-14
All TurboTax® Offerings Reviews - Page 35