TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy and Quick easy to use and very please with the thoroughness.
Date published: 2021-04-14
Rated 5 out of 5 by from 2020 Turbo tax review Fairly easy to navigate, reasonable advice. Solar tax credit was not automatic and tricky to find
Date published: 2021-04-14
Rated 2 out of 5 by from Impossible to update my Turbo tax account. The produce is good as always. The price for each state is rather high and then you have to pay an additional $25 to efile. I for 2 years have been unable to update my account, cant reach a human and therfor have to reenter the details each time as "Guest". Not strong on customer service!
Date published: 2021-04-14
Rated 5 out of 5 by from Worked well for us Product did as advertised and we were able to complete with minimum help.
Date published: 2021-04-14
Rated 5 out of 5 by from turbo tax is an outstanding tool I used turbo tax as far back as I can remember and with all the new laws and all the changes turbo tax remove the anxiety of following and researching all the change. They ask the right questions made self filing a breeze
Date published: 2021-04-14
Rated 5 out of 5 by from Very fast! Great return Very fast intuit great return, easiest filing ever
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax is great! I just filed my taxes for the second year in a row using Turbo Tax Free Edition. It is easy and painless. I intend to keep using it.
Date published: 2021-04-14
Rated 3 out of 5 by from Good Program, but I'm Done TurboTax is easy to use, that has not changed. I have been using this software since 2012, however, this will be the last year. In every previous year, the software included one state return free. This year I had to pay over $40 to download my state return. Then to add insult to injury they charge $25 to e-file my state return. I'm done, I will be finding a new solution. next year.
Date published: 2021-04-14
Rated 5 out of 5 by from I love using Turbo Tax to file our taxes Turbotax helps me with many of the questions I have and explains them clearly.
Date published: 2021-04-14
Rated 4 out of 5 by from Awesome but just one little thing I've used TurboTax for a few years now and have zero issues. But this time, the way it was worded about needing to upgrade to get my credit for my 401K, I thought I had to upgrade to finish my return. Then it said it was $60 to upgrade. Then I got to the payment page and it was $60 for Federal and an additional $50 for state. I wasn't even okay with the $60 much less $110. I am trying to save up money to pay a $20,000.00 student loan and the money I lost on upgrading doesn't sit well with me. Now I need to cover up in a blanket with a glass of wine to deal with losing this money. Pretty disappointing.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3400
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Quick easy to use and very please with the thoroughness.
Date published: 2021-04-14
Rated 5 out of 5 by from 2020 Turbo tax review Fairly easy to navigate, reasonable advice. Solar tax credit was not automatic and tricky to find
Date published: 2021-04-14
Rated 2 out of 5 by from Impossible to update my Turbo tax account. The produce is good as always. The price for each state is rather high and then you have to pay an additional $25 to efile. I for 2 years have been unable to update my account, cant reach a human and therfor have to reenter the details each time as "Guest". Not strong on customer service!
Date published: 2021-04-14
Rated 5 out of 5 by from Worked well for us Product did as advertised and we were able to complete with minimum help.
Date published: 2021-04-14
Rated 5 out of 5 by from turbo tax is an outstanding tool I used turbo tax as far back as I can remember and with all the new laws and all the changes turbo tax remove the anxiety of following and researching all the change. They ask the right questions made self filing a breeze
Date published: 2021-04-14
Rated 5 out of 5 by from Very fast! Great return Very fast intuit great return, easiest filing ever
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax is great! I just filed my taxes for the second year in a row using Turbo Tax Free Edition. It is easy and painless. I intend to keep using it.
Date published: 2021-04-14
Rated 3 out of 5 by from Good Program, but I'm Done TurboTax is easy to use, that has not changed. I have been using this software since 2012, however, this will be the last year. In every previous year, the software included one state return free. This year I had to pay over $40 to download my state return. Then to add insult to injury they charge $25 to e-file my state return. I'm done, I will be finding a new solution. next year.
Date published: 2021-04-14
Rated 5 out of 5 by from I love using Turbo Tax to file our taxes Turbotax helps me with many of the questions I have and explains them clearly.
Date published: 2021-04-14
Rated 4 out of 5 by from Awesome but just one little thing I've used TurboTax for a few years now and have zero issues. But this time, the way it was worded about needing to upgrade to get my credit for my 401K, I thought I had to upgrade to finish my return. Then it said it was $60 to upgrade. Then I got to the payment page and it was $60 for Federal and an additional $50 for state. I wasn't even okay with the $60 much less $110. I am trying to save up money to pay a $20,000.00 student loan and the money I lost on upgrading doesn't sit well with me. Now I need to cover up in a blanket with a glass of wine to deal with losing this money. Pretty disappointing.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3400