TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax actually is tremendous.... Michelle and Deborah were both very good representatives of Turbo tax. Michelle was a tremendous help in getting me the answer to how to handle a certain income issue and if I have a problem in the future I hope I get her on the line. Thanks 3-26-2022
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax Deluxe TurboTax is very easy to use and the explanations are helpful
Date published: 2022-03-26
Rated 4 out of 5 by from This year's process is NOT user friendly The flow of the process and the way information was presented was not user friendly. It took 5-6 tries before figuring out how to enter 1099-INT. Same to enter 1099-DIV. These were called investments. Should be called interest and dividends with a continue button, not an add investments button. The word investments brings to mind stocks, bonds, not interest from a bank. Overall, Turbo Tax is a good product, but "real" people need to be a part of the process when overhauling the user interface.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax is Fast & Easy to use. I have used Turbo Tax for 25 years now! Great program and worth the money.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Very Good!! Easy to use and understand. Will use again next year!!!
Date published: 2022-03-26
Rated 1 out of 5 by from Needs work The software was user friendly and easy to use for most part... However I wasn't able to go back in the mortgage part and make changes I needed to make which is frustrating. You should be able to pull mortgage info from major brands like Quicken / Chase etc.
Date published: 2022-03-26
Rated 5 out of 5 by from Great service Excellent service use every year. Will use again and recommend.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is the only one to use!! Makes the stressful stress free! Simple to use, intuitive and quick!!!
Date published: 2022-03-26
Rated 5 out of 5 by from Always better than doing it yourself Better than doing it myself or H and R block. I have always used Turbortax. didn't last year...Other group made to many mistakes.
Date published: 2022-03-26
Rated 5 out of 5 by from It is great. It was great and easy. They walk you thru it without any hassle.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3400
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax actually is tremendous.... Michelle and Deborah were both very good representatives of Turbo tax. Michelle was a tremendous help in getting me the answer to how to handle a certain income issue and if I have a problem in the future I hope I get her on the line. Thanks 3-26-2022
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax Deluxe TurboTax is very easy to use and the explanations are helpful
Date published: 2022-03-26
Rated 4 out of 5 by from This year's process is NOT user friendly The flow of the process and the way information was presented was not user friendly. It took 5-6 tries before figuring out how to enter 1099-INT. Same to enter 1099-DIV. These were called investments. Should be called interest and dividends with a continue button, not an add investments button. The word investments brings to mind stocks, bonds, not interest from a bank. Overall, Turbo Tax is a good product, but "real" people need to be a part of the process when overhauling the user interface.
Date published: 2022-03-26
Rated 4 out of 5 by from Turbo Tax is Fast & Easy to use. I have used Turbo Tax for 25 years now! Great program and worth the money.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Very Good!! Easy to use and understand. Will use again next year!!!
Date published: 2022-03-26
Rated 1 out of 5 by from Needs work The software was user friendly and easy to use for most part... However I wasn't able to go back in the mortgage part and make changes I needed to make which is frustrating. You should be able to pull mortgage info from major brands like Quicken / Chase etc.
Date published: 2022-03-26
Rated 5 out of 5 by from Great service Excellent service use every year. Will use again and recommend.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is the only one to use!! Makes the stressful stress free! Simple to use, intuitive and quick!!!
Date published: 2022-03-26
Rated 5 out of 5 by from Always better than doing it yourself Better than doing it myself or H and R block. I have always used Turbortax. didn't last year...Other group made to many mistakes.
Date published: 2022-03-26
Rated 5 out of 5 by from It is great. It was great and easy. They walk you thru it without any hassle.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3400