TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from I love Turbo Tax. Never had one single problem. Easy, fast, user-friendly.
Date published: 2022-01-14
Rated 5 out of 5 by from Easy to use I feel this was the cheapest and easiest solution to my tax filing concerns this year
Date published: 2022-01-14
Rated 5 out of 5 by from Best app ever!! The app explains everything I need to know in a clear manner
Date published: 2022-01-14
Rated 5 out of 5 by from TurboTax is super easy!! Turbo Tax is super easy to use and its free! And the best part about it is that I didn't even have to enter in the info, turbotax uploaded it automatically!! Highly recommend!
Date published: 2022-01-14
Rated 5 out of 5 by from Turbo tax is user friendly! 5 Stars! Wonderful software. User friendly. Walks you through everything, answers all questions in every step.
Date published: 2022-01-14
Rated 5 out of 5 by from The Best Been using turbotax for years , by far the easiest and quickest.
Date published: 2022-01-14
Rated 5 out of 5 by from easy as pie used for the last 6 years and no problem. will use them again.
Date published: 2022-01-14
Rated 5 out of 5 by from Always easy It's always easy to use and helpful associates been using for years
Date published: 2022-01-14
Rated 5 out of 5 by from Very customer friendly! TurboTax was quick and easy to use and made by filing very simple and easy!
Date published: 2022-01-14
Rated 4 out of 5 by from 2021 Turbo Tax review I appreciate the interview type questions used by the program to make sure I didn't miss an item. I didn't appreciate the multiple items that I could not change. For example, at the point of filing, it asked me for information from my 2020 return as I did not use Turbo Tax to file last year. I have a copy of my return, but Turbo Tax kept asking me for the amount on line 8b. The problem is that there is no line 8b on my 2020 1040 return. They wanted my adjusted gross income, which I have - but that was on line 11. When you press the link for "help me find it", it highlights line 11. I finally just typed in the correct number, and checked the box saying it was from line 8b - which it was not - it was from line 11. Dumb, big time sink. I also was held up from filing because of a state form not being ready - but it would not let me delete the return nor file. Annoying. After an online chat, I found out that the real reason I couldn't file was because the IRS was not yet accepting returns (I was a bit early filing). But nowhere did it say that, I had to go through a phone call with TurboTax support. Another time sink. Several days later I was finally able to file the IRS return by revisiting TurboTax.
Date published: 2022-01-14
All TurboTax® Offerings Reviews - Page 3387
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax. Never had one single problem. Easy, fast, user-friendly.
Date published: 2022-01-14
Rated 5 out of 5 by from Easy to use I feel this was the cheapest and easiest solution to my tax filing concerns this year
Date published: 2022-01-14
Rated 5 out of 5 by from Best app ever!! The app explains everything I need to know in a clear manner
Date published: 2022-01-14
Rated 5 out of 5 by from TurboTax is super easy!! Turbo Tax is super easy to use and its free! And the best part about it is that I didn't even have to enter in the info, turbotax uploaded it automatically!! Highly recommend!
Date published: 2022-01-14
Rated 5 out of 5 by from Turbo tax is user friendly! 5 Stars! Wonderful software. User friendly. Walks you through everything, answers all questions in every step.
Date published: 2022-01-14
Rated 5 out of 5 by from The Best Been using turbotax for years , by far the easiest and quickest.
Date published: 2022-01-14
Rated 5 out of 5 by from easy as pie used for the last 6 years and no problem. will use them again.
Date published: 2022-01-14
Rated 5 out of 5 by from Always easy It's always easy to use and helpful associates been using for years
Date published: 2022-01-14
Rated 5 out of 5 by from Very customer friendly! TurboTax was quick and easy to use and made by filing very simple and easy!
Date published: 2022-01-14
Rated 4 out of 5 by from 2021 Turbo Tax review I appreciate the interview type questions used by the program to make sure I didn't miss an item. I didn't appreciate the multiple items that I could not change. For example, at the point of filing, it asked me for information from my 2020 return as I did not use Turbo Tax to file last year. I have a copy of my return, but Turbo Tax kept asking me for the amount on line 8b. The problem is that there is no line 8b on my 2020 1040 return. They wanted my adjusted gross income, which I have - but that was on line 11. When you press the link for "help me find it", it highlights line 11. I finally just typed in the correct number, and checked the box saying it was from line 8b - which it was not - it was from line 11. Dumb, big time sink. I also was held up from filing because of a state form not being ready - but it would not let me delete the return nor file. Annoying. After an online chat, I found out that the real reason I couldn't file was because the IRS was not yet accepting returns (I was a bit early filing). But nowhere did it say that, I had to go through a phone call with TurboTax support. Another time sink. Several days later I was finally able to file the IRS return by revisiting TurboTax.
Date published: 2022-01-14
All TurboTax® Offerings Reviews - Page 3387