TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax has been my go-to for over a decade. TurboTax is amazing. It's simple enough to file on my own and I always feel like I'm getting the maximum deduction. For the last two years I've had a more complicated tax situation and using the Live Expert feature has genuinely given me the peace of mind I wanted paying for the service. I got help from individuals who understood my situation and available deductions on a deep level. I'll be back next year!
Date published: 2022-03-30
Rated 5 out of 5 by from Love TurboTax My TurboTax expert was great and helped me along the way.
Date published: 2022-03-30
Rated 5 out of 5 by from The deed is done. We got through it. I'm so happy. It was my turn this year to file. Granted, I was sparratic, but, our turbo tax agent, Debra, was firm and properly scripted! A bit of a comedian! Let's not forget maths smart too! Thank you for such an easy and wonderful experience!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbotax is easy to use I've used Turbotax for years to prepare my taxes. It's simple and easy to use. There are always explanations for the complicated terms, and someone to help you if you need it. Even in my rare case of living in another country, Turbotax can take care of my tax return. The easy-to-follow steps make doing taxes easier and it's very worthwhile in my opinion!
Date published: 2022-03-30
Rated 5 out of 5 by from she great she was great but willing do a great job a well thank you
Date published: 2022-03-30
Rated 3 out of 5 by from Price went up/Ease declined Ive not had as much trouble filing with TurboTax in any prior years. Lots of unclear items & site crashed. I'm not sure what happened but it's not good.
Date published: 2022-03-30
Rated 5 out of 5 by from Best Service Ever! I used the Free Filing opportunity just now & had interface with Zulaikha & Pauline when I had questions. They were both quite nice, kind and helpful. In addition, James, a Turbo Tax CPA helped me greatly with my review & questions that I had. He returned my request for help fast, he was courteous, upbeat, & exceptionally knowledgeable. I am so thankful for this service & the wonderful people you have delivering help. A Big Thank you to my assistants today!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo is SO EASY OMG so Easy and the Helpers..THANK YOU JANE...You helped me not HATE DOING TAXES
Date published: 2022-03-30
Rated 4 out of 5 by from Download version is Languishing I've been using Turbo Tax for more than 25 years and almost definitely will continue. Number one complaint: Why is it so difficult to find the downloadable version? Intuit does a really good job of hiding that option. Some things can be tightened up and made less confusing. Getting the feeling that the download version is being neglected in favor of the online version. Guidance on tax implications of selling a 2 family rental property is lacking which will force me to use a paid tax professional.
Date published: 2022-03-30
Rated 2 out of 5 by from Not as good as prior years I always do both mine and my mothers taxes. Neither of us have young children. Going through both of our processes, at the final check for errors, a goofy thing came up about child tax credits or some silly thing that neither of us has in our filing. It was terrible to get past it. PLUS, my Mother never efile's for state because it costs money. I remember past years having an option to print and send in through US Mail as opposed to efiling. No such option this time. It was terrible to struggle through. I don't think I'll use TurboTax going forward. I'm very disappointed.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax has been my go-to for over a decade. TurboTax is amazing. It's simple enough to file on my own and I always feel like I'm getting the maximum deduction. For the last two years I've had a more complicated tax situation and using the Live Expert feature has genuinely given me the peace of mind I wanted paying for the service. I got help from individuals who understood my situation and available deductions on a deep level. I'll be back next year!
Date published: 2022-03-30
Rated 5 out of 5 by from Love TurboTax My TurboTax expert was great and helped me along the way.
Date published: 2022-03-30
Rated 5 out of 5 by from The deed is done. We got through it. I'm so happy. It was my turn this year to file. Granted, I was sparratic, but, our turbo tax agent, Debra, was firm and properly scripted! A bit of a comedian! Let's not forget maths smart too! Thank you for such an easy and wonderful experience!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbotax is easy to use I've used Turbotax for years to prepare my taxes. It's simple and easy to use. There are always explanations for the complicated terms, and someone to help you if you need it. Even in my rare case of living in another country, Turbotax can take care of my tax return. The easy-to-follow steps make doing taxes easier and it's very worthwhile in my opinion!
Date published: 2022-03-30
Rated 5 out of 5 by from she great she was great but willing do a great job a well thank you
Date published: 2022-03-30
Rated 3 out of 5 by from Price went up/Ease declined Ive not had as much trouble filing with TurboTax in any prior years. Lots of unclear items & site crashed. I'm not sure what happened but it's not good.
Date published: 2022-03-30
Rated 5 out of 5 by from Best Service Ever! I used the Free Filing opportunity just now & had interface with Zulaikha & Pauline when I had questions. They were both quite nice, kind and helpful. In addition, James, a Turbo Tax CPA helped me greatly with my review & questions that I had. He returned my request for help fast, he was courteous, upbeat, & exceptionally knowledgeable. I am so thankful for this service & the wonderful people you have delivering help. A Big Thank you to my assistants today!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo is SO EASY OMG so Easy and the Helpers..THANK YOU JANE...You helped me not HATE DOING TAXES
Date published: 2022-03-30
Rated 4 out of 5 by from Download version is Languishing I've been using Turbo Tax for more than 25 years and almost definitely will continue. Number one complaint: Why is it so difficult to find the downloadable version? Intuit does a really good job of hiding that option. Some things can be tightened up and made less confusing. Getting the feeling that the download version is being neglected in favor of the online version. Guidance on tax implications of selling a 2 family rental property is lacking which will force me to use a paid tax professional.
Date published: 2022-03-30
Rated 2 out of 5 by from Not as good as prior years I always do both mine and my mothers taxes. Neither of us have young children. Going through both of our processes, at the final check for errors, a goofy thing came up about child tax credits or some silly thing that neither of us has in our filing. It was terrible to get past it. PLUS, my Mother never efile's for state because it costs money. I remember past years having an option to print and send in through US Mail as opposed to efiling. No such option this time. It was terrible to struggle through. I don't think I'll use TurboTax going forward. I'm very disappointed.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3385