TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from User Friendly Refund amount was more than I was expecting to receive.
Date published: 2022-03-31
Rated 5 out of 5 by from awesome and easy such an easy way to get it done. it took me about 45 minutes and i was done..
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome per usual Great service, Your human interface people know what they are doing...shout out to people in basement!
Date published: 2022-03-31
Rated 5 out of 5 by from Perfect CS Excellent customer service,they deserve a raise , quick and easy tax return service, will definitely recommend and use it again
Date published: 2022-03-31
Rated 5 out of 5 by from Great deal! This is an excellent platform. It offers a variety of services and the people that works here are very attentive and knowledgeable.
Date published: 2022-03-31
Rated 5 out of 5 by from Review Really great and easy! Both the tax prep and overall experience was super seamless.
Date published: 2022-03-31
Rated 4 out of 5 by from Good job-few things to fix First off, not once did the Live help section work online. I had to call in each time and many times the computer could not hear my voice and eventually would hang up on me. Secondly, I need a tax expert but there is no way to ensure you get one. Many times I got someone who really couldn't help me, wasted 15-20 minutes chatting and then I had to wait again to get transferred, when then resulted in more wait time. Foreign Earned Income Section is contradictory in the very first section. This was acknowledged by 2 tax experts. Turbo Tax has yet to make improvements on the FEIE section and it's still quite confusing. 99% of the tax experts were very helpful.
Date published: 2022-03-31
Rated 5 out of 5 by from Great Service Great Service worked through my complications and confusions.
Date published: 2022-03-31
Rated 1 out of 5 by from TurboTax is running a Racket. It is awesome how easy it is. And SEEMS so cheap. Until the end when they tack on $40 for multiple items. State refund? $40. Pay with your refund $39. Have two incomes? Give us another $40. I am an single income employee. My refund is NOT difficult. Yet, they want to take $120 of my refund which is ridicululous. It gets more expensive every year. This is the last year. I can fill out a form myself, thanks.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is awesome Great instructions. Easy to use. Accurate. Good help.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3382
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from User Friendly Refund amount was more than I was expecting to receive.
Date published: 2022-03-31
Rated 5 out of 5 by from awesome and easy such an easy way to get it done. it took me about 45 minutes and i was done..
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome per usual Great service, Your human interface people know what they are doing...shout out to people in basement!
Date published: 2022-03-31
Rated 5 out of 5 by from Perfect CS Excellent customer service,they deserve a raise , quick and easy tax return service, will definitely recommend and use it again
Date published: 2022-03-31
Rated 5 out of 5 by from Great deal! This is an excellent platform. It offers a variety of services and the people that works here are very attentive and knowledgeable.
Date published: 2022-03-31
Rated 5 out of 5 by from Review Really great and easy! Both the tax prep and overall experience was super seamless.
Date published: 2022-03-31
Rated 4 out of 5 by from Good job-few things to fix First off, not once did the Live help section work online. I had to call in each time and many times the computer could not hear my voice and eventually would hang up on me. Secondly, I need a tax expert but there is no way to ensure you get one. Many times I got someone who really couldn't help me, wasted 15-20 minutes chatting and then I had to wait again to get transferred, when then resulted in more wait time. Foreign Earned Income Section is contradictory in the very first section. This was acknowledged by 2 tax experts. Turbo Tax has yet to make improvements on the FEIE section and it's still quite confusing. 99% of the tax experts were very helpful.
Date published: 2022-03-31
Rated 5 out of 5 by from Great Service Great Service worked through my complications and confusions.
Date published: 2022-03-31
Rated 1 out of 5 by from TurboTax is running a Racket. It is awesome how easy it is. And SEEMS so cheap. Until the end when they tack on $40 for multiple items. State refund? $40. Pay with your refund $39. Have two incomes? Give us another $40. I am an single income employee. My refund is NOT difficult. Yet, they want to take $120 of my refund which is ridicululous. It gets more expensive every year. This is the last year. I can fill out a form myself, thanks.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is awesome Great instructions. Easy to use. Accurate. Good help.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3382