TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from This is Bad TurboTax has been in a 20-Year fight to stop Americans from filing their taxes for free. They use cutesy animations and apparent ease of access but man, the government could just make this free and easy. This is bad.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy to do, love it Great system and it walks you thru everything. If you need help, just live chat, very simple
Date published: 2022-03-26
Rated 3 out of 5 by from Fees I don't like that you have to upgrade to Deluxe and pay the fees just because you have unemployment forms and, on top of that have to pay another fee to file state and, another fee to have them direct deposit that they don't tell you until you actually file.
Date published: 2022-03-26
Rated 5 out of 5 by from Done and DONE!! I have been using Turbo Tax since the late 1990's. It turns a rather dreaded, distasteful, annoying task into a well explained and coherent couple of hours. Thanks again for all the great help!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is so User-friendly! Every contact I had was with professional people with knowledge that helped me. They were all so patient and took the time to explain everything to me. I am so thankful
Date published: 2022-03-26
Rated 5 out of 5 by from I will ONLY use TurboTax Absolutely love TurboTax and will only use/recommend them exclusively. My tax expert, Mark, was fantastic and I am very grateful for his help.
Date published: 2022-03-26
Rated 2 out of 5 by from Problems with software It took me about two hours and multiple attempts to install this software on my computer. Was disappointed with the online and phone support. Once installed it worked fine but the program proved to be a headache for 2021
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax Awesome SO SO SO SO SO HELPFUL!!! Turbo Tax was very helpful to file my taxes! It was my first time filing taxes and seems fairly straight forward! I was nervous to do it but with turbotax it was a breeze. However, it still took me a long time to figure everything out and wasn't the shortest process! I'm even more thankful now to my parents who have helped me so much in the past! They also use Turbotax! Thanks Mom and Dad!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is awesome Very complicated year, done quickly! I will continue to use TurboTax.
Date published: 2022-03-26
Rated 5 out of 5 by from Valerie did a great job. (Apple) Valerie was very nice and did a great job. (apple)
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3378
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This is Bad TurboTax has been in a 20-Year fight to stop Americans from filing their taxes for free. They use cutesy animations and apparent ease of access but man, the government could just make this free and easy. This is bad.
Date published: 2022-03-26
Rated 5 out of 5 by from Easy to do, love it Great system and it walks you thru everything. If you need help, just live chat, very simple
Date published: 2022-03-26
Rated 3 out of 5 by from Fees I don't like that you have to upgrade to Deluxe and pay the fees just because you have unemployment forms and, on top of that have to pay another fee to file state and, another fee to have them direct deposit that they don't tell you until you actually file.
Date published: 2022-03-26
Rated 5 out of 5 by from Done and DONE!! I have been using Turbo Tax since the late 1990's. It turns a rather dreaded, distasteful, annoying task into a well explained and coherent couple of hours. Thanks again for all the great help!
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is so User-friendly! Every contact I had was with professional people with knowledge that helped me. They were all so patient and took the time to explain everything to me. I am so thankful
Date published: 2022-03-26
Rated 5 out of 5 by from I will ONLY use TurboTax Absolutely love TurboTax and will only use/recommend them exclusively. My tax expert, Mark, was fantastic and I am very grateful for his help.
Date published: 2022-03-26
Rated 2 out of 5 by from Problems with software It took me about two hours and multiple attempts to install this software on my computer. Was disappointed with the online and phone support. Once installed it worked fine but the program proved to be a headache for 2021
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax Awesome SO SO SO SO SO HELPFUL!!! Turbo Tax was very helpful to file my taxes! It was my first time filing taxes and seems fairly straight forward! I was nervous to do it but with turbotax it was a breeze. However, it still took me a long time to figure everything out and wasn't the shortest process! I'm even more thankful now to my parents who have helped me so much in the past! They also use Turbotax! Thanks Mom and Dad!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is awesome Very complicated year, done quickly! I will continue to use TurboTax.
Date published: 2022-03-26
Rated 5 out of 5 by from Valerie did a great job. (Apple) Valerie was very nice and did a great job. (apple)
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3378