TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Not as good as prior years I always do both mine and my mothers taxes. Neither of us have young children. Going through both of our processes, at the final check for errors, a goofy thing came up about child tax credits or some silly thing that neither of us has in our filing. It was terrible to get past it. PLUS, my Mother never efile's for state because it costs money. I remember past years having an option to print and send in through US Mail as opposed to efiling. No such option this time. It was terrible to struggle through. I don't think I'll use TurboTax going forward. I'm very disappointed.
Date published: 2022-03-30
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX IS AWESOME IT WAS VERY EASY AND HELPFUL HIGHLY RECOMMEND
Date published: 2022-03-30
Rated 5 out of 5 by from Time Saver! Turbo Tax Live Deluxe is easy to navigate. Helpful tips and videos add clarity. Did not use the live chat feature, but it provided a level of comfort, knowing help is only a few clicks away. Loved the expert review.
Date published: 2022-03-30
Rated 5 out of 5 by from Continue to be impressed by your product! I have been using TurboTax for years and have always found it to be a reliable, easy to use product!
Date published: 2022-03-30
Rated 2 out of 5 by from Needs Improvement The charity section 12a & 12b needs to be improved since there is a reported glitch in the system, and TurboTax keeps cycling back to that issue either in the Final Review process or when attempting to file/transmit the return.
Date published: 2022-03-30
Rated 5 out of 5 by from Great Tax Program I have used Turbo Tax for over 40 years, and it has been great. Highly recommend the program as a way to do your own taxes. Especially with the step through of entering information.
Date published: 2022-03-30
Rated 5 out of 5 by from turbo taxes is a great place to file your taxes. It is the first time I use any website to file my taxes and TurboTax was very simple, i was able to grasp all the essential need for filling taxes, love it and i will be using it again in the future
Date published: 2022-03-30
Rated 5 out of 5 by from Amazing Experience for my first time filing They we’re very patient and understanding and listen to my concerns with my first time filing they gave me insight on everything and explained things I didn’t understand the tax reps and staff are wonderful
Date published: 2022-03-30
Rated 5 out of 5 by from Amazing Product Takes care of all of the stress of doing your own taxes
Date published: 2022-03-30
Rated 5 out of 5 by from Fantastic Had to get help x2 and both representatives were beyond words in their to me. They both need a raise! The product was fairly easy to use but I needed their to correct my mistakes.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3376
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Not as good as prior years I always do both mine and my mothers taxes. Neither of us have young children. Going through both of our processes, at the final check for errors, a goofy thing came up about child tax credits or some silly thing that neither of us has in our filing. It was terrible to get past it. PLUS, my Mother never efile's for state because it costs money. I remember past years having an option to print and send in through US Mail as opposed to efiling. No such option this time. It was terrible to struggle through. I don't think I'll use TurboTax going forward. I'm very disappointed.
Date published: 2022-03-30
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX IS AWESOME IT WAS VERY EASY AND HELPFUL HIGHLY RECOMMEND
Date published: 2022-03-30
Rated 5 out of 5 by from Time Saver! Turbo Tax Live Deluxe is easy to navigate. Helpful tips and videos add clarity. Did not use the live chat feature, but it provided a level of comfort, knowing help is only a few clicks away. Loved the expert review.
Date published: 2022-03-30
Rated 5 out of 5 by from Continue to be impressed by your product! I have been using TurboTax for years and have always found it to be a reliable, easy to use product!
Date published: 2022-03-30
Rated 2 out of 5 by from Needs Improvement The charity section 12a & 12b needs to be improved since there is a reported glitch in the system, and TurboTax keeps cycling back to that issue either in the Final Review process or when attempting to file/transmit the return.
Date published: 2022-03-30
Rated 5 out of 5 by from Great Tax Program I have used Turbo Tax for over 40 years, and it has been great. Highly recommend the program as a way to do your own taxes. Especially with the step through of entering information.
Date published: 2022-03-30
Rated 5 out of 5 by from turbo taxes is a great place to file your taxes. It is the first time I use any website to file my taxes and TurboTax was very simple, i was able to grasp all the essential need for filling taxes, love it and i will be using it again in the future
Date published: 2022-03-30
Rated 5 out of 5 by from Amazing Experience for my first time filing They we’re very patient and understanding and listen to my concerns with my first time filing they gave me insight on everything and explained things I didn’t understand the tax reps and staff are wonderful
Date published: 2022-03-30
Rated 5 out of 5 by from Amazing Product Takes care of all of the stress of doing your own taxes
Date published: 2022-03-30
Rated 5 out of 5 by from Fantastic Had to get help x2 and both representatives were beyond words in their to me. They both need a raise! The product was fairly easy to use but I needed their to correct my mistakes.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3376