TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from 16 Years of Using Turbotax Turbo tax is an effective self-guided means of filing Federal, State, and Local taxes. I have had no problems to date and highly recommend it for DIYers. The only complaint I have is that I could wish Turbotax would use more "laymans" language in explaining certain areas of the tax code.
Date published: 2023-04-13
Rated 2 out of 5 by from Product Stinks You guys never run out of ways to nickel and dime for more services. At least software worked better than last years product which was horrible
Date published: 2023-04-13
Rated 5 out of 5 by from last online support was awesome. Most knowledgabl Entering Income was easy Entering expenses was confusing finding Schedule C was annoying
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is THE BEST!! I absolutely love the ease of using TurboTax. All you have to do is read and plug the numbers in. They do all the calculations!
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is so easy! The info was easy to enter, and it asked questions that you might need for added info. Each step was outlined and easy to follow. Highly recommend!
Date published: 2023-04-13
Rated 4 out of 5 by from Tubotax is very helpful I contacted several of your client service people. They are very helpful. Even though I think the system can be improved.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax Review Always great and easy to use, just wish you included the state tax return fee so that it all one inclusive product.
Date published: 2023-04-13
Rated 4 out of 5 by from Already paid in quarterly taxes I enjoyed the ease of Turbo Tax, however, it makes me uneasy to schedule my annual tax payment information in when I have already paid in quarterly taxes. I didn't see a section for me to input this info.
Date published: 2023-04-13
Rated 1 out of 5 by from I was charged $25.00 in Efiling State Return. Why Very BAD. I felt like being cheated when TurboTax charged $25.00. It should be free BOTH Federal Return and State Return from One State. How can I get that $ back?????
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is good No problems noted. Will continue to use turboTax. Have used for several years
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3373
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 16 Years of Using Turbotax Turbo tax is an effective self-guided means of filing Federal, State, and Local taxes. I have had no problems to date and highly recommend it for DIYers. The only complaint I have is that I could wish Turbotax would use more "laymans" language in explaining certain areas of the tax code.
Date published: 2023-04-13
Rated 2 out of 5 by from Product Stinks You guys never run out of ways to nickel and dime for more services. At least software worked better than last years product which was horrible
Date published: 2023-04-13
Rated 5 out of 5 by from last online support was awesome. Most knowledgabl Entering Income was easy Entering expenses was confusing finding Schedule C was annoying
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is THE BEST!! I absolutely love the ease of using TurboTax. All you have to do is read and plug the numbers in. They do all the calculations!
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax is so easy! The info was easy to enter, and it asked questions that you might need for added info. Each step was outlined and easy to follow. Highly recommend!
Date published: 2023-04-13
Rated 4 out of 5 by from Tubotax is very helpful I contacted several of your client service people. They are very helpful. Even though I think the system can be improved.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax Review Always great and easy to use, just wish you included the state tax return fee so that it all one inclusive product.
Date published: 2023-04-13
Rated 4 out of 5 by from Already paid in quarterly taxes I enjoyed the ease of Turbo Tax, however, it makes me uneasy to schedule my annual tax payment information in when I have already paid in quarterly taxes. I didn't see a section for me to input this info.
Date published: 2023-04-13
Rated 1 out of 5 by from I was charged $25.00 in Efiling State Return. Why Very BAD. I felt like being cheated when TurboTax charged $25.00. It should be free BOTH Federal Return and State Return from One State. How can I get that $ back?????
Date published: 2023-04-13
Rated 4 out of 5 by from TurboTax is good No problems noted. Will continue to use turboTax. Have used for several years
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3373