TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Turbo tax is nice. Always used Turbo Tax - this time did online. Will do as before.
Date published: 2023-04-11
Rated 4 out of 5 by from Ten Plus Years Using Turbo Tax For the first time in over ten years of using it I am disappointed in the performance of Turbo Tax. I was dropped from system and had to log in again twice: first time while completing NY State Pension Deduction review. Second when doing final Tax Review. Was not on either page a long time. Also, when completing the Claim For Real Property Tax Relief Credit (IT-229) page (I had not received any Rental income) but, I clicked on one of the Yes/No buttons. I couldn't remove my answer could only switch between Yes/No. Later when checking actual Form IT-229 it explained if you didn't have rental income select Yes. If no rental income entered i income section why present form for completion? Nickname requirement with "Already Used" is a show stopper. Wonder how many helpful responses dropped because of this.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to Use It was easy to file my taxes using Turbo Tax! It was easy to go through the steps and it didn’t take long!
Date published: 2023-04-11
Rated 1 out of 5 by from This year was A bad Experience Last few years have been easy and great to file taxes. This year was the absolute worst experience. It was un-intuitive and disorienting. I couldn't navigate menus and it kept freezing! I am never using you guys again!
Date published: 2023-04-11
Rated 3 out of 5 by from Not sure about next year. Used to be free for simple firms and no state tax.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax Is What I Reliably Use I was able to file without an expert this year. I always owe federal taxes because I make too much money for my health insurance discount. It was explained better this year on a new-to-me page.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is a wonderful tax instrument to utilize Easy to navigate, easy to understand. No issues filing and saving return. Has saved time by retaining info from year prior.
Date published: 2023-04-11
Rated 4 out of 5 by from It's a good program I like the program. But this year I has trouble following the directions. Maybe its the terminology. But I was able to help with experts with chat.
Date published: 2023-04-11
Rated 5 out of 5 by from Fantastic Tax and Accounting Product! I have used TurboTax and Intuit products for many years and I am happy with the efficiency and use of their products. Excellent user experience, intuitiveness and speed! Welldone!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax is great It helped me a lot when I didn’t know how to do my taxes
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3365
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is nice. Always used Turbo Tax - this time did online. Will do as before.
Date published: 2023-04-11
Rated 4 out of 5 by from Ten Plus Years Using Turbo Tax For the first time in over ten years of using it I am disappointed in the performance of Turbo Tax. I was dropped from system and had to log in again twice: first time while completing NY State Pension Deduction review. Second when doing final Tax Review. Was not on either page a long time. Also, when completing the Claim For Real Property Tax Relief Credit (IT-229) page (I had not received any Rental income) but, I clicked on one of the Yes/No buttons. I couldn't remove my answer could only switch between Yes/No. Later when checking actual Form IT-229 it explained if you didn't have rental income select Yes. If no rental income entered i income section why present form for completion? Nickname requirement with "Already Used" is a show stopper. Wonder how many helpful responses dropped because of this.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to Use It was easy to file my taxes using Turbo Tax! It was easy to go through the steps and it didn’t take long!
Date published: 2023-04-11
Rated 1 out of 5 by from This year was A bad Experience Last few years have been easy and great to file taxes. This year was the absolute worst experience. It was un-intuitive and disorienting. I couldn't navigate menus and it kept freezing! I am never using you guys again!
Date published: 2023-04-11
Rated 3 out of 5 by from Not sure about next year. Used to be free for simple firms and no state tax.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax Is What I Reliably Use I was able to file without an expert this year. I always owe federal taxes because I make too much money for my health insurance discount. It was explained better this year on a new-to-me page.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is a wonderful tax instrument to utilize Easy to navigate, easy to understand. No issues filing and saving return. Has saved time by retaining info from year prior.
Date published: 2023-04-11
Rated 4 out of 5 by from It's a good program I like the program. But this year I has trouble following the directions. Maybe its the terminology. But I was able to help with experts with chat.
Date published: 2023-04-11
Rated 5 out of 5 by from Fantastic Tax and Accounting Product! I have used TurboTax and Intuit products for many years and I am happy with the efficiency and use of their products. Excellent user experience, intuitiveness and speed! Welldone!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax is great It helped me a lot when I didn’t know how to do my taxes
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3365