TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo Tax Business (TTB) Challenges Bottom line up front: TTB saves me the cost of going to a Tax Accountant which I found quite expensive for my small business (S-Corp). TTB seems the most complete product for the cost. However, I find I really have to know the IRS pubs and instructions to be able to use TTB effectively. TTB does calculate the numbers and fills out worksheets and forms (which I very much appreciate) but I have to know what I am doing. The step by step instructions are moderately helpful (not nearly the quality of Turbo Tax personal products). It is often difficult to follow the TTB logic as it explains very little and I spend so much time trying to figure out why it shows errors. One big help is the TTB community which is large enough to query when I just cannot figure out what is happening in the program and find a workable approach to resolving an issue. I do appreciate the addition this year of improved instructions/approach to the S-Corp Shareholder Stock and Debt Basis computations.
Date published: 2022-03-30
Rated 5 out of 5 by from Very easy to use Definitely easy to use, they help you to try and get your full refund back.
Date published: 2022-03-30
Rated 5 out of 5 by from turbox is great first time doing my taxes and priya was Amazing at helping me through the process
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is Helpful The system is easy to use. The checking and review of my work was very HELPFUL catching a error I made. Was able to correct before filing. Thank you!
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax was great Made my tax experience very easy and seamless. Joshua did a great job keeping me in the loop and gave me peace of mind.
Date published: 2022-03-30
Rated 1 out of 5 by from fix this glitch!!!!! never using turbotax again! a quick google search shows that many people are having the same problem with not being able to get past this review to move onto signing and submitting their return. never using turbo tax again. after all these years i will be moving on to find another company that will actually help their customers.
Date published: 2022-03-30
Rated 5 out of 5 by from Made taxes less stressful This was my first year doing taxes on my own and it was simple to get everything set up.
Date published: 2022-03-30
Rated 5 out of 5 by from Makes filing so much easier Software easily downloads, & checks for updates. Guides you through the input process. I highly recommend it.
Date published: 2022-03-30
Rated 5 out of 5 by from With Turbo Tax: GAMECHANGER - No Sweat, No Tears I have used Turbo Tax for many years and now my 27 year old and 23 year old children use it also. It is affordable - we can upload the software onto 1-5 devices. It is straightforward with simple explanations. You can go step-by-step or skip sections if they don't apply to you. You can always go back and review. You can work on your taxes and save your work until later if you choose - no pressure to do it all in one session. I have an MBA and used to do our tax forms manually. What a Happy Day when I discovered Turbo Tax! I have never had a single regret! File online and refunds/payments are handled electronically! I wish other parts of life were as clear and practical as Turbo Tax! GAMECHANGER!
Date published: 2022-03-30
Rated 5 out of 5 by from I like all levels of Turbo Tax I've used Turbo Tax for several years to file my own taxes, even when I had cross country moves with home sales/purchases and with out of state inheritance. Turbo Tax has always made it easy. This past year, I again moved with a home sale/purchase in different states, borrowing & returning funds from/to IRA's for renovations, all at the same time as the sudden death of my daughter. I did not feel confident in myself this year to organize everything properly and relied on a Turbo Tax Expert to research, organize and file everything for me. Christopher was great about researching the different states, asking for documents I had not thought of and explaining everything in detail. He also did additional research on a particular state, then submitted everything for T.Tx. peer review to be sure he had not missed anything. We are extremely happy with this new service of Turbo Tax. It came along at just the perfect time for us. Next year I will again use Turbo Tax, probably filing them myself. However, if life throws me a curveball in the future, I know I can rely on Turbo Tax's Expert Assistants to talk me through any issues or file them for me.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3360
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Business (TTB) Challenges Bottom line up front: TTB saves me the cost of going to a Tax Accountant which I found quite expensive for my small business (S-Corp). TTB seems the most complete product for the cost. However, I find I really have to know the IRS pubs and instructions to be able to use TTB effectively. TTB does calculate the numbers and fills out worksheets and forms (which I very much appreciate) but I have to know what I am doing. The step by step instructions are moderately helpful (not nearly the quality of Turbo Tax personal products). It is often difficult to follow the TTB logic as it explains very little and I spend so much time trying to figure out why it shows errors. One big help is the TTB community which is large enough to query when I just cannot figure out what is happening in the program and find a workable approach to resolving an issue. I do appreciate the addition this year of improved instructions/approach to the S-Corp Shareholder Stock and Debt Basis computations.
Date published: 2022-03-30
Rated 5 out of 5 by from Very easy to use Definitely easy to use, they help you to try and get your full refund back.
Date published: 2022-03-30
Rated 5 out of 5 by from turbox is great first time doing my taxes and priya was Amazing at helping me through the process
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is Helpful The system is easy to use. The checking and review of my work was very HELPFUL catching a error I made. Was able to correct before filing. Thank you!
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax was great Made my tax experience very easy and seamless. Joshua did a great job keeping me in the loop and gave me peace of mind.
Date published: 2022-03-30
Rated 1 out of 5 by from fix this glitch!!!!! never using turbotax again! a quick google search shows that many people are having the same problem with not being able to get past this review to move onto signing and submitting their return. never using turbo tax again. after all these years i will be moving on to find another company that will actually help their customers.
Date published: 2022-03-30
Rated 5 out of 5 by from Made taxes less stressful This was my first year doing taxes on my own and it was simple to get everything set up.
Date published: 2022-03-30
Rated 5 out of 5 by from Makes filing so much easier Software easily downloads, & checks for updates. Guides you through the input process. I highly recommend it.
Date published: 2022-03-30
Rated 5 out of 5 by from With Turbo Tax: GAMECHANGER - No Sweat, No Tears I have used Turbo Tax for many years and now my 27 year old and 23 year old children use it also. It is affordable - we can upload the software onto 1-5 devices. It is straightforward with simple explanations. You can go step-by-step or skip sections if they don't apply to you. You can always go back and review. You can work on your taxes and save your work until later if you choose - no pressure to do it all in one session. I have an MBA and used to do our tax forms manually. What a Happy Day when I discovered Turbo Tax! I have never had a single regret! File online and refunds/payments are handled electronically! I wish other parts of life were as clear and practical as Turbo Tax! GAMECHANGER!
Date published: 2022-03-30
Rated 5 out of 5 by from I like all levels of Turbo Tax I've used Turbo Tax for several years to file my own taxes, even when I had cross country moves with home sales/purchases and with out of state inheritance. Turbo Tax has always made it easy. This past year, I again moved with a home sale/purchase in different states, borrowing & returning funds from/to IRA's for renovations, all at the same time as the sudden death of my daughter. I did not feel confident in myself this year to organize everything properly and relied on a Turbo Tax Expert to research, organize and file everything for me. Christopher was great about researching the different states, asking for documents I had not thought of and explaining everything in detail. He also did additional research on a particular state, then submitted everything for T.Tx. peer review to be sure he had not missed anything. We are extremely happy with this new service of Turbo Tax. It came along at just the perfect time for us. Next year I will again use Turbo Tax, probably filing them myself. However, if life throws me a curveball in the future, I know I can rely on Turbo Tax's Expert Assistants to talk me through any issues or file them for me.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3360