TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from very easy to use! Appreciated the detail on the investment section and the double checking prompts if I made an error.
Date published: 2023-04-13
Rated 3 out of 5 by from Does the Job - Barely Excessively expensive ($119 because I have a K-1 form? Come on...) and took me an hour to find the hidden command to e-file Federal while skipping State filing. (Really, people, but the "File State Later" command within the work flow of e-filing.)
Date published: 2023-04-13
Rated 1 out of 5 by from Wow, when did Turbo Tax get so spendy? Chargews too Still extremely user friendly, the cost this year was through the roof.
Date published: 2023-04-13
Rated 2 out of 5 by from Both Convenient and Frustratingly Conniving Whenever I was filing my taxes, it would prompt me multiple times for each different upcharge service, as well as when I chose to pay with my return, it didn't mention that it would upcharge for that option. Then when I tried to undo that option there was no clear or easy way to do that. Doing taxes is frustrating enough, and for the most part this does make it easy, but these are clearly choices made by Intuit to encourage/coerce more spending within their tax service.
Date published: 2023-04-13
Rated 1 out of 5 by from Can not e-file for 2 years I checked everything many times and my e-file is rejected 2 years in a row not.
Date published: 2023-04-13
Rated 1 out of 5 by from Did not e-file for me Turbotax did not e-file for me. It should have and I had to manually file.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax never disappoints I have been using Turbo Tax for years. Always great and never disappoints. Very happy to use it again.
Date published: 2023-04-13
Rated 5 out of 5 by from I had an awesome turbo tax expert!!! I had a great experience and an awesome turbo tax expert!!!
Date published: 2023-04-13
Rated 4 out of 5 by from Good - slightly annoying the constant upsell bump is triggered at an obnoxious rate, and the fact it tries to upsell you in inapplicable situations is an insult to customers intelligence, even though the dummies click it, the halfway intelligent are most likely offended
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax Review Every year is always top notch. I will always continue to use TurboTax
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3356
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very easy to use! Appreciated the detail on the investment section and the double checking prompts if I made an error.
Date published: 2023-04-13
Rated 3 out of 5 by from Does the Job - Barely Excessively expensive ($119 because I have a K-1 form? Come on...) and took me an hour to find the hidden command to e-file Federal while skipping State filing. (Really, people, but the "File State Later" command within the work flow of e-filing.)
Date published: 2023-04-13
Rated 1 out of 5 by from Wow, when did Turbo Tax get so spendy? Chargews too Still extremely user friendly, the cost this year was through the roof.
Date published: 2023-04-13
Rated 2 out of 5 by from Both Convenient and Frustratingly Conniving Whenever I was filing my taxes, it would prompt me multiple times for each different upcharge service, as well as when I chose to pay with my return, it didn't mention that it would upcharge for that option. Then when I tried to undo that option there was no clear or easy way to do that. Doing taxes is frustrating enough, and for the most part this does make it easy, but these are clearly choices made by Intuit to encourage/coerce more spending within their tax service.
Date published: 2023-04-13
Rated 1 out of 5 by from Can not e-file for 2 years I checked everything many times and my e-file is rejected 2 years in a row not.
Date published: 2023-04-13
Rated 1 out of 5 by from Did not e-file for me Turbotax did not e-file for me. It should have and I had to manually file.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax never disappoints I have been using Turbo Tax for years. Always great and never disappoints. Very happy to use it again.
Date published: 2023-04-13
Rated 5 out of 5 by from I had an awesome turbo tax expert!!! I had a great experience and an awesome turbo tax expert!!!
Date published: 2023-04-13
Rated 4 out of 5 by from Good - slightly annoying the constant upsell bump is triggered at an obnoxious rate, and the fact it tries to upsell you in inapplicable situations is an insult to customers intelligence, even though the dummies click it, the halfway intelligent are most likely offended
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax Review Every year is always top notch. I will always continue to use TurboTax
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3356