TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Easy to use TurboTax is easy to use. I have worked with H&R Block and they make it very complicated. It's nice to have a service that takes you directly through everything
Date published: 2023-04-11
Rated 4 out of 5 by from I will use Turbo Tax next year The first person I dealt with was Awful The second person did an outstanding Job
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax makes filing taxes a less stressful I like how Turbo Tax walks me through everything. Although sometimes I get lost in the verbiage, it always seems to find me and get me on the right path. Since I always compare filing our taxes separately or jointly to see which is more beneficial, it would be very helpful if the software could copy the basics from one filing to the other. But I'll take what is available for now!
Date published: 2023-04-11
Rated 5 out of 5 by from E-file Return When you e-file a return that have not been e-file the prior year and you use the correct AGI which turbotax got from last year return but still will reject current return. Don't understand why can not e-file current return.
Date published: 2023-04-11
Rated 2 out of 5 by from Prefer Software CD This was my first year using the online version. It was much less user friendly than the CD version. I didn't like that I couldn't see my actual tax forms at anytime and I found it harder to navigate. The explanations were not as helpful and very generic.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Premier is great!! very easy to use---live phone call was quick and easy with Dominick
Date published: 2023-04-11
Rated 5 out of 5 by from Works great! Works very well. Been in this game for 25 years and TurboTax has been increasingly easier and efficient to use. And now customer service answers my phone call in less than 3 minutes and resolves the problem quickly.
Date published: 2023-04-11
Rated 5 out of 5 by from it went smoothly & was extremely helpful. great. I didn't talk to anyone as it took me 4 hrs. as it was. the help clues were very helpful
Date published: 2023-04-11
Rated 2 out of 5 by from TurboTax is overpriced and overlobbyed I don't appreciate the constant hikes in costs for the software when the company has lobbied the US government to make the tax system so complicated that citizens have to use a third party.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax has always been super easy to use. This year was even easier last year. All thing walked me right through it.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3350
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use TurboTax is easy to use. I have worked with H&R Block and they make it very complicated. It's nice to have a service that takes you directly through everything
Date published: 2023-04-11
Rated 4 out of 5 by from I will use Turbo Tax next year The first person I dealt with was Awful The second person did an outstanding Job
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax makes filing taxes a less stressful I like how Turbo Tax walks me through everything. Although sometimes I get lost in the verbiage, it always seems to find me and get me on the right path. Since I always compare filing our taxes separately or jointly to see which is more beneficial, it would be very helpful if the software could copy the basics from one filing to the other. But I'll take what is available for now!
Date published: 2023-04-11
Rated 5 out of 5 by from E-file Return When you e-file a return that have not been e-file the prior year and you use the correct AGI which turbotax got from last year return but still will reject current return. Don't understand why can not e-file current return.
Date published: 2023-04-11
Rated 2 out of 5 by from Prefer Software CD This was my first year using the online version. It was much less user friendly than the CD version. I didn't like that I couldn't see my actual tax forms at anytime and I found it harder to navigate. The explanations were not as helpful and very generic.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Premier is great!! very easy to use---live phone call was quick and easy with Dominick
Date published: 2023-04-11
Rated 5 out of 5 by from Works great! Works very well. Been in this game for 25 years and TurboTax has been increasingly easier and efficient to use. And now customer service answers my phone call in less than 3 minutes and resolves the problem quickly.
Date published: 2023-04-11
Rated 5 out of 5 by from it went smoothly & was extremely helpful. great. I didn't talk to anyone as it took me 4 hrs. as it was. the help clues were very helpful
Date published: 2023-04-11
Rated 2 out of 5 by from TurboTax is overpriced and overlobbyed I don't appreciate the constant hikes in costs for the software when the company has lobbied the US government to make the tax system so complicated that citizens have to use a third party.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax has always been super easy to use. This year was even easier last year. All thing walked me right through it.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3350