TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Great! easy to use. price is right. I'll continue to use turbotax
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is amazing! Thank you. It was super easy and super free. User friendly site.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax is OK Turbo Tax was good but left some unanswered questions and doubt in my mind. Questions on capital gains were vague and unsettling. I couldn't relate the information among my 1099B, your Turbo Tax questions and the IRS forms (Schedule D and form 8949)
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax good Minimum difficulty issues using the app. The hardest part is gathering the forms and other information.
Date published: 2021-04-13
Rated 2 out of 5 by from Hidden* Fees Make Product Expensive I was lured in with the promise of filing my taxes for free, and it was only when I got to the end did I find out that I had to pay for the deluxe version in order to file. By that point, you've already filled everything out, so it's either pay the upgrade charge, or go to start back at square one on another site. Not only is it a $60 upgrade charge, there's an additional $50 to file your state taxes. The best part of it all is you can choose to just have them take that fee directly out of your refund, EXCEPT they charge an ADDITIONAL $40 for a processing fee. Sure it was easy to fill out, but when you're on a tight budget, and you get thrown unknown costs, it makes things more stressful. I should have just filed with TaxFreeUSA, because I'd know I'd only have a $15 charge to file for state, and everything else is free.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Through and Accurate I worked with several online agents to get help with a complicated tax return. They were exceptional.
Date published: 2021-04-13
Rated 5 out of 5 by from Very Helpful I thought it would be a scary process but Turbotax made it very user friendly and easy to manage. Will always do my taxes through Turbo!
Date published: 2021-04-13
Rated 5 out of 5 by from GREAT! Easy to work with, comprehensive, efficient. Missed planning to optimize Required Minimal Distributions.
Date published: 2021-04-13
Rated 5 out of 5 by from turbotax is a lifesaver She was very professional during our interaction today
Date published: 2021-04-13
Rated 4 out of 5 by from Good reference> Good reference to previous years filing. Disappointed that filing now for Fed is $25. After buying TurboTax, the Fed filing has always been free. Causes thoughts about what to use next year.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3347
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Great! easy to use. price is right. I'll continue to use turbotax
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is amazing! Thank you. It was super easy and super free. User friendly site.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax is OK Turbo Tax was good but left some unanswered questions and doubt in my mind. Questions on capital gains were vague and unsettling. I couldn't relate the information among my 1099B, your Turbo Tax questions and the IRS forms (Schedule D and form 8949)
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax good Minimum difficulty issues using the app. The hardest part is gathering the forms and other information.
Date published: 2021-04-13
Rated 2 out of 5 by from Hidden* Fees Make Product Expensive I was lured in with the promise of filing my taxes for free, and it was only when I got to the end did I find out that I had to pay for the deluxe version in order to file. By that point, you've already filled everything out, so it's either pay the upgrade charge, or go to start back at square one on another site. Not only is it a $60 upgrade charge, there's an additional $50 to file your state taxes. The best part of it all is you can choose to just have them take that fee directly out of your refund, EXCEPT they charge an ADDITIONAL $40 for a processing fee. Sure it was easy to fill out, but when you're on a tight budget, and you get thrown unknown costs, it makes things more stressful. I should have just filed with TaxFreeUSA, because I'd know I'd only have a $15 charge to file for state, and everything else is free.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Through and Accurate I worked with several online agents to get help with a complicated tax return. They were exceptional.
Date published: 2021-04-13
Rated 5 out of 5 by from Very Helpful I thought it would be a scary process but Turbotax made it very user friendly and easy to manage. Will always do my taxes through Turbo!
Date published: 2021-04-13
Rated 5 out of 5 by from GREAT! Easy to work with, comprehensive, efficient. Missed planning to optimize Required Minimal Distributions.
Date published: 2021-04-13
Rated 5 out of 5 by from turbotax is a lifesaver She was very professional during our interaction today
Date published: 2021-04-13
Rated 4 out of 5 by from Good reference> Good reference to previous years filing. Disappointed that filing now for Fed is $25. After buying TurboTax, the Fed filing has always been free. Causes thoughts about what to use next year.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3347