TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Had to pay for it twice because of problems filing I did my taxes yesterday with a new login and after paying to file, my info was rejected 3 times. Logged in this morning with old login and redid taxes and had to pay again in order to file. How do I get a refund on one of these?
Date published: 2023-04-13
Rated 5 out of 5 by from So easy I'm a return customer... several years now. TurboTax is soooooo easy to use.
Date published: 2023-04-13
Rated 2 out of 5 by from TurboTax is a Marketing Gimmick that Sucks You guys are awesome for helping us do our taxes, but the way you sneakily make everything so annoyingly difficult almost ruins our appreciation for you. A true product would make everything as seamless as possible, asking people at the start if they have any intention of paying money for their taxes. And then not recommending them garbage options for payment after. I'm pretty sure I confused myself with all your suggestions, and I honestly can't say I did a great job filing my taxes. Last year was difficult enough--but this year you guys really did a great job! NOT But still, I appreciate the help with filing taxes... ended up paying anyway...
Date published: 2023-04-13
Rated 4 out of 5 by from One of the on-line filing options I have been using TurboTax for years so it's a habit now. There are other options if I want to save some money. I recommend TurboTax reduce the price to retain customers.
Date published: 2023-04-13
Rated 1 out of 5 by from Too much of a cost for some one that just streams as a hoby and that is their only income not worth the time and money... this shoulda been added under their simple file options way to pricey for what i needed it for will just doing it my self after seeing what was done.
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome and very helpful Great the helpful advice was awesome and it made me feel confident
Date published: 2023-04-13
Rated 4 out of 5 by from Errors! The Program Has many errors or bugs. I have used for years and errors were present for all. Just tell your bug fixers to try to file a FED ext along with NY and they will find them.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax Does It AGAIN!!! I've used TurboTax for several years now, and each year it seems the product is constantly being updated to make filing easier. This was certainly the case this year and I'm expecting my largest refund in years! Thanks TurboTax!
Date published: 2023-04-13
Rated 2 out of 5 by from Software needs help Had to do the taxes twice. Refused the e-file - needed an update and lost everything. Did not get credit for audit or e-file payments. Still don't know what happened to e-file payment of $15K.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is easy! Very helpful answers to questions. It is quick and easy to use!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3347
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Had to pay for it twice because of problems filing I did my taxes yesterday with a new login and after paying to file, my info was rejected 3 times. Logged in this morning with old login and redid taxes and had to pay again in order to file. How do I get a refund on one of these?
Date published: 2023-04-13
Rated 5 out of 5 by from So easy I'm a return customer... several years now. TurboTax is soooooo easy to use.
Date published: 2023-04-13
Rated 2 out of 5 by from TurboTax is a Marketing Gimmick that Sucks You guys are awesome for helping us do our taxes, but the way you sneakily make everything so annoyingly difficult almost ruins our appreciation for you. A true product would make everything as seamless as possible, asking people at the start if they have any intention of paying money for their taxes. And then not recommending them garbage options for payment after. I'm pretty sure I confused myself with all your suggestions, and I honestly can't say I did a great job filing my taxes. Last year was difficult enough--but this year you guys really did a great job! NOT But still, I appreciate the help with filing taxes... ended up paying anyway...
Date published: 2023-04-13
Rated 4 out of 5 by from One of the on-line filing options I have been using TurboTax for years so it's a habit now. There are other options if I want to save some money. I recommend TurboTax reduce the price to retain customers.
Date published: 2023-04-13
Rated 1 out of 5 by from Too much of a cost for some one that just streams as a hoby and that is their only income not worth the time and money... this shoulda been added under their simple file options way to pricey for what i needed it for will just doing it my self after seeing what was done.
Date published: 2023-04-13
Rated 5 out of 5 by from Awesome and very helpful Great the helpful advice was awesome and it made me feel confident
Date published: 2023-04-13
Rated 4 out of 5 by from Errors! The Program Has many errors or bugs. I have used for years and errors were present for all. Just tell your bug fixers to try to file a FED ext along with NY and they will find them.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax Does It AGAIN!!! I've used TurboTax for several years now, and each year it seems the product is constantly being updated to make filing easier. This was certainly the case this year and I'm expecting my largest refund in years! Thanks TurboTax!
Date published: 2023-04-13
Rated 2 out of 5 by from Software needs help Had to do the taxes twice. Refused the e-file - needed an update and lost everything. Did not get credit for audit or e-file payments. Still don't know what happened to e-file payment of $15K.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is easy! Very helpful answers to questions. It is quick and easy to use!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3347