TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from 10+ years with TurboTax so easy to use and fast can work on you taxes at you on pace have been using Turbo tax for over ten years and will continue using it in the future
Date published: 2021-04-13
Rated 4 out of 5 by from Can't beat the price! I used to use Tax Act, but they now charge for the state taxes. Turbo Tax gives you federal AND State returns for free. Awesome!
Date published: 2021-04-13
Rated 5 out of 5 by from Great service I've used turbo tax for years and will continue to use there services.
Date published: 2021-04-13
Rated 4 out of 5 by from Awesome, is how I would describe TURBOTAX I did not have any diffulculties with this application. It was simply and easy to understand. I just pray that I did everything correctly to the specifications.
Date published: 2021-04-13
Rated 5 out of 5 by from easy/fast/awesome First time using TurboTax and was an easy and fast process. Also, the Live help was great.
Date published: 2021-04-13
Rated 4 out of 5 by from Simple and Quick It just walks you through each step. I like that it pulls up my info and I dont have to type in all the info. Only 4 stars because I didn't see anywhere that said that there is a $40 fee to pay with tax return.
Date published: 2021-04-13
Rated 4 out of 5 by from Average software Don't care for the forcing of the customer to E file and the end of completion
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome was able to complete everything super fast Did not need an expert the system handled it all!!!
Date published: 2021-04-13
Rated 5 out of 5 by from The service is excellent This was the first time I did my taxes myself and it was a breeze. Very impressed with the service.
Date published: 2021-04-13
Rated 2 out of 5 by from Broken Features & Hidden Costs Several of the features intended to make life easier don't work. TurboTax was unable to automatically pull a single one of my bank account's tax form data. When I used the "upload document" option instead, the program doesn't recognize nonstandard form layouts, and you have to double check anything anyway. I found several mistakes on my Vanguard forms. Lastly, this was my first year where I had to file a state return, and TurboTax snuck in another $50 charge for the state return. How are state returns not included in the $90 "Premium" package. What a rip off.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3345
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from 10+ years with TurboTax so easy to use and fast can work on you taxes at you on pace have been using Turbo tax for over ten years and will continue using it in the future
Date published: 2021-04-13
Rated 4 out of 5 by from Can't beat the price! I used to use Tax Act, but they now charge for the state taxes. Turbo Tax gives you federal AND State returns for free. Awesome!
Date published: 2021-04-13
Rated 5 out of 5 by from Great service I've used turbo tax for years and will continue to use there services.
Date published: 2021-04-13
Rated 4 out of 5 by from Awesome, is how I would describe TURBOTAX I did not have any diffulculties with this application. It was simply and easy to understand. I just pray that I did everything correctly to the specifications.
Date published: 2021-04-13
Rated 5 out of 5 by from easy/fast/awesome First time using TurboTax and was an easy and fast process. Also, the Live help was great.
Date published: 2021-04-13
Rated 4 out of 5 by from Simple and Quick It just walks you through each step. I like that it pulls up my info and I dont have to type in all the info. Only 4 stars because I didn't see anywhere that said that there is a $40 fee to pay with tax return.
Date published: 2021-04-13
Rated 4 out of 5 by from Average software Don't care for the forcing of the customer to E file and the end of completion
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome was able to complete everything super fast Did not need an expert the system handled it all!!!
Date published: 2021-04-13
Rated 5 out of 5 by from The service is excellent This was the first time I did my taxes myself and it was a breeze. Very impressed with the service.
Date published: 2021-04-13
Rated 2 out of 5 by from Broken Features & Hidden Costs Several of the features intended to make life easier don't work. TurboTax was unable to automatically pull a single one of my bank account's tax form data. When I used the "upload document" option instead, the program doesn't recognize nonstandard form layouts, and you have to double check anything anyway. I found several mistakes on my Vanguard forms. Lastly, this was my first year where I had to file a state return, and TurboTax snuck in another $50 charge for the state return. How are state returns not included in the $90 "Premium" package. What a rip off.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3345