TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Rick was awesome! He was very helpful and guided me through the whole thing. This was my first time filing taxes and he made it very easy and efficient.
Date published: 2022-03-31
Rated 4 out of 5 by from My 2nd year...and I'm still happy!! I had two calls and one chat. One of the calls ended up requiring an expert. My calls came in, in less time than was expected. All three of the gals I spoke with were very helpful and they all made sure I understood and had my issue resolved before we ended the call. The chat...was another story. I suggest going with calls. (My rating below is for all three calls, not my chat) I am still learning some things, but for the most part...I am very happy with the results I am getting with TurboTax. I will continue to use their services. (Previously used H & R Block)
Date published: 2022-03-31
Rated 1 out of 5 by from Effective, but should be free Capitalism has crafted an easy solution to filing your taxes, but there should be a cheaper option. Payed 187 for federal + 2 state returns. Take half my return why dontcha?
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is great and did a good job on my return It was a good job by Turbo Tax. My expert was very helpful.
Date published: 2022-03-31
Rated 5 out of 5 by from Tax Return I am a loyalt customer very pleased with Turbo Tax . Thanks
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax Is Awesome I use Turbo Tax over 25 years already, very like this software.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is so easy to use! Easy process and everything is thoroughly explained throughout.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax easiest way to do taxes I use Turbo Tax every year for several years now. Only way to go. I dont have to learn new tax laws every year. Turbo Tax handles everything. I just have to answer some questions. Easiest Tax preparation for me. They have tax experts to check out all my work and answer questions i might have.
Date published: 2022-03-31
Rated 4 out of 5 by from Alright experience Theres too many "ONE MORE STEP"s by the end I started feeling like I was being scammed
Date published: 2022-03-31
Rated 2 out of 5 by from I feel scammed I have been using TurboTax for years, with great results every single time! Which makes this review that much harder/surprising I chose the “Free (except for state), like I ALWAYS do. Flying through my taxes because I’m so used to this app by now. And when I get to the end I noticed a $156 charge. Umm excuse me? So I go back. Completely start over, maybe I overlooked something new. I go through all of it all over again. (Yes I’m used to this app/company, but I worked 4 jobs last year so it was a bit of a pain to have to do it all again) I MAKE SURE I click the free option again. I get to the end. And again, there’s this charge. I click on it, and it says that I’m being charged $59 doing federal. I’m sorry………. What?! So…… Once again Third times a charm!!! …….. sadly mistaken. There ot is… AGAIN. No option to look into it, no option to remove it…. Nothing.. fed up, I just went through with it. But it is still really bothering me. I will make a call tomorrow.(seeing as how it’s 10pm now!!!!!! I have to get ready for bed) Be careful with that charge and read what you’re agreeing to with the “FREE” option!!!!!!!
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3343
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Rick was awesome! He was very helpful and guided me through the whole thing. This was my first time filing taxes and he made it very easy and efficient.
Date published: 2022-03-31
Rated 4 out of 5 by from My 2nd year...and I'm still happy!! I had two calls and one chat. One of the calls ended up requiring an expert. My calls came in, in less time than was expected. All three of the gals I spoke with were very helpful and they all made sure I understood and had my issue resolved before we ended the call. The chat...was another story. I suggest going with calls. (My rating below is for all three calls, not my chat) I am still learning some things, but for the most part...I am very happy with the results I am getting with TurboTax. I will continue to use their services. (Previously used H & R Block)
Date published: 2022-03-31
Rated 1 out of 5 by from Effective, but should be free Capitalism has crafted an easy solution to filing your taxes, but there should be a cheaper option. Payed 187 for federal + 2 state returns. Take half my return why dontcha?
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is great and did a good job on my return It was a good job by Turbo Tax. My expert was very helpful.
Date published: 2022-03-31
Rated 5 out of 5 by from Tax Return I am a loyalt customer very pleased with Turbo Tax . Thanks
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax Is Awesome I use Turbo Tax over 25 years already, very like this software.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is so easy to use! Easy process and everything is thoroughly explained throughout.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax easiest way to do taxes I use Turbo Tax every year for several years now. Only way to go. I dont have to learn new tax laws every year. Turbo Tax handles everything. I just have to answer some questions. Easiest Tax preparation for me. They have tax experts to check out all my work and answer questions i might have.
Date published: 2022-03-31
Rated 4 out of 5 by from Alright experience Theres too many "ONE MORE STEP"s by the end I started feeling like I was being scammed
Date published: 2022-03-31
Rated 2 out of 5 by from I feel scammed I have been using TurboTax for years, with great results every single time! Which makes this review that much harder/surprising I chose the “Free (except for state), like I ALWAYS do. Flying through my taxes because I’m so used to this app by now. And when I get to the end I noticed a $156 charge. Umm excuse me? So I go back. Completely start over, maybe I overlooked something new. I go through all of it all over again. (Yes I’m used to this app/company, but I worked 4 jobs last year so it was a bit of a pain to have to do it all again) I MAKE SURE I click the free option again. I get to the end. And again, there’s this charge. I click on it, and it says that I’m being charged $59 doing federal. I’m sorry………. What?! So…… Once again Third times a charm!!! …….. sadly mistaken. There ot is… AGAIN. No option to look into it, no option to remove it…. Nothing.. fed up, I just went through with it. But it is still really bothering me. I will make a call tomorrow.(seeing as how it’s 10pm now!!!!!! I have to get ready for bed) Be careful with that charge and read what you’re agreeing to with the “FREE” option!!!!!!!
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3343