TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from I found the site most rewarding Just a good experience for someone with limited computer skills
Date published: 2021-04-13
Rated 4 out of 5 by from VERY GOOD COMPREHENSIVE PRODUCT PRETTY STRAIGHTFORWARD TO USE, GOOD INTERVIEW QUESTION APPROACH. ONLY MAJOR ISSUE ENCOUNTERED WAS THE "CHECK ENTRY" ERROR, WHERE COST BASIS VALUES OF ZERO/ROUNDED WERE NOT ACCEPTED. 1099B WORKSHEET AND CAPITAL GAIN ADJUSTMENT WORKSHEET VALUES DID NOT AGREE. COULD NOT RESOLVE VIA THE NORMAL REVIEW OR EDIT SCREENS. DELETED THE TWO PROBLEMATIC STOCK SALE ITEMS AND RE-ENTERED WITH VALID NUMBERS, AND THEN WAS ALL GOOD. ALSO CO-BROWSE DID NOT WORK WHEN ATTEMPTED BY TWO TURBO TAX SERVICE REPS.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is spectacular! Turbo Tax is easy and it takes the guess work out of filing your taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Nathan was awesome, patient and very helpful this was my first time filing taxes on my own and I very much appreciated and enjoyed the Live assistance and screen sharing
Date published: 2021-04-13
Rated 5 out of 5 by from very friendly very user friendly. Answered questions I had before I had a chance to ask them!
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax is great! Federal was straightforward, good info. Would have liked a little more instruction for the state tax forms. Some questions were not relevant to my situation but was not warned so couldn't efile. Overall good experience
Date published: 2021-04-13
Rated 5 out of 5 by from GREAT TURBOTAX IS SIMPLY AND EXPERT. I HAVE USED IT SEVERY YEARS. IT'S CONVENIENT FOR ME.
Date published: 2021-04-13
Rated 5 out of 5 by from Very easy It makes it very easy for me to do my taxes. I could never do it by myself.
Date published: 2021-04-13
Rated 5 out of 5 by from Love Turbo Tax I have used this product for 6 years now and appreciate the help hints as you go through the forms. Only once had to chat and use live advice, which made it all simple and correct.
Date published: 2021-04-13
Rated 4 out of 5 by from Does the job Easy to use, and probably even better for people with more complicated income/tax situations than mine.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3341
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I found the site most rewarding Just a good experience for someone with limited computer skills
Date published: 2021-04-13
Rated 4 out of 5 by from VERY GOOD COMPREHENSIVE PRODUCT PRETTY STRAIGHTFORWARD TO USE, GOOD INTERVIEW QUESTION APPROACH. ONLY MAJOR ISSUE ENCOUNTERED WAS THE "CHECK ENTRY" ERROR, WHERE COST BASIS VALUES OF ZERO/ROUNDED WERE NOT ACCEPTED. 1099B WORKSHEET AND CAPITAL GAIN ADJUSTMENT WORKSHEET VALUES DID NOT AGREE. COULD NOT RESOLVE VIA THE NORMAL REVIEW OR EDIT SCREENS. DELETED THE TWO PROBLEMATIC STOCK SALE ITEMS AND RE-ENTERED WITH VALID NUMBERS, AND THEN WAS ALL GOOD. ALSO CO-BROWSE DID NOT WORK WHEN ATTEMPTED BY TWO TURBO TAX SERVICE REPS.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is spectacular! Turbo Tax is easy and it takes the guess work out of filing your taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from Nathan was awesome, patient and very helpful this was my first time filing taxes on my own and I very much appreciated and enjoyed the Live assistance and screen sharing
Date published: 2021-04-13
Rated 5 out of 5 by from very friendly very user friendly. Answered questions I had before I had a chance to ask them!
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax is great! Federal was straightforward, good info. Would have liked a little more instruction for the state tax forms. Some questions were not relevant to my situation but was not warned so couldn't efile. Overall good experience
Date published: 2021-04-13
Rated 5 out of 5 by from GREAT TURBOTAX IS SIMPLY AND EXPERT. I HAVE USED IT SEVERY YEARS. IT'S CONVENIENT FOR ME.
Date published: 2021-04-13
Rated 5 out of 5 by from Very easy It makes it very easy for me to do my taxes. I could never do it by myself.
Date published: 2021-04-13
Rated 5 out of 5 by from Love Turbo Tax I have used this product for 6 years now and appreciate the help hints as you go through the forms. Only once had to chat and use live advice, which made it all simple and correct.
Date published: 2021-04-13
Rated 4 out of 5 by from Does the job Easy to use, and probably even better for people with more complicated income/tax situations than mine.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3341