TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax OK I was having trouble e filing my California return. I was pretty upset because I was having so much trouble. I called the support number and spoke to someone. The agent was able to help me and solve the problem. I am feeling better about Turbo Tax now since I was able to emile my state return. The app. desires a two star, however, the customer support gets a four star.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Easy Very easy to use product with lots of help features. I've used a CPA for years and decided to do it myself this year
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is the best very good very good very good very good very good very good very good
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax makes filing taxes simple! I have always loved Turbo Taxes ease of use, and now that they've upgraded and added all these extra perks if you run into trouble makes it that much easier!
Date published: 2021-04-15
Rated 4 out of 5 by from Easy to use First time doing our taxes online ourselves. Turbo Tax made it super easy.
Date published: 2021-04-15
Rated 2 out of 5 by from SURPRISE! $40 added! Money for nothing The tax filing went relatively smoothly, but some things weren't explained such as what to do with 1099R information on my state return. There was no indication that another $40 would be charged if I went with the "deduct from return" option for payment. That was dishonest. I'm having reservations about using this in the future. I hate tax time every year because of programs like this, but you have most of the country over a barrel. Also, I could've gotten a discount from Robinhood. Where's the coupon, promo codes, etc. section? Disappointing
Date published: 2021-04-15
Rated 5 out of 5 by from Does it all for you. All you need is one large manila envelope with all the tax return mail and w-2 form and 1099 forms.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is wonderful!T So easy to use. It walks you through every thing. Also provides explanations if you should have questions.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is very helpful The changes they have made this year made it easier to do my taxes
Date published: 2021-04-15
Rated 4 out of 5 by from It works It was annoying this time around. It kept telling me to fix and error with Cash Charitable, but there was no error. The chat person told me to delete it and then retype it. That didnt work. I ended up not putting in contribution. That cost me some money.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 335
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax OK I was having trouble e filing my California return. I was pretty upset because I was having so much trouble. I called the support number and spoke to someone. The agent was able to help me and solve the problem. I am feeling better about Turbo Tax now since I was able to emile my state return. The app. desires a two star, however, the customer support gets a four star.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Easy Very easy to use product with lots of help features. I've used a CPA for years and decided to do it myself this year
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is the best very good very good very good very good very good very good very good
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax makes filing taxes simple! I have always loved Turbo Taxes ease of use, and now that they've upgraded and added all these extra perks if you run into trouble makes it that much easier!
Date published: 2021-04-15
Rated 4 out of 5 by from Easy to use First time doing our taxes online ourselves. Turbo Tax made it super easy.
Date published: 2021-04-15
Rated 2 out of 5 by from SURPRISE! $40 added! Money for nothing The tax filing went relatively smoothly, but some things weren't explained such as what to do with 1099R information on my state return. There was no indication that another $40 would be charged if I went with the "deduct from return" option for payment. That was dishonest. I'm having reservations about using this in the future. I hate tax time every year because of programs like this, but you have most of the country over a barrel. Also, I could've gotten a discount from Robinhood. Where's the coupon, promo codes, etc. section? Disappointing
Date published: 2021-04-15
Rated 5 out of 5 by from Does it all for you. All you need is one large manila envelope with all the tax return mail and w-2 form and 1099 forms.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is wonderful!T So easy to use. It walks you through every thing. Also provides explanations if you should have questions.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is very helpful The changes they have made this year made it easier to do my taxes
Date published: 2021-04-15
Rated 4 out of 5 by from It works It was annoying this time around. It kept telling me to fix and error with Cash Charitable, but there was no error. The chat person told me to delete it and then retype it. That didnt work. I ended up not putting in contribution. That cost me some money.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 335