TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Cat Women from
Turbo Tax OK
I was having trouble e filing my California return. I was pretty upset because I was having so much trouble. I called the support number and spoke to someone. The agent was able to help me and solve the problem. I am feeling better about Turbo Tax now since I was able to emile my state return. The app. desires a two star, however, the customer support gets a four star.
Date published: 2021-04-15
Rated 5 out of 5 by
JaLo15 from
Turbo Tax Makes Tax Filing Easy
Very easy to use product with lots of help features. I've used a CPA for years and decided to do it myself this year
Date published: 2021-04-15
Rated 5 out of 5 by
shelia21 from
Turbo Tax is the best
very good very good very good very good very good very good very good
Date published: 2021-04-15
Rated 5 out of 5 by
PR Mami from
Turbo Tax makes filing taxes simple!
I have always loved Turbo Taxes ease of use, and now that they've upgraded and added all these extra perks if you run into trouble makes it that much easier!
Date published: 2021-04-15
Rated 4 out of 5 by
NickandLindaA from
Easy to use
First time doing our taxes online ourselves. Turbo Tax made it super easy.
Date published: 2021-04-15
Rated 2 out of 5 by
PA3000 from
SURPRISE! $40 added! Money for nothing
The tax filing went relatively smoothly, but some things weren't explained such as what to do with 1099R information on my state return. There was no indication that another $40 would be charged if I went with the "deduct from return" option for payment. That was dishonest. I'm having reservations about using this in the future. I hate tax time every year because of programs like this, but you have most of the country over a barrel. Also, I could've gotten a discount from Robinhood. Where's the coupon, promo codes, etc. section? Disappointing
Date published: 2021-04-15
Rated 5 out of 5 by
Bellerophon2 from
Does it all for you.
All you need is one large manila envelope with all the tax return mail and w-2 form and 1099 forms.
Date published: 2021-04-15
Rated 5 out of 5 by
65Cheryl from
Turbo Tax is wonderful!T
So easy to use. It walks you through every thing. Also provides explanations if you should have questions.
Date published: 2021-04-15
Rated 5 out of 5 by
caird from
Turbo Tax is very helpful
The changes they have made this year made it easier to do my taxes
Date published: 2021-04-15
Rated 4 out of 5 by
gadabout55 from
It works
It was annoying this time around. It kept telling me to fix and error with Cash Charitable, but there was no error. The chat person told me to delete it and then retype it. That didnt work. I ended up not putting in contribution. That cost me some money.
All TurboTax® Offerings Reviews - Page 335
Date published: 2021-04-15
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Cat Women from
Turbo Tax OK
I was having trouble e filing my California return. I was pretty upset because I was having so much trouble. I called the support number and spoke to someone. The agent was able to help me and solve the problem. I am feeling better about Turbo Tax now since I was able to emile my state return. The app. desires a two star, however, the customer support gets a four star.
Date published: 2021-04-15
Rated 5 out of 5 by
JaLo15 from
Turbo Tax Makes Tax Filing Easy
Very easy to use product with lots of help features. I've used a CPA for years and decided to do it myself this year
Date published: 2021-04-15
Rated 5 out of 5 by
shelia21 from
Turbo Tax is the best
very good very good very good very good very good very good very good
Date published: 2021-04-15
Rated 5 out of 5 by
PR Mami from
Turbo Tax makes filing taxes simple!
I have always loved Turbo Taxes ease of use, and now that they've upgraded and added all these extra perks if you run into trouble makes it that much easier!
Date published: 2021-04-15
Rated 4 out of 5 by
NickandLindaA from
Easy to use
First time doing our taxes online ourselves. Turbo Tax made it super easy.
Date published: 2021-04-15
Rated 2 out of 5 by
PA3000 from
SURPRISE! $40 added! Money for nothing
The tax filing went relatively smoothly, but some things weren't explained such as what to do with 1099R information on my state return. There was no indication that another $40 would be charged if I went with the "deduct from return" option for payment. That was dishonest. I'm having reservations about using this in the future. I hate tax time every year because of programs like this, but you have most of the country over a barrel. Also, I could've gotten a discount from Robinhood. Where's the coupon, promo codes, etc. section? Disappointing
Date published: 2021-04-15
Rated 5 out of 5 by
Bellerophon2 from
Does it all for you.
All you need is one large manila envelope with all the tax return mail and w-2 form and 1099 forms.
Date published: 2021-04-15
Rated 5 out of 5 by
65Cheryl from
Turbo Tax is wonderful!T
So easy to use. It walks you through every thing. Also provides explanations if you should have questions.
Date published: 2021-04-15
Rated 5 out of 5 by
caird from
Turbo Tax is very helpful
The changes they have made this year made it easier to do my taxes
Date published: 2021-04-15
Rated 4 out of 5 by
gadabout55 from
It works
It was annoying this time around. It kept telling me to fix and error with Cash Charitable, but there was no error. The chat person told me to delete it and then retype it. That didnt work. I ended up not putting in contribution. That cost me some money.
All TurboTax® Offerings Reviews - Page 335
Date published: 2021-04-15