TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Easier than expected The thoroughness of the program made it easier than expected to complete the applications. I'm impressed and will probably use Turbo Tax henceforth
Date published: 2022-04-19
Rated 4 out of 5 by from The features are user friendly I loved that I could ask questions under the help menu and that it provided several responses that I could choose from.
Date published: 2022-04-19
Rated 5 out of 5 by from So easy Having all of my info already included from last year made it so much quicker and easier
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax was simple and easy Fast and easy simple. No problems guided you through
Date published: 2022-04-19
Rated 4 out of 5 by from Good Good. I liked it and am glad that I did not have to pay to file my taxes.
Date published: 2022-04-19
Rated 1 out of 5 by from getting worse...plus update killed files Filled out my taxes... had one section to fill out/double check... so saved my file and closed program. Went to file today thinking it would only take 10 minutes... but turbo tax had other ideas... did an update and wiped out all my files. Had to start from scratch on April 18th.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is the best It was so easy to use. I love the user friendly interface and help.
Date published: 2022-04-19
Rated 4 out of 5 by from My review The only problem I had was trying to file and kept getting an oops message. Be could not reach an agent by phone.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Easy I have used Turbo Tax for 4 years and it has been so easy!
Date published: 2022-04-19
Rated 3 out of 5 by from Horrible Assistance I did the live chat for help on several items. The agent was frustrated to connect to my screen and said forget about it. They kept rushing me to end chat. Finally at the end when I asked about if I can change the turbo deluxe pay option, they ended the chat. If you have no patience, customer service is not for you. I don't appreciate how I was treated especially when taxes are stressful enough.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 335
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easier than expected The thoroughness of the program made it easier than expected to complete the applications. I'm impressed and will probably use Turbo Tax henceforth
Date published: 2022-04-19
Rated 4 out of 5 by from The features are user friendly I loved that I could ask questions under the help menu and that it provided several responses that I could choose from.
Date published: 2022-04-19
Rated 5 out of 5 by from So easy Having all of my info already included from last year made it so much quicker and easier
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax was simple and easy Fast and easy simple. No problems guided you through
Date published: 2022-04-19
Rated 4 out of 5 by from Good Good. I liked it and am glad that I did not have to pay to file my taxes.
Date published: 2022-04-19
Rated 1 out of 5 by from getting worse...plus update killed files Filled out my taxes... had one section to fill out/double check... so saved my file and closed program. Went to file today thinking it would only take 10 minutes... but turbo tax had other ideas... did an update and wiped out all my files. Had to start from scratch on April 18th.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is the best It was so easy to use. I love the user friendly interface and help.
Date published: 2022-04-19
Rated 4 out of 5 by from My review The only problem I had was trying to file and kept getting an oops message. Be could not reach an agent by phone.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Easy I have used Turbo Tax for 4 years and it has been so easy!
Date published: 2022-04-19
Rated 3 out of 5 by from Horrible Assistance I did the live chat for help on several items. The agent was frustrated to connect to my screen and said forget about it. They kept rushing me to end chat. Finally at the end when I asked about if I can change the turbo deluxe pay option, they ended the chat. If you have no patience, customer service is not for you. I don't appreciate how I was treated especially when taxes are stressful enough.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 335