TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 2 out of 5 by from Long to complete This time doing my taxes took me double the time to complete and finalize them. There was a lot of questions that I didn't know where to look. One thing that caught off line was the MAX BENEFIT charge of $50. I really didn't want that and I wasn't able to go back and remove it. So FRAUSTRATING!!! That was one BIG thing that I disliked about your website. It stated that once I was charged I couldn't get a refund. Bummer!!!!!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Excellent It was fairly easy to use. I did not have trouble at all filing my returns.
Date published: 2021-04-15
Rated 4 out of 5 by from GOOD EASY TO FILE. WOULD RECOMMEND FOR ANYONE USING EZ FILLING.
Date published: 2021-04-15
Rated 4 out of 5 by from Very helpful I had to use live chat to resolve a problem and Brando was great.
Date published: 2021-04-15
Rated 5 out of 5 by from Quick and easy Went with H/R Block this and it was a HUGE mistake. They have had me limbo for over a week so I just decided to come back to TurboTax. Wish I would've just stayed. Thank you for the great service.
Date published: 2021-04-15
Rated 5 out of 5 by from Is easy to understand saves you tons of headache if you have all of your documents.
Date published: 2021-04-15
Rated 5 out of 5 by from Great Product Easy to use--handles complex issues and has a great library of information.
Date published: 2021-04-15
Rated 4 out of 5 by from Very Good I used Turbo Tax for years, switched to HR Block for a bit because they claimed to offer more for less. Turned out they charged for different things and it came out to paying more for less, so I switched back.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax makes it easy! Turbo Tax makes it easy, that's why I use it year after year.
Date published: 2021-04-15
Rated 5 out of 5 by from Amazing Service Provided Turbo Tax is easy to use. Love that they walk you through each step! Fast filing. Easy payment methods. Great job!!!
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3338
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Long to complete This time doing my taxes took me double the time to complete and finalize them. There was a lot of questions that I didn't know where to look. One thing that caught off line was the MAX BENEFIT charge of $50. I really didn't want that and I wasn't able to go back and remove it. So FRAUSTRATING!!! That was one BIG thing that I disliked about your website. It stated that once I was charged I couldn't get a refund. Bummer!!!!!
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is Excellent It was fairly easy to use. I did not have trouble at all filing my returns.
Date published: 2021-04-15
Rated 4 out of 5 by from GOOD EASY TO FILE. WOULD RECOMMEND FOR ANYONE USING EZ FILLING.
Date published: 2021-04-15
Rated 4 out of 5 by from Very helpful I had to use live chat to resolve a problem and Brando was great.
Date published: 2021-04-15
Rated 5 out of 5 by from Quick and easy Went with H/R Block this and it was a HUGE mistake. They have had me limbo for over a week so I just decided to come back to TurboTax. Wish I would've just stayed. Thank you for the great service.
Date published: 2021-04-15
Rated 5 out of 5 by from Is easy to understand saves you tons of headache if you have all of your documents.
Date published: 2021-04-15
Rated 5 out of 5 by from Great Product Easy to use--handles complex issues and has a great library of information.
Date published: 2021-04-15
Rated 4 out of 5 by from Very Good I used Turbo Tax for years, switched to HR Block for a bit because they claimed to offer more for less. Turned out they charged for different things and it came out to paying more for less, so I switched back.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax makes it easy! Turbo Tax makes it easy, that's why I use it year after year.
Date published: 2021-04-15
Rated 5 out of 5 by from Amazing Service Provided Turbo Tax is easy to use. Love that they walk you through each step! Fast filing. Easy payment methods. Great job!!!
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3338