TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from The Step by Step Guide used to be better If found the step by step guide to be less intuitive than in past years. But most importantly, the section that handles the Coronavirus Related IRA Distribution (Form 8915-F) was not intuitive at all. This section needs improvement! I had to call Intuit for help navigating through it, and even the representative had difficulty figuring it out.
Date published: 2022-03-31
Rated 5 out of 5 by from Worked great Easy to use. Asked all the right questions i didn't know to ask
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo Tax is great This software is very user friendly although a bit costly Customer service is excellent. I was able to get the help I needed the representative was very patient, courteous and knowledgeable
Date published: 2022-03-31
Rated 5 out of 5 by from Simple and Pain Free This year with having a student in college, working and having a small business we needed all the help we could get. Our personal tax expert was amazing and made it simple and pain free. This is the way to go when you need stress free and the peace of knowing it'll be done right.
Date published: 2022-03-31
Rated 1 out of 5 by from Turbo Tax sucks! My return has been rejected 3 times. Their system is not user friendly if you are using their product for the first time.
Date published: 2022-03-31
Rated 5 out of 5 by from Love turbo tax recommend for everyone Great experience agent got me max benefits and extra my child care tax credits which I never received
Date published: 2022-03-31
Rated 4 out of 5 by from Fast & Easy I did it an hour even with not being able to upload bank information and having to search for one.
Date published: 2022-03-31
Rated 4 out of 5 by from Easy fast easy and fast got rejections were a bit confusing they had to do with the 1095A form
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is a one stop shop. Love it It was a painless transaction and I truly appreciate the confidence I feel with my Tax preparer
Date published: 2022-03-31
Rated 5 out of 5 by from Turbotax is extremely helpfull Excellent-this program has answers for all of my questions. I have many questions and I always receive answers promptly.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3338
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from The Step by Step Guide used to be better If found the step by step guide to be less intuitive than in past years. But most importantly, the section that handles the Coronavirus Related IRA Distribution (Form 8915-F) was not intuitive at all. This section needs improvement! I had to call Intuit for help navigating through it, and even the representative had difficulty figuring it out.
Date published: 2022-03-31
Rated 5 out of 5 by from Worked great Easy to use. Asked all the right questions i didn't know to ask
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo Tax is great This software is very user friendly although a bit costly Customer service is excellent. I was able to get the help I needed the representative was very patient, courteous and knowledgeable
Date published: 2022-03-31
Rated 5 out of 5 by from Simple and Pain Free This year with having a student in college, working and having a small business we needed all the help we could get. Our personal tax expert was amazing and made it simple and pain free. This is the way to go when you need stress free and the peace of knowing it'll be done right.
Date published: 2022-03-31
Rated 1 out of 5 by from Turbo Tax sucks! My return has been rejected 3 times. Their system is not user friendly if you are using their product for the first time.
Date published: 2022-03-31
Rated 5 out of 5 by from Love turbo tax recommend for everyone Great experience agent got me max benefits and extra my child care tax credits which I never received
Date published: 2022-03-31
Rated 4 out of 5 by from Fast & Easy I did it an hour even with not being able to upload bank information and having to search for one.
Date published: 2022-03-31
Rated 4 out of 5 by from Easy fast easy and fast got rejections were a bit confusing they had to do with the 1095A form
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is a one stop shop. Love it It was a painless transaction and I truly appreciate the confidence I feel with my Tax preparer
Date published: 2022-03-31
Rated 5 out of 5 by from Turbotax is extremely helpfull Excellent-this program has answers for all of my questions. I have many questions and I always receive answers promptly.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3338