TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Let me tell ya The first 2021 turbo tax delux I purchased at target in clark, nj. The license # had been stolen out of the dvd case. The second one was under lock and key at Best Buy in Stroudsburg, PA. The license # was still in it. Then I had trouble requiring opening an account to get through to phone support because the free state wouldn't download. The operator was very helpful and resolved my issue. Other than that it works great and I have used it for several years now.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax makes it easy! I've always done my taxes on paper but with TurboTax I am saving so much time!
Date published: 2022-03-27
Rated 5 out of 5 by from Easy to use Easy to use. Gives explanation if you get stuck with items you don't understand. I use TurboTax every year and have helped other people who use it also. You can save and return at a later date to finish your returns. I just love using it, I will come back next year.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is awesome Highly recommend using TURBOTAX! Quick and easy! Thank you turbotax
Date published: 2022-03-27
Rated 4 out of 5 by from Great product, could include one free state eFile We've been using TurboTax since the 1990's. It's always been easy to use and simple to gather all of the info to do a moderately complex tax return. The product is good, but for the price, it should come with one free state eFile. This year it had a few places where it would get stuck in circular questions. Also, when I search for help topics for a specific form, it searches the web forums not actual help in the software. I will continue to use but feel like it needs to improve, especially for those of us that actually pay for the software every year (not the free version).
Date published: 2022-03-27
Rated 5 out of 5 by from As always make doing and submitting taxes easy As always make doing and submitting taxes easy. Will continue to use Turbo Tax Deluxe
Date published: 2022-03-27
Rated 5 out of 5 by from Not as Scary as I thought! I have to admit I was scared since we have had a CPA doing ours for 25 plus years. It did take longer than I expected but a lot of it was my own fault for not having everything I needed readily available. I will definitely do this again next year.
Date published: 2022-03-27
Rated 5 out of 5 by from Great Software to save time and money! I have been using the Turbo Tax for very long time and have no issue and never got audited by IRS. Great software to have for your tax needs.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Review efficient and friendly! can't wait to do it again next year!
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax live full service was fantastic I was very nervous about turning my taxes over to someone online. I've been using TurboTax from many years to do my own taxes filling them out myself. However every step of the way I was assured and reassured of the safety of sharing my information online. I appreciate it all the steps I had to go through with proving ID etc. My service from the first young lady who called me I think her name was Tracy in Texas who just went through the list of things I needed and connected me with Connie through my time spent working with Connie put me at ease and made me feel confident about my decision to go with TurboTax live full service. Connie was fantastic to work with.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3336
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Let me tell ya The first 2021 turbo tax delux I purchased at target in clark, nj. The license # had been stolen out of the dvd case. The second one was under lock and key at Best Buy in Stroudsburg, PA. The license # was still in it. Then I had trouble requiring opening an account to get through to phone support because the free state wouldn't download. The operator was very helpful and resolved my issue. Other than that it works great and I have used it for several years now.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax makes it easy! I've always done my taxes on paper but with TurboTax I am saving so much time!
Date published: 2022-03-27
Rated 5 out of 5 by from Easy to use Easy to use. Gives explanation if you get stuck with items you don't understand. I use TurboTax every year and have helped other people who use it also. You can save and return at a later date to finish your returns. I just love using it, I will come back next year.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is awesome Highly recommend using TURBOTAX! Quick and easy! Thank you turbotax
Date published: 2022-03-27
Rated 4 out of 5 by from Great product, could include one free state eFile We've been using TurboTax since the 1990's. It's always been easy to use and simple to gather all of the info to do a moderately complex tax return. The product is good, but for the price, it should come with one free state eFile. This year it had a few places where it would get stuck in circular questions. Also, when I search for help topics for a specific form, it searches the web forums not actual help in the software. I will continue to use but feel like it needs to improve, especially for those of us that actually pay for the software every year (not the free version).
Date published: 2022-03-27
Rated 5 out of 5 by from As always make doing and submitting taxes easy As always make doing and submitting taxes easy. Will continue to use Turbo Tax Deluxe
Date published: 2022-03-27
Rated 5 out of 5 by from Not as Scary as I thought! I have to admit I was scared since we have had a CPA doing ours for 25 plus years. It did take longer than I expected but a lot of it was my own fault for not having everything I needed readily available. I will definitely do this again next year.
Date published: 2022-03-27
Rated 5 out of 5 by from Great Software to save time and money! I have been using the Turbo Tax for very long time and have no issue and never got audited by IRS. Great software to have for your tax needs.
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax Review efficient and friendly! can't wait to do it again next year!
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax live full service was fantastic I was very nervous about turning my taxes over to someone online. I've been using TurboTax from many years to do my own taxes filling them out myself. However every step of the way I was assured and reassured of the safety of sharing my information online. I appreciate it all the steps I had to go through with proving ID etc. My service from the first young lady who called me I think her name was Tracy in Texas who just went through the list of things I needed and connected me with Connie through my time spent working with Connie put me at ease and made me feel confident about my decision to go with TurboTax live full service. Connie was fantastic to work with.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3336