TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
filer in Illinois from
TurboTax very helpful
this was easier than I thought it would be. Didn't take too long. Got a refund. No complaints.
Date published: 2023-04-11
Rated 4 out of 5 by
Blk Beauty from
Helpful
Thank you for this opportunity. I find Turbo Tax very helpful. Just too expensive.
Date published: 2023-04-11
Rated 2 out of 5 by
FHYX from
There are some irritating problems
Suppose you have to mail your state form (no reason given, no one seems to be responsible for this!). Suppose after e-filing the Federal form you discover a duplicated income entry. So you have to file an amended return (probably for both?). Does TurboTax change the name of the file when an amended form is created? Does the TurboTax file get changed? What if one has to amend a state form that has not been filed? Users in this situation would appreciate some information and advice. It appears that the amended files have the same name as the original files??? (This is NOT GOOD!) One other annoyance. How does one enter information about the amount of a refund that one wants to be applied to next year's taxes? This does not seem to be done in any obvious way and for the past few years this has managed to keep me from applying amounts in the way I wanted! Obviously, the complexities of using TurboTax are the result of absurdly complex laws and even more absurdly complex procedures by federal and state agencies (many of which are the product of unnecessary complexities in the legislation). My judgement at the present is that it is actually impossible to handle taxes without using an imperfect computer application or hiring an expert who will make fewer mistakes than an amateur but will still make mistakes. This is also not good for anyone, even Intuit!
Date published: 2023-04-11
Rated 2 out of 5 by
Buford3927 from
disappointed
I used Turbo Tax disc last year and the records were not in you system. So I used the online version this year.
Date published: 2023-04-11
Rated 5 out of 5 by
Remy2011 from
Turbo Tax
using turbo tax for years awesome absolutely love the guidance and review prior to finaizing
Date published: 2023-04-11
Rated 4 out of 5 by
LouisScaruffi03061957 from
easy
it was fine, and did not take long to do, I will use again
Date published: 2023-04-11
Rated 5 out of 5 by
barb34287 from
Turbo Tax is great tax software!
I appreciate the way the software guides you along the way. There is also a prompt to explain the questions. So helpful!
Date published: 2023-04-11
Rated 5 out of 5 by
Jessicabags from
Thank you!
I love that Turbo Tax saves my information to make it easier the next year
Date published: 2023-04-11
Rated 5 out of 5 by
Sue551 from
Turbo Tax Excellent
I find Turbo Tax easy to follow and I can always go back and ask questiong.
Date published: 2023-04-11
Rated 5 out of 5 by
Lbernstein from
Turbo Tax
Very helpful and accurate tax filing tool. Got the job done.
All TurboTax® Offerings Reviews - Page 3334
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
filer in Illinois from
TurboTax very helpful
this was easier than I thought it would be. Didn't take too long. Got a refund. No complaints.
Date published: 2023-04-11
Rated 4 out of 5 by
Blk Beauty from
Helpful
Thank you for this opportunity. I find Turbo Tax very helpful. Just too expensive.
Date published: 2023-04-11
Rated 2 out of 5 by
FHYX from
There are some irritating problems
Suppose you have to mail your state form (no reason given, no one seems to be responsible for this!). Suppose after e-filing the Federal form you discover a duplicated income entry. So you have to file an amended return (probably for both?). Does TurboTax change the name of the file when an amended form is created? Does the TurboTax file get changed? What if one has to amend a state form that has not been filed? Users in this situation would appreciate some information and advice. It appears that the amended files have the same name as the original files??? (This is NOT GOOD!) One other annoyance. How does one enter information about the amount of a refund that one wants to be applied to next year's taxes? This does not seem to be done in any obvious way and for the past few years this has managed to keep me from applying amounts in the way I wanted! Obviously, the complexities of using TurboTax are the result of absurdly complex laws and even more absurdly complex procedures by federal and state agencies (many of which are the product of unnecessary complexities in the legislation). My judgement at the present is that it is actually impossible to handle taxes without using an imperfect computer application or hiring an expert who will make fewer mistakes than an amateur but will still make mistakes. This is also not good for anyone, even Intuit!
Date published: 2023-04-11
Rated 2 out of 5 by
Buford3927 from
disappointed
I used Turbo Tax disc last year and the records were not in you system. So I used the online version this year.
Date published: 2023-04-11
Rated 5 out of 5 by
Remy2011 from
Turbo Tax
using turbo tax for years awesome absolutely love the guidance and review prior to finaizing
Date published: 2023-04-11
Rated 4 out of 5 by
LouisScaruffi03061957 from
easy
it was fine, and did not take long to do, I will use again
Date published: 2023-04-11
Rated 5 out of 5 by
barb34287 from
Turbo Tax is great tax software!
I appreciate the way the software guides you along the way. There is also a prompt to explain the questions. So helpful!
Date published: 2023-04-11
Rated 5 out of 5 by
Jessicabags from
Thank you!
I love that Turbo Tax saves my information to make it easier the next year
Date published: 2023-04-11
Rated 5 out of 5 by
Sue551 from
Turbo Tax Excellent
I find Turbo Tax easy to follow and I can always go back and ask questiong.
Date published: 2023-04-11
Rated 5 out of 5 by
Lbernstein from
Turbo Tax
Very helpful and accurate tax filing tool. Got the job done.
All TurboTax® Offerings Reviews - Page 3334
Date published: 2023-04-11