TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from quality of help. The product service people are not very helpful. The tax expert help should also be offered with Home and Business and higher. At the very least there should be an inexpensive upgrade to get tax support.
Date published: 2022-03-31
Rated 5 out of 5 by from excellent CPAs Great software and GUI. CPA helped me to resolve my issue in tax return.
Date published: 2022-03-31
Rated 5 out of 5 by from Phenomenal Service I've used TurboTax for the last few years and have only had streamlined and simple experiences. Taxes are difficult to wrap one's head around from the start and Intuit has made the process relatively simple. All in all, TurboTax is an incredible service to have offered for free. That's unheard of anymore.
Date published: 2022-03-31
Rated 5 out of 5 by from Quick and easy We were kept informed along the process. Communication was prompt and we appreciated the explanation in easy to understand language.
Date published: 2022-03-31
Rated 5 out of 5 by from Bombigety awesome, helpful, and very fast to respond! I am so Happy
Date published: 2022-03-31
Rated 5 out of 5 by from Easy & Convenient First time doing it myself and it was very simple and intuitive l
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is user friendly! I like how Turbo Tax helps me identify the eligible tax breaks based on my information and how it keeps my old information from the previous year to fill in faster.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy Turbo Tax This is my second time having to do taxes and Michael was a lot of help. He answered all my questions and responded ASAP. He helped me file my taxes properly and get a good amount refund. It was a very quick and easy process so I'm glad I was able to use turbo tax to file my taxes. Would recommend 10/10
Date published: 2022-03-31
Rated 4 out of 5 by from Turbotax is great! I am fairly new at doing my taxes and always get so confused and overwhelmed. I love that TurboTax makes every step so simple and explains everything without shame. Thank you for helping young students get their taxes done.
Date published: 2022-03-31
Rated 5 out of 5 by from Another Great Year Turbo tax makes filing my taxes quick and easy. Every year I get a well qualified tax preparer and this year was no different. She stayed in touch and was very informative.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3332
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from quality of help. The product service people are not very helpful. The tax expert help should also be offered with Home and Business and higher. At the very least there should be an inexpensive upgrade to get tax support.
Date published: 2022-03-31
Rated 5 out of 5 by from excellent CPAs Great software and GUI. CPA helped me to resolve my issue in tax return.
Date published: 2022-03-31
Rated 5 out of 5 by from Phenomenal Service I've used TurboTax for the last few years and have only had streamlined and simple experiences. Taxes are difficult to wrap one's head around from the start and Intuit has made the process relatively simple. All in all, TurboTax is an incredible service to have offered for free. That's unheard of anymore.
Date published: 2022-03-31
Rated 5 out of 5 by from Quick and easy We were kept informed along the process. Communication was prompt and we appreciated the explanation in easy to understand language.
Date published: 2022-03-31
Rated 5 out of 5 by from Bombigety awesome, helpful, and very fast to respond! I am so Happy
Date published: 2022-03-31
Rated 5 out of 5 by from Easy & Convenient First time doing it myself and it was very simple and intuitive l
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is user friendly! I like how Turbo Tax helps me identify the eligible tax breaks based on my information and how it keeps my old information from the previous year to fill in faster.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy Turbo Tax This is my second time having to do taxes and Michael was a lot of help. He answered all my questions and responded ASAP. He helped me file my taxes properly and get a good amount refund. It was a very quick and easy process so I'm glad I was able to use turbo tax to file my taxes. Would recommend 10/10
Date published: 2022-03-31
Rated 4 out of 5 by from Turbotax is great! I am fairly new at doing my taxes and always get so confused and overwhelmed. I love that TurboTax makes every step so simple and explains everything without shame. Thank you for helping young students get their taxes done.
Date published: 2022-03-31
Rated 5 out of 5 by from Another Great Year Turbo tax makes filing my taxes quick and easy. Every year I get a well qualified tax preparer and this year was no different. She stayed in touch and was very informative.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3332